My phone is off and keeps on vibrating, how do i reset it?
My phone suddenly turned off, screen is black and its vibrating. it wont stop and cant turn it on.
help!
Reset and restore are covered in the manual:
iPhone User Guide (For iOS 4.2 and 4.3 Software)
Similar Messages
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HT4113 Can't figure out pass code and keeps disabling? How do I reset this?
Can't figure out pass code and keeps disabling? How do I reset this?
If you can't figure it out, you'll have to force recovery mode and restore the device.
Follow the steps in this article:
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212 -
When i was in a phone conversation my phone has switch off and began to vibrate. I solved with a soft reset. It can be a bad problem?
Is the battery charged?
By factory reset, do you mean you "restored" the iPhone? -
My iPhone 4 is turned off and keeps vibrating
my iPhone 4 is turned off and keeps vibrating
hi,
request you to hold the power button and home key simultaneously for few seconds. Then mobile will be restarted.
i also faced similar issue. Later it got restarted and started working normally.
Hope this helps?
Cheers,
Pradeep -
i bought htc 8x verizon employee edition and when i update it and during installation with my error phone get off and now phone stuck on some wheel running thing and wont get on please tell me if i could download the rom or anything also
Hi mnomi! Sorry to learn of the trouble you're running into with your new phone! Have you already switched the device via your My Verizon : http://vz.to/16lkVUY Once you have done this, and verify the sim card is inserted securely, the activation will begin. If the phone is stuck on the wheel and you cannot move forward, you may want to do an alternative reset. Please follow the below instructions:
1) Ensure the device is powered off.
2) Press and hold the Volume Down button (located on the right edge) until instructed to release in step 4.
3) Press and hold the Power button (located on the top-right edge) until the device vibrates (approximately 2 seconds) then release.
4) When the restore screen appears (exclamation mark), release the Volume Down button.
5) From the restore screen, press then release the following keys to initiate the reset process:
1. Volume Up button
2. Volume Down button
3. Power button
4. Volume Down button
*Allow several minutes for the process to complete (rotating gears appear on the display to indicate that the reset is in progress).
If you have any further questions or concerns, please let us know. Keep us posted if this resolves your concerns. Thanks!
-KristieQ_VZW
Follow us on Twitter @VZW Support -
i let my iphone 4S die completely and after i put it on the charger it cuts on then cuts right back off and keeps doing so. i left it on the charger all night and when i woke up its still doing the same thing. please help
imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice. -
Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??
I have had about 9 iOS devices at work do this.
The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open. Hold the Power/Sleep and Home button till it blanks out. Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore. -
HT4528 my phone shut off and won't turn back on
my phone shut off and won't turn back on
Connect iPhone to Wall Charger for about 10 minutes. If may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger.
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after installing the latest IOS 5 on my iphone 4, my phone went off and all i can see now is an apple logo.i can´t even open it.. what to do now?please help.. thanks
thanks a lot.. its ok now..
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i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?
Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced. -
I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do to fix it!!
How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone. -
Hello: My 4s phone turned off and when I tried to restore I got a 4014 error. What is this error and how do I restore the phone?
Hello Linda,
Thank you for the details of the error you are getting when trying to restore your iPhone. I recommend the steps below for error 4014:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error4000
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT201210 My phone turned off and will not turn back on. Nor will it charge.
My phone turned off and will not turn back on. Nor will it charge.
So bring the phone to Apple. Not much we users here can do for you.
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my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz reply wats the prblm wid it
Hi kamalkumar,
I'm sorry to hear you are having issues with your iPhone.
The article below will provide some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy
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