My phone is not showing up as a device on Find iPhone

I have a phone and an ipad. When I go to Find Iphone to try to add my device, I cannot. I have turned on the locations settings, I have rebooted, I have updated my iCloud password and turned "on" everything that needs to be on. I have seen no fixes on this listserve. Can someone please help me?

See iOS: Device not recognized in iTunes for MAC OS X, http://support.apple.com/kb/TS1591

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