My phone is saying iOS 6.1.4 is up to date, but it's 3:30 pm
My phone is saying its up to date, what's up?
It's not available in your region; if it hasn't become so, it will in the next 11 hours.
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If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
iPad keeps saying iOS 5.1.1 is "up to date" -- yet trying to download iOS6 -- any suggestions? Have tried "settings" on the iPad, which continues to say 5.1.1 is up-to-date, and have sync'd with iTunes, which also says the iOS 5.1.1 is up-to-date.
No, the ipad first gen. will be getting no more updates. Its no longer available in the apple store.
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HT5957 My 4th generation ipod won't update and says iOS 6.1.3 is up to date
My ipod isn't updating to any new update even though it's out and millions are using it. My ipod is connected to the internet and is a 4th generation. It just contiues to say iOS 6.1.3 is up to date. I have eveb tryed going though itunes store and on my computer. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!
This is correct.
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<Personal Information Edited by Host> -
My iPhone said I was able to update to iOS 7 but when I turned it off and turned it back on; it said I was up to date but my software was iOS 6.1.3
Apple must be applying the brakes to slow down the traffic. Try tomorrow.
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My iphone will not turn back on after i tried updating it !!!! It says connect to itunes and said it has to be restored but now it cant be restored or anything. this update messed up my phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy -
The battery drain issue is really bad for my phone and I thought I would finally get round to downloading the new software...but now I can't. It says it's up to date when I know it's not. I tried re-downloading iTunes but that didn't work, and of course deactivating firewalls and stuff. Can someone help me?
5.0.2 has not been released, thus you can not upgrade.
Stedman -
Hello does anyone out there knows the passcode for my iphone 4. I want to reset and erase all data before I give this phone away I went to settings and reset / erase all content and settings but then it is asking me to enter a passcode. I have not set up a passcode for this phone so does iphone have a standard passcode because I tried 0000 but its not accepteing it and I have a red message saying 1 failed attemtp !!!
Please help anybody.
ThanksLOST PASSCODE
You may be able to reset the passcode by restoring the device.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
Right-click the device in the left column and select Back up.
When the backup is complete, select Restore.
When finished, restore from your most recent backup.
Read http://support.apple.com/kb/HT1212
If that doesn’t work you will need to perform a factory restore to remove it. Or read:
Enter Wrong passcodehttp://support.apple.com/kb/HT1414
http://support.apple.com/kb/ht1212
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My boyfriend's laptop died yesterday and I was hoping to be able to back up all of his data (photos, contacts, so forth) from his iPhone 4 onto my mac, but I don't know how to do it without completely erasing all of his data? Is it possible? If so, how can I do it?
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ThanksJust an FYI, your purchases from iTunes are associated to your Apple ID. So Apps, Music, Videos, etc, that were purchased on the App Store/iTunes are freely available to him when using his Apple ID even after restoring (ie: by going to the Purchased tab in iTunes, etc). You can sync his contacts and photos to iCloud (or other free services).
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