My phone is stuck on the apple symbol. It connects to iTunes still, but it won't actually turn back on.

Main apple symbol when the phone is turning on is stuck like that. It's been like that for the past 30 minutes. What do I do?

Hello amarie2493,
That is never a good time if you can get passed the Apple logo on your iPhone. In order to get passed it you will need to restore it. To do that, take a look at the article to walk you through putting your iPhone into recovery mode and then iTunes will take care of the restore for you. If you have a back up in iTunes or iCloud, then you can put that back on after the restore is complete.
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
Regards,
-Norm G.

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HELP! My cord failed during sync and now my phone is stuck on the Apple symbol with an empty bar underneath it and iTunes won't pick it up at all. I can't tur off my phone to reset and just letting it be dosen't seem to be workig either. What's wrong?

My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?

My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?

Stuck at the apple logo when connecting to iTunes.

I have a problem when connecting to iTunes.
So here is the story: The Airplane Mode is enabled for an hour before my phone died. I charged my phone and the message "Activation Required" appeared. I slide the unlock button and the message "Connect to iTunes" appeared. So, I connected my iphone to itunes, but my phone is not opening, it is stuck at the apple logo. This happened to me for the second time. But the 1st time it happened, it worked. But now, it is stuck at the apple logo and it's not opening. What can I do? Please help.

D_Rider wrote:
Holding option on boot loads the startup manager to display the OSX Install DVD, but not the HDD.
Likely means the drive is dead.
If I choose the DVD at the startup manager or by holding the c key on startup, it yields the same result. The DVD spins up w/the apple logo on the screen and no spinning gear below. Then after 30 seconds, the DVD spins down and the screen hangs indefinitely.
Well if you upgraded the OS to 10.6, the firmware might have been changed so you can't c or option key boot off the 10.5 disks any longer. Or the 10.5 disks might have gone bad, you can't get replacements anymore.
Your likely looking at a drive replacement, depending what the machine is, it's condiition etc.
http://eshop.macsales.com/installvideos/
I would try installing OS X 10.6.3 onto a blank external powered drive (hold c boot, use DU to format GUID OS X extended J), you can then hold the option key and boot from it see if your machine is the problem or just the drive.
Then make your internal drive replacement decison.
Far as OS goes, on a 10.5 era machine I wouldn't go past 10.6.8. for speed and stability reasons.
10.7 is a nightmare except for 2011 hardware IMO.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

My phone is stuck on the screen that says connect to itunes

my iphone 4 is stuck on the screen that says connect to itunes

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

HT1414 I "Erased all content and settings" and now my itunes does not recognize my iphoe when i plug it in. Plus my iphone is stuck with the apple symbol on it and wont do anything. what did i do?

I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?

Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.

I hit the clear the clear setting and contact and now my phone is stuck on the apple and wont turn on

i hit the clear setting and content on my phone and now my phone is stuck on the apple sign and wont turn on or off

You will probably have to put it in recovery mode to restore it, as explained in this guide: http://support.apple.com/kb/ht1808.

HT201412 my phone doesn't even appear on my computer, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same

my phone doesn't even appear on my computer or itunes, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same, how do I fix it???

Sorry but jailbreaking frequently has its problems. It voids the warranty and we can't help you in this Apple forum.

My iPad mini is stuck on the Apple symbol. I tried a reset and it shut down. But when I turned it back on the problem persists thanks for any help

my iPad mini is stuck on the Apple symbol. I have tried a reset and it shut down. When I turned it back on, the problem persists. Thanks for any help.

If the reset doesn't help, the next step would be to restore the device to factory settings using iTunes on a computer. If you can backup the iPad first, do so and then restore to factory settings. If it all works out properly, you can restore the backup after you finish. If you didn't or can't backup, the iPad will be erased when you restore to factory settings.
Use iTunes to restore your iOS device to factory settings - Apple Support
IF you can't restore that way, the next step would be to try using recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

I was updating my 3GS on iTunes and my phone has froze, showing the apple symbol, what can I do?

I was updating my 3GS on iTunes and my phone has frozen, showing the apple symbol only, what can I do about this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 my phone is stuck on the apple icon :( how to start it up? pleaaase help

my phone is stuck on the apple icon how to start it up? pleaaase help
it happened after i tryed to update the software
how to fix this???
plz help

yes it was jailbroken
now after i restored it from itunes i'm having an other problem
theres a message saying '' activation request could not be completed

My itouch will not turn off and is stuck with the apple symbol as if it is downloading an update.

My itouch is stuck with the apple symbol as if it was downloading something. I have tried to reset it by turning it off but it will not turn off. Any suggestions?

Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

HT4623 ipad stuck with a connect to itunes sign but it won't update when connected because it says content is full

ipad stuck with a connect to itunes sign but it won't update when connected because it says content is full

You are in Recovery Mode
http://support.apple.com/kb/ht4097

My phone is stuck on the apple and itunes give me a code 1654

my iphone is stuck on the apple and itunes give me a code 1654 what do i do ?????

I've had this problem with certain USB ports, try another pc if you can, or keep trying, I have had times where running the restore several times and finally it will work. Let me know ok?

My update failed and now my phone is frozen with the apple symbol

I was updating my iPhone and it failed and now my phone is frozen with the Apple Icon. It wont turn off or anything

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I reset my whole ipod and while reloading its stuck on the apple symbol

I reset my ipod from the menu in my ipod and while it was doing it the apple logo popped up and now its been stuck like this for 3 hours help help help

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Failing this I would take it in for service.

My phone is stuck on the apple symbol. It connects to iTunes still, but it won't actually turn back on.

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