My phone is locked and I got the activation code but I canot insert it ?

i follow this instructions
1. Turn off all of the wireless connections (manage connections - turn all connections off)
2. Go to the Options icon on the device
3. Select Advanced Options
4. Select SIM Card
5. Hit the Menu key to select Show Keyboard
6. Enter mepd (you will not be able to see the typed info)(enter just the mepd, no spaces, etc.)
7. Enter the letters: mep2
but it doesnot prompt
what can i do ?

Are you entering the "mep2" correctly?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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    3. Install free BlackBerry Protect today for backups of contacts and data.
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