My phone is just showing a usb cord pointing to itunes
when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.
http://support.apple.com/kb/HT1808 see link.
have you plugged your phone to your PC and see what itunes says, looks like you have to put the phone in recovery mode.
Similar Messages
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My ipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. When I try to plug it in, my computer says that it cannot recognize my device due to malfunction. Tried to reset the ipod twice, but didnt change anything.
- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
What do I do when the Ipod has a USB cord pointing toward the iTunes signal? I have tried restarting it but it says there an error #3194.
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
My iphone 4 is stuck on the lock screen with the USB cord pointing to itunes and music notes. I thought I was updating the phone for itunes but it is now teetering on the Recovery Mode. I do not want to lose my data, etc. Can someone explain how I can get my phone back? Apple support is not helpful.
Your phone is in recovery mode. All data on it are already lost. You must connect your phone to your computer and restore through iTunes.
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HT4623 why is my iphone showing a usb cord pointing at a itunes button
I downloaded IOS6 update on my Iphone and now it only shows a usb cord pointing at a itunes button, what do i do?
I have plugged it into the computer and done a restore and it gives me an error. It will not restore. What is the next step.
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I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My iphone rebooted and now it shows a USB cord pointing to the Itunes symbol
My IPhone rebooted or reset itself after trying to update, now it shows the USB cord pointing to the ITunes symbol. How do I synic it? What do I do?
Connect it to iTunes and upgrade or restore it.
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HT201401 iphone is showing a usb plug pointing to itunes logo when i power my iphone on
my iphone is showing a usb plug pointing to itunes logo when i power on my iphone what do i do
connect your phone to iTunes on your computer via USB. Follow instructions in iTunes.
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I was updating my IOS in iTunes. It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon. When I unplug the iPad from my PC, it goes blank and won't respond.
The restore is not completed. You will have to re-try the restore process again.
Try using this link to re-iniiate the restore.
http://support.apple.com/kb/HT4097 -
I need this to work...my daughter is going crazy without it...any other suggestions???
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My phone is only showing a USB cord and the itunes thing. On my computer under itunes its not letting me do any thing there is not a reset button or anything it just says my information about my phone, i cant even reset it.
Make sure that you can see this iTunes cord graphics before you connect it to your computer.
On the left sidebar of iTunes, under My Devices, you will see there your iPhone's name.
Click on that and on the screen that will appear, you will be able to see RESTORE. -
after installing software update ,my ipad is not working just showing my usb cable pointing towards iTunes.kindly help me
That is a message telling you to connect your iPad to your computer and launch iTunes. Do it and see what happens. You may need to restore your iPad but first just connect the iPad to the computer and see if iTunes instructs you to finish the update.
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HT201412 Ipad shows usb connection pointing to Itunes
My IPad is frozen having failed to restore and shows a USB connection pointing to ITunes. Error code on Restore is 11 which is not on the list of error codes.
Error 11 seems to be related to iPads that have been jailbroken. Is your iPad jailbroken?
Cheers, Tom -
Today I was updating my phone to the newest IOS 7 and after it finished downloading. An error showed up on my screen telling me it was unable to update. So I decided to just unplug my phone and maybe do it later but on my screen I have a USB cord and the iTunes logo asking me to connect. So I hooked it back up and still at this point my iTunes will not connect and when I unplug the phone the screen stays the same. I have tried turning off the phone and restarting and both times the screen goes back to the connect screen.. How can I fix this?
I have tried the steps to fix it but no solution! Please someone tell me what to do!
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