My phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls
my phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
Similar Messages
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My husband's new ipad is frozen. We can not slide to unlock or turn it off. A pop-up appears in center of screen that says "this ipad has not been backed up. Backups happen when this ipad is plugged in, locked, and connected to the internet." Can someone tell us what to do. Holding the power buttons down did no good.
Thank youFrozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I am getting a message that says my iPad has not been backed up for 2 weeks and even though I click OK the message will not disppear and let me use my iPad
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
my ipad is locked up. It says "this ipad has not been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi." I can't get it to do anything
Perform a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
I am trying to unlock my ipad with the message that the ipad has not been backed up successfully in 2 weeks, but can not get past this screen. I have plugged it in, it is connected to the internet, but will not back up or do anything else. What can I do?
Welcome to the Apple Support Communities
Hold Sleep and Home buttons until the iPad restarts, so you will be able to use your iPad -
i cannot get onto the internet with my ipad. i am ar home with wifi. can you nhelp.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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Locked up with iCloud message about backups not done in 4 weeks
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
et
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My ipad is froze with a message saying int has been two weeks since I update my icloud.
Device Reset (won't affect settings/data/music/apps/etc)
Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Hi I have an I pad 64 gig and internal wifi bought about 2 months ago. it keeps coming up with a message "this i pad has not been backed up" I have no idea how to do it can you help.
I also have an I phone 4s with the same message both are with telstra the I pad has a 12 month pre paid wifi contract and the phone is on a monthly contract.Sounds like you actually paying for cellular service and you really need to be on wifi to backup your ipad/iphone.
Normally you have to be connected to wifi and you can do manual backup by going to Settings- icloud- storage and backup and pressing backup now button. Start with your ipad, usually size of the backup smaller and return here if you encounter a problem. -
The last several days I have not been able to access the dial pad. When I go to phone a pop up appears that says "unfortunatly contacts has stopped working." To remove the pop up you have to hit 'ok', the it goes back to the home screen. This also happens when I go to contacts.
You migh give resetting your NVRAM a try:
http://support.apple.com/kb/ht1379 -
periodically my iphone sends me a message saying that it has not been backed up to icloud for x number of weeks.it tells me that when an internet connection is connected to should back-up..i have connected it many times and still get the same message every other week..any help/suggestions would be great..is it an app that i need to get?if it is,i dont have it and a suggestion would be great..thnx
Welcome to the Apple Community.
Try restarting the phone and trying again.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
I have an Icloud back up error. It will not let me shut off the device or do anything. It is locked. The error is: This iPad has not been backed up for 2 weeks. Backups happen when it is plugged in, locked or connected to Wi-Fi.
Please help me get this working again.
Thank you.
Beno PlumbingWelcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your iPad restarts, so you will be able to use the iPad again. Finally, open Settings > iCloud > Storage & Backup to make a manual backup -
Hi, I can't open my ipad. it is saying (ipad not backed up) this ipad has not been backed up, backups happen whenwhen this ipad is plugged in , locked and connected to wi-fi Ok. Iv'e connected to itunes and backed up. but It won't let me clear the box or open the ipad. please help, thank you Lyn
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
My ipad will has a pop-up that will not go away when I click ok, and makes it completely impossible to use the ipad. The pop-up says "iCloud Backup: This ipad has not been backed up in 6 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wifi." I do not know what to do.
Same situation. Had to pull out the Mini to research this. The Apple logo has been on the screen about five min, oh, just went black. Home brought it back and popup is gone. Wonder why this happened to many folks.
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