My phone is stuck on "boot screen" and my lock button is broken what can I do?
I need help! My phone has been stuck on the boot (black screen/white logo) and my lock/home button is broken and doesn't work. I have already let the battery die and tried connecting it back up that way but it stays on the boot screen. What can I do?
This is covered in the basics section of the manual:
iPhone User Guide (For iOS 5.0 Software)
Similar Messages
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My iPod touch is stuck in recovery mode and my lock button is broken what do I do
My iPod touch is stuck in recovery mode and my lock button is broken what do I do?
What happens when you connect to computer and restore via iTunes?
iTunes: Restoring iOS software
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I reset everything on my iphone 4 and now it's stuck on a loading scree and my lock button is broken. what do i do?!
There is nothing you can do as you won't be able to reset the device.
You can wait until the battery goes flat then try connecting it to power so it restarts. If the same issue occours then you'll need to restore it on iTunes by entering recovery mode. -
My ipod touch 4th gen. is stuck on the white screen and my lock button is broken
My ipod touch is stuck on the 'white screen of death' and every website says to hold down the lock/wake button and the home button to fix it. But my lock button is jammed. How do I fix it?
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone is stuck on apple screen and i've tried to reboot it and connect it to my computer many times but it doesn't work. Can anybody help me?
This is covered in the basics section of the manual:
iPhone User Guide (For iOS 5.0 Software) -
I powered off my Ipad and it is stuck on the blue screen and won't shut off. What can I do?
I shut down my Ipad but it has become stuck in shutdown mode on the blue screen and won't turn off. What can I do to turn it off and try to restart it?
Both buttons:
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iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?
Greetings bruce0bruce,
It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
HT4623 my phone has a black screen and my home button is broken
my iphone has a black screen and my home button is broken. how do a fix it??
btw my iphone is iOS 5.0Take it to Apple for replacement.
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please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
i upgraded my iphone4 to ios 6.0.1 but my phone reset it self and its in recovery mode & every time i try to restore my phone its saying error 2001 or 2006 & my lock button is broken so i cant put my phone in dfu mode what im i suppose to do help me pleas
Hi, to get your iPhone 4 back to normal, here're two ways for you.
1. Use Dr.Fone for iOS. The free trial version can fix iPhone screen of death. The free trial version can do that, you don't have to pay.
Just download and install this software on your computer and connect your iPhone 4 to computer with a USB cable. When it detects your iPhone 4 is abnormal, click Restart the device to get your iPhone 4 to be normal.
2. Use iTunes to fix it.
Step 1. Make sure that the latest iTunes is installed on your computer.
Step 2. Plug into a USB cable to connect your iPhone4 to computer.
Step 3. Press and hold the Home button and the Sleep/Wake button at the same time for about 10s.
Step 4. 10 seconds later, release the sleep/wake button. But continue to hold the home button until a message comes out, saying "iTunes has discovered an iPhone 4 in recovery mode, you must restore this iPhone before it can be used with iTunes".
Step 5. Click your iPhone 4 in the left sidebar to show the device control panel on the right. Then, click Summary.
Step 6. Go to Backups section and click Restore Backup.... In the drop-down list, choose a backup file and restore to your iPhone 4 -
The screen on my iPhone 5 is broken, what can I do??? My AppleCare is still effective.
The screen on my iPhone 5 is broken, what can I do??? My AppleCare is still effective.
In some cases, theGenius Bar at the Apple Store can replace the screen on the iPhone 5. Don't attend the reservation under the notion that what I wrote is a guarantee. Assume that your device will be replaced and make a backup prior to your visit.
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My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(
You have to make an appointment with the genius bar at your local Apple Store for an evaluation.
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my ipod 5th generation won't turn on or charge and i can't hold in both the button to charge it because the hoe button is broken, what can i do to fix it?
You are going to have to take it to the Apple Store to see if they can do anything for you. The Home button is critical for using your device. You need to get it fixed.
Cheers,
GB -
HT4623 My phone is stuck on booting screen!
When i remotely updated my phone , It restarted it and it was stuck on the booting screen. I pluged it into my computer , And it gave me the option to restore , So I just tried to restart it again and it was stuck in booting screen so i decided better to restore my phone than have a brick , So I plugged it back in to my computer and my computer dosent recognize my phone at all. What can I do?
I was able to fix it by putting my phone in DFU mode by holding the sleep button for 4 seconds , and without realeasing the sleep button holding them both for 12 seconds and then without releasing the home button letting go of the sleep button and holding for 10 seconds or until my computer saw it (My phone was plugged in the entire time)
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