My phone is stuck in a restore loop after the ios7 update. If i select "setup as a new iPhone" will i be able to restore it to the old backup later?
everything updated and works fine in itunes. Slide the hello screen, Pick a language, country and connect to wifi. then it asks to setup phone again. repeat the "restore from itunes backup" which it does and eveything repeats.
Yes, if you choose to set up as a new phone, you will be able to restore from a backup later.
http://support.apple.com/kb/ht1766
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Go to Solution.Kiroken,
Here is what I have observed:
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I have tried with and without several rescue sdcard. No difference. No improvement. In every case, the computer never sees the reader. If plugged into the power outlet, it seems like the battery charges alright. It does not appear to charge if plugged into USB port.
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David -
I have a first generation Macbook Air running Lion, and just ran software update to get the latest version of iTunes. It appears I may have gotten a firmware update mixed in the bunch, and now it keeps trying to run the update at boot, failing, and shutting down.
I can start the restore partition, and the system appears to function, but I cannot figure out how to abort this failing update so I can use my system, and determine which update is breaking it and why. I've tried resetting the firmware, but that didn't change anything.
There's nothing, not even a the CD drive plugged into the Air, so it's not a peripheral problem.
I could restore from backups, but that seems like a very brute force way to get rid of a firmware update loader.
Does anyone know how to disable these little beasts?Restart the Air while holding down the shift key, this is safe mode. Once in to the login screen, login then hold the shift key again. It will disable login items, which can be the cause of startup problems. Remove all your login items from your user accout and try a restart (Note the login items if you need to re-add essential ones later). If it all works well, then keep an eye on third party startup items, they will cause you grief!
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Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
Hi. I brought a new iphone 5 and I wanted to restore it to one of my previous iclouds but it's not letting me - the icloud backup is a iphone 5 6.1 ios and my current is iphone 6.0.1 ios - please advise what i should do...
Hi ldyazch,
You will need to set it up as a new phone, not from a backup, first. Then, after setup is complete, go to Settings > General > Software Update. Make sure you are connected to Wi-Fi and have at least 50% battery power. After then update downloads and installs, you can go to Settings > General > Reset > Erase All Content and Settings.
This will let you go through the setup again, and this time you can choose your backup. -
I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone? Also why is it forcing me to set up as a new iphone, why doesn't it recognize it like it did before I upgraded iTunes. I'm afaid I will lose all my apps, music, pictures etc. please help. thank you.
You are correct. Corrupted files are in the backup. If you've already restored the iPhone it has been erased and starting over is the way to go in order to eliminate the corrupted files.
Hope that helps -
I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?
Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
After installing iOS7 update ipad sought passcode disabled restore dead! Now what?
After installing iOS7 update my ipad magically wanted a passcode to open. I tried several of my usual passwords but none worked and it disabled for increasing lengths of time. Eventually after reading up a bit about it I strated to restore it to factory settings but was interupted your this process and was unable to complete it fully (to be honest I'm not keen to do this anyway as I don't want to lose all my data - photos, and fail to see why I should simply becasue of a bug in iOS7). Now my ipad is totally dead and will not respond to anything. What can I do now?
It is still not working. I have had Apple support on the phone twice as each time I get through the restore process it comes up with an unexplained error (3194) which they keep telling me is because I have a firewall preventing it from happening. This is wrong because I have removed the firewall and it still comes up with the error message and will not restore. I now have to take it to the guys I have had look at my computers from time to time to sort it out (presumabley at my cost). If and or when it gets to the point to restore, yes I can restore from iCloud an should get all my data ok but I shouldn't really have to go through all this drama as the iPad is only very new and still under all of it's warranties etc Completely unimpressed with this whole thing.
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i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible
thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help
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Will I be able to restore a 3.1 backup after upgrading to 3.2?
I recently had my phone replaced because of the random shutdown issues that came along with the 3.1 software update. The phone came with 3.0.1 installed, and since I didn't want to risk ending up with the same problems all over again, I didn't install the 3.1 update. However iTunes wont let me restore from the backup I made of my old phone, event though it's supposedly only restoring contacts, SMS messages and app settings. Once whatever software that follows 3.1 is released, will I be able to restore from the 3.1 backup that I have?
all long as the iphone software is the same or a later version then the backup file then you will be able to restore the phone from that backup... so in your case updating to 3.x (x= the next update) then you can restore from that 3.1 backup you have
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I lost my iPhone. If I wipe the device will I be able to restore my old iCloud backups to my new iPhone when I get it?
Yes. It will only erase the phone, not any data or backups from icloud.com. If you think it was stolen, you might want to read this: http://support.apple.com/kb/HT5668.
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I am getting another iphone tomorrow will i be able to restore my stuf from my old iphone to my new iphone threw icloud what i have backed up And how do i do it?
See Here for Details
Old Phone to New Phone
http://support.apple.com/kb/HT2109 -
After I restore my new iPhone, will my voicemails cross over?
After I restore my new iPhone, will my voicemails cross over?
When one restores an iPhone from its own backup, visual voicemail is also restored. However, when one restores a new iPhone from a backup from a previous phone, the voicemails fail to restore. This occurred between my 3G to 4s, and again from the 4s to a 5s. Restoring the 4s once from its own backup resulted in voicemail recovery.
My only explanation is that when a different SIM card is used, voicemails cannot restore as one would otherwise expect. Perhaps voicemails are inexplicably tied to their SIMs. Unfortunately, newer models of iPhones tend to use exceedingly different sizes, rendering one possible fix unpursuable. iCopyBot is the other possible solution: you can extract the voicemails from the backup and restore them onto the new iPhone individually.
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