My phone is in the middle of updating, why won't it connect to itunes?
So this morning I started updating my phone and it needs to connect to itunes but my computer isn't hooking my phone up
Hello Sammy.Lammy,
The following article provides some useful troubleshooting tips that can help get your iPhone to appear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
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Hey soozeeC
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iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
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http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
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christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
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I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
please can anyone else help me???Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success. -
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It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content. -
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First try forcing it to shut down: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If you don't get anywhere, restoring it is the next step:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector)release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links. -
hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting to itunes my iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help
If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/ -
My Win 7 PC will not recognize my I-Phone 4S since the recent OS update. Reinstalling I-Tunes has not helped. What else can I try?
irst off, you can connect the device to another computer to import the photos. Second the error that you are seeing is a Windows error and you would have to look that one up on Microsoft.com. You should be able to remove the device from Device Manager, unplug the phone, wait a moment and then plug it back in. It should recognize it then and load the driver.
The message board is no longer allowing me to reply from that site. In answer to above, I don’t have another computer. Yes, what I sent is a windows error message but this is NOT a windows error. From what I can see online from others, this is a problem many are having as a result of something in the new OS we downloaded to keep our I-phones current. Everything worked fine before downloading the new OS and nothing changed in our systems except the new OS. Apple needs to diagnose the problem and develop a fix! -
so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help
Connect the iPhone to the compter you usually sync with
and use iTunes on that computer to do the restore.
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