My phone is not working
urgent
No Details AND a Double post...
https://discussions.apple.com/message/20662864#20662864
Not really giving ANYONE the opportunity to offer assistance...
Similar Messages
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i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?
Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
Can any one please help me I am having problem with me Iphone4, looks like the mic of my phone is not working. no one can hear me if I make a call to them. I have tried all restoring options but no use. please help me
The mic on my iPhone4 has just quit also. Similar symptoms to yours in that people I'm talking to hear only static or my voice very faintly. The voice/memo recorder also only really records static.
It happened suddenly and seemed to get better after a day or two but then went completely after another day.
I'm returning it to Vodafone New Zealand shortly but will have to wait 5-10 days for a replacement. There are NO Apple accredited means to speed this procedure up in NZ.
We don't even have a single physical Apple Store where you could walk in and talk to a Genius. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
So, I called today to see if I could upgrade, as my contract for 2 yrs is up on Feb 20th. I've replaced the Droid once already. It was broken, just not by me. Now the thing won't even work, at all. I need this phone as I work for a major company and we use these devices at night to contact one another.
Anyway's, Rep 1 transferred me to Rep 2 saying "Rep 2 has more authority than I". Rep 2 immediately began finger pointing. Basically, said Rep 1 didn't feel like dealing with my situation. So, he was angry, talking fast, and would not "HEAR" what I needed to say. He offered me a few idea's but in the end said he would not / could not help me, although my phone is NOT working, AGAIN.
I told him I would probably be going to another provider, he then began to berate all other provider's. Gosh I hate when CSR's do that !
So,looks like I'm outta here, and this saddens me. I KNOW he could've helped me, he chose NOT too.
9 years I have been Faithful to this Company. This is the thanks I get? Man, this is so Wrong, on so many levels.
I am sure of one thing: Another provider would be happy to have me as a customer.Your experience sounds terrible, mrpontiac225! I regret our failure to leave with any impression that you are anything but valued. We don't want you leaving us under any circumstance. What is the problem with your device? Is it a Droid Charge? What are the symptoms?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.
OMG is working OMG OMG OMG Thanks alot dude!
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Hello,
My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
Thank you!The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors
originally sold the Apple Product. -
I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?
Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
- Brenden -
My phone is not working I have been told it will n...
Hi Can anyone fron BT help me please I am totaly gutted !! my phone is not working and according to BT there is a problem on my line...I live in a remote hamlet where a phone is vitally important as my mobile does not work very well any way!! I was told it would take till the 5th August to repair! Come on BT You must be joking!! I am an older person have health issues i am aslo very nervous of where i live...SO PLEASE somebody help me to get my phone sorted out much more quickly..Thank you so much.
I know where the Exchange is Its not far away honest!!cavalier wrote:
Hi Can anyone fron BT help me please I am totaly gutted !! my phone is not working and according to BT there is a problem on my line...I live in a remote hamlet where a phone is vitally important as my mobile does not work very well any way!! I was told it would take till the 5th August to repair! Come on BT You must be joking!! I am an older person have health issues i am aslo very nervous of where i live...SO PLEASE somebody help me to get my phone sorted out much more quickly..Thank you so much.
I know where the Exchange is Its not far away honest!!
Depends on when you reported it, but if yesterday or today then by the 05th August seems about right, remember weekends don't count
toekneem
http://www.no2nuisancecalls.net
(EASBF) -
My phone is not working because of water damage what should i do?
my phone is not working because of water damage what should i do?
Water damage is not covered - here is some info:
support.apple.com/kb/HT3302
and:
support.apple.com/kb/index?page=servicefaq&geo=United_States&product=iphone
Edit: sorry, forum software glitch - I am unable to post a link, so you'll need to copy/paste above. -
My phone is not working the way it did before the manditory iOS 7 update.
My phone is not working the way it did before the manditory iOS 7 update. It freezes, it lags, I get kicked out of my apps, my messages do not send half of the time, I can't view the pictures in my camera roll if I enlarge them, and the phone glitches randomly. How can this be fixed or what do I need to do to get it replaced??
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My phone is not working it's just showing the apple icon ???
My phone is not working, frozen and stuck on a blank screen with the apple symbol.
http://support.apple.com/kb/HT1808
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How do I report a fault if my phone is not working...
How do I report a fault if my land line phone is not working? The BT website seems to assume that at the very least the broadband line is working but this is often not the case. Please could you make it crystal clear what phone number to call to report a fault? (e.g. if calling from a friend's phone or a mobile).
Cal 0800 800 151 from another phone, or From a mobile: 0330 123 4151
But first do these tests here http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353
You can report the fault online at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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