My phone is not working properly.

Today, I went on my phone, and went to type in my password, but it started typing it backwards. So after 5 tries, my phone said I have to type in 'blackberry' so I went to do that, and again it was backwards, but was using different symbols instead of the letters. My scrolled doesn't work, it scrolls once, then freezes. What do I do? I updated my phone, but its not done anything. 

I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see if the behavior continues. If not, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If the behavior continues in Safe mode, then more drastic means may be needed. But, before that, be sure to get a complete backup of your BB ASAP:
KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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