My phone is showing one unread email though my inbox is completely empty.  So annoying, please help!!

It is gmail in case you need to know that.

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Similar Messages

  • My iCloud email account is showing one unread email on my iPad but there are no unread emails

    My iCloud email account is showing I have one unread email but there is no unread mail. How can I get round this

    Solved my own problem. Went to iCloud email on my PC. One message was marked as unread despite fact I had read it on iPad. " read" offending message on PC and it disappeared from iPad

  • TS3899 My mail account shows 1340 unread emails, yet the inbox is empty with no subfolders.

    My "Mail" app shows that I have 1340 unread emails in red.  When I go to the inbox, it says 1340 unread emails, yet there is none in the inbox.  I have checked my mail provider adn there is no emails there either. 

    First if you have multiple inboxes please make sure that you're looking at the all inboxes category. If this is correct then try removing the account and adding it back. If no joy
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • I have an iPhone4. I am unable to open my Mail icon - the screen comes up blank even though the icon shows 182 unread emails waiting. I uninstalled my email accounts and re-installed them - no change in the problem. Other apps work.

    On my iPhone4, when I hit the Mail Icon I come up with a blank screen, though the Icon shows 182 unread emails waiting to be viewed. I uninstalled my mail accounts, and then re-installed them with no success. Other apps work fine

    On my iPhone4, when I hit the Mail Icon I come up with a blank screen, though the Icon shows 182 unread emails waiting to be viewed. I uninstalled my mail accounts, and then re-installed them with no success. Other apps work fine

  • IOS7 showing 265 unread email messages which don't exist

    Both my wife's as well as myselfs phones are showing about 265 emails on the homescreen mail count yet there are no meesages actually on the phone inbox.
    Is there a fix?

    Something different related to this is broken in iOS7 (on my mini at least) and it is maddening.  I have used 'organize by thread' since it became available because I find it useful.  But now (compared to 6.1.3), instead ot the most recent thread message appearing in the inbox view with the name of the sender, it is flagged with the names of everyone who has so far contributed messages to the thread.  So you cannot tell who the message is from, until you descend into the thread or read the mail!  In portait orientation the inbox view covers the sender's name so you can't even flick your gaze over to check, without swiping the inbox away.  It presumes that I consider all messages on a thread to be of equal importance and will descend into the thread to read the mail no matter who sent it, which I don't and won't. This new mode that should be disable-able in 'settings'.  The message thread count also seems to have disappeared, though TBH I can't remember if the mini had that before.  My 4S certainly does.
    I can live (just about) with iOS7's 2D cartoon look, thin lines and text (too faint on a mini, had to select 'bold' in accessibility), square edges, meaningless hieroglyphics, UI changes and got-to-move-backwards-to-move-forwards neo-simplificationist visual dogma.  I hope the reduced processor drain from the simpler rendering routines gives me more battery life.  But when someone reaches deep into the way I work and breaks something like the thread title stuff, it makes me feel a (brief) flash of empathy with the anti-Apple crowd.  Won't be updating my 4S any time soon.

  • IPhone 4 showing 662 unread emails but non exist!!

    After upgrading to ios7 (BIG mistake, it is horrible, icons look like a child has designed them and the colour scheme is terrible) one of my email accounts is showing 662 unread emails but there are non there.
    I have tried switching the account of, rebooting then back on again as I read on the forum but it didn't work.
    Any ideas?

    Found the solution and it was really simple.
    When you do actually have a new mail in the mailbox go to edit>select all> mark as unread
    Then go back and edit again, this time select all>mark as read
    And the notification of 662 unread mails dissapeared:)

  • My iCloud iPhone email indicates one unread email but none there.

    For some reason, after upgrading to IOS6, my icloud email acount (inbox) indicates I have one unread email.  But there are no such messages in my inbox.  My MBP shows the same emails but does NOT indicate any unread messages.  How do I get rid of the indication on my iphone.  The iPhone is a 4S.

    Try resetting the iPhone by pressing and holding the home and power buttons simultaneously until you see the apple appear. Many times this will clear whatever is causing the badge to hang.

  • My mail icon shows 1380 unread emails.  The correct amount is zero.  How do I correct this.

    My mail icon on the main page shows 1380 unread emails.  Correct number is zero.  How do I fix?

    Tap Settings > General > Reset > Reset All Settings
    * No data is lost due to a reset
    If that doesn't help, restart your router.

  • I don't have any unread email in my Iphone 4s (IOS 7 Updated ) but still it is showing 26 unread email, why is that so ?? (IOS 7 Updated

    I don't have any unread email in my Iphone 4s (IOS 7 Updated ) but still it is showing 26 unread email, why is that so ??

    Type unread in the search box and delete all of the messages that come up this will resolve the issue.

  • My Mac Mail shows 112 unread emails. I cannot find where these unread emails are?

    My Mac Mail shows 112 unread emails. I cannot find these unread emails anywhere. I have deleted the account and then readded and they still show up. Do you have an idea how i can fix this?

    Back up all data. Rebuild the mailbox.

  • On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

    On my iPad mini, my inbox number count is over 500 even though the inbox. Is empty. All accounts do this on my iPad but all my other device are fine. Problem showed up two weeks ago???

    Hi Peter,
    Thanks for participating in the Apple Support Communities.
    It sounds like the Mail app on your iPad mini is showing that you have over 500 unread email messages, but your inbox is actually empty.
    There are several steps I'd use to troubleshoot this situation.
    First, restart your iPad to see if it clears up the symtom:
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Press and hold the Sleep/Wake button until the red slider appears.
    Drag the slider to turn your device completely off.
    After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
    If this doesn't correct the behavior, try removing and re-adding the affected email accounts next:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Tap the affected email account.
    Tap Delete Account.
    Add your account again.
    If the same thing happens after re-adding the account, you may need to use the steps below to reinstall iOS. You may want to back up your iPad to iTunes before completing this step.
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    From:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    All the best,
    Jeremy

  • I have an apple iphone 4gs... It is synced with my outlook exchange in the office. If I do a search for emails that also checks the server then all of a sudden I end up with various amounts unread email with the inbox saying "Inbox 71" ..which is not true

    I have an apple iphone 4gs... It is synced with my outlook exchange in the office. If I do a search for emails that also checks the server then all of a sudden I end up with various amounts unread email with the inbox saying "Inbox 71" ..which is not true. The only way to make the inbox on the iphone back to 0 is to delete the account then re install it.
    Anyone have any ideas

    We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

  • I have an ipad 2 and I noticed I have over 3000 emails in All Mail. I want to know how can I delete these emails. It looks like you can only do it one at a time. It will take me forever. Please help me.

    I have an ipad 2 and I noticed I have over 3000 emails in All Mail. I want to know how can I delete these emails. It looks like you can only do it one at a time. It will take me forever. Please help me.

    You can only delete them one at a time on the iPad. If you have an IMAP email account, go to your email in on the server using a web browser and select as many as you can at a time and delete them that way. That action will be reflected on the iPad. In IMAP - whatever you do on one device syncs across all devices. If you have POP email - start deleting one at a time.

  • Unseen Unread email in outlook inbox

    Ok i've got a couple inboxes when I delete all the emails within the inbox it still says that i've still got unread email in the inbox.
    I've since this pass but can't remember how to fix this.
    Cheers,
    Brett

    Go down to Search Folders
    - Right click on Search Folders and create New Search Folder leave default "Unread Mail1" and click OK
    - Right click on the new “Unread Mail1” folder and choose “Customize this search folder”
    - Click on Browse
    - Select the checkbox for “Search subfolders”
    - Press OK and OK again.
    - Right click on old "Unread Mail" Folder and delete.

  • Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting

    Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password

    Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings

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