My phone is not working. It turns on by itself and doesn't accept my commands

Out of the blue it stays on by itself and doesn't take anny of the commands like off or the screen touches. Help please! This is a 6-month old phone and I treat it very well.

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

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HT1430 hi there 2 days ago i tried to restaure my Iphone 3gs on someone else laptop and ever since my phone is not working.It turn on but I do not have any reception at all.I tried to reset it through Itune but nothing same working.

My phone is not working

So you are not using Photo Stream? If you are, then you can turn on Photo Stream on iCloud on your Mac, and then go to iPhoto or Aperture and the Photo Stream will show under "Web" in the sidebar.
You can also set up your iPhoto or Aperture preferences to automatically import your Photo Stream, so any photos you take with your iPhone camera will upload and import automatically and will show under events, broken into monthly groupings.
Photo Stream does not use any of your iCloud storage.
Here are the Preference Screens I'm referring to:
iPhoto:
Aperture:
One other thing concerning your Touch Screen. Have you tried resetting your device (nothing will be lost) to see if that will get your Touch Screen working again: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays see if your Touch Screen is working.
Best of luck,
GB
Message was edited by: gail from maine

HT204204 I need help talking to a person. My phone is not working so I can't call and i can't get the serial number to get ahold of anyone. what do i do

How do i get ahold of a real person? My phone is only showing a black screen so I can't get on it to get the serial number or call anyone. please help

http://www.apple.com/support/iphone/contact/

I have an iphone 3 and I have just updated my software to IOS5, now my phone will not work it simply says no service and no sim, what can i do

I have an iphone 3 and I have just updated my software to IOS5, my phone now says no service and no sim and everything appears to have disappeared. what can I do

was ur phone previously jailbroken and Unlocked using this method?

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.

I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.

OMG is working OMG OMG OMG Thanks alot dude!

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden

My razr m just stopped working turned off by itself and will not turn on

my razr m just stopped working turned off by itself and will not turn on

raamw,
My wife has the exact same phone and I have the razr HD (basically the same, just larger screen etc).
We have run into the same thing a few times, and as stated above by Callie I have found it is a dead battery issue. BUT unlike my previous phone (Droid incredible) that I could usually plug in, wait a few minutes, then at least turn on and use while plugged in, I have found for the M and mine it really took a bit to get it charged. Kind of like as long as there is some battery you are ok, but once it dies it takes a bit of charging.
ALSO - I am going to perhaps not use the right terms or words for this, but I THINK (emphasize think) at least once it wasn't enough to use one of the lower amp chargers. at least on mine. tried to charge and charge and didn't seem to work. Finally I took a charger that I normally need to use for my daughters tablet and use that then it had enough kick. I will note I think that was the issue.
regardless each time yes it took awhile before we could turn them on. ALSO it seemed like it took a much longer time in holding the power button down. BUT eventually they started up and we were good to go.
we love our phones, she especially loves the size of the M. BUT we have learned in the short 2-3 months we have had them, if possible, don't let the thing drain all the way. just seems to cause a bit of a hastle

I was trying to update and sync my iphone 4, the process stopped, now the phone does not work and itunes appears not to "see" the phone? suggestions?

I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped. Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line. ITunes seems to not "see" the phone. Suggestions??

http://support.apple.com/kb/HT3965

HT4623 I bought iPhone 4S from Kurdistan Iraq while I worked there now I retired and came back to my country India. Few days ago the rear camera of my phone is not working, it's shutter is not opening. It's less than a year I bought it. What to do now?

I bought iPhone 4S from Kurdistan Iraq while I worked there now I retired and came back to my country India. Few days ago the rear camera of my phone is not working, it's shutter is not opening. It's less than a year I bought it. What to do now?

First try one of these methodes:
Try to restart your iPhone
Hold the power button and slide to turn off, then turn it on
if you still have the same problem then try the second methode:
Reset Settings of your device:
Settings>> General>> Reset >> Reset All Settings
Make sure you reset only your settings and NOT any other Contents
if you still have the same problem, so it seems to be a hardware issue, take it to the nearest Apple Store.
Kind regards

I upgraded my iphone 4 OS yesterday to ios 5, today morning my phone is not working, i am not able to click any button and also its not allowing me to switch off the phone and restart. Anyone having similar issues

i upgraded my iphone 4 OS yesterday to ios 5, today morning my phone is not working, i am not able to click any button and also its not allowing me to switch off the phone and restart. Anyone having similar issues?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

I phone is not working anymore

hello!
i installed the latest update yesterday - all works fine. today my G3 16GB phone is not working anymore. nothing happend just dead!? What is this and what i can do?
Please help me - i need my phone for work...:!
thx Matt

Could be battery problem or one time error. Connect iPhone to Wall Charger for 10 minutes, iPhone may turn ON itself. If still nothing, keep on Charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start. If still problem, make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

I down loaded the latest version on my iphone , not the phone will not work... the itune icon is on the screen with a plug symbol showing to plug in ....phone wont work ...help please

I just down loaded the latest version to my iphon5s. Everything seemed to go well. Now the phone will not work. The screen has the iTunes icon on it with a arrow showing to plug in. its locked up wont do anything . Turned on and off , the same picture shows up ...help please

Your phone has entered recovery mode. You will need to connect it to a computer with iTunes and restore it to factory settings. Hopefully you have a backup (either iTunes or iCloud) to restore from.
HTH

HT201436 Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me

Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?

When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.

HT204053 there is a new email on my phone apple id when I try to make an app purchase my own apple id does not work. How does this happen and how can I change it back?

There is a new email address on my phone in the apple id password box. My password will not work. How did this happen and how can I change it back?

Of course your password shouldn't work on a different Apple ID. This can happen for many reasons, no worries, just sign out back back in using your own ID.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311

My phone is not working. It turns on by itself and doesn't accept my commands

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