My phone is just showing a usb cord pointing to itunes

when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.

http://support.apple.com/kb/HT1808  see link.
have you plugged your phone to your PC and see what itunes says, looks like you have to put the phone in recovery mode.

Similar Messages

Maybe you are looking for