My phone is stuck on the itunes logo and the charging port and its stuck in recovery mode and please help
please help im about to cry it wont even turn on.
Hi itzzzlill,
If you have an iPhone that is currently in Recovery mode, you may find the following article helpful:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
- Brenden
Similar Messages
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When I turned on my ipad the itunes logo is on it. I cant get to my home screen. I plugged it to my computer and went to the itunes and it states that the ipad is in recovery mode and that I have to do a restore. I have some important photos on it that I dont want to lose. Is there a way I can restore it without losing the photos. I tried the suggestions on this site but it dont work. My last resort is to restore it if I have to. Also, when Im on the itunes site it does say that i can update on March 15th Can anyone help? Thanks
Then you can select that backup to restore from if you want. If it is an old backup - then you will be restoring the iPad to the condition that it was on that date. You mentioned March 15 in your first post. If your only backup is from last year, then you will lose all of the photos that you have taken since then.
When you post back, include details ...not just a one sentence statement. Its difficult to ascertain exactly what you are experiencing without specific details. -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
After adding the latest update to my 5c iphone, the screen was black, with the itune logo in the center, a white arrow below it point to the logo, and below that, what seemed to be a white lock, but it had a long white line reaching the bottom of the screen. I can't get the phone to start. The white apple appears and then I get the same logo, arrow, etc. What can I do to fix this? Thanks for any assistance.
i m also put passcode in my iphone...but i dont know that how i know that my passcode is crack by someone???and same as police is not interested to find out it..
i want ma iphone backkk........... -
iphone is frozen. the screen only shows the usb plug icon, the word itunes and the itunes logo. the whole phone is frozen
Connect it to your computer and open iTunes, it will probably prompt you to restore it.
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I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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I can't open my ipad now. It is stuck with the picture of the usb cord and the itunes logo on the front.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
my ipod touch is showing a usb pointing to the itunes logo on the screen and nothing else. It won't switch on beyond that. Please help!
Sounds like your iPod is in restore mode. Connect it to iTunes. iTunes will pop a little message up saying that your iPod is in restore mode and asking you if you want to restore it, click yes. Your iPod will restore to factory settings and you will be given the chance to restore from a backup. You can do this or set it up as a new iPod.
Here is Apple's page on restoring your iPod.
http://support.apple.com/kb/ht1414
Hope that helps. -
When I quit itunes it restarts again with the dot under the itunes logo but the iTunes window doesn't open until I click the icon on the dock. Also in the middle of the size vale in the size column the value starts with a number then a ? then a number.
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forums.
Regards. -
I tried to update my sons ipod. It has the itunes logo with a usb port on the screen. If I restore it I will loose all his games and music. Is there any way around this?? Please Help??
Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
my will not do anything and it has a picture of the usb cable and the itunes logo on the screen
Your iPhone is telling you you need to restore it using iTunes on a computer. Follow the instructions below.
Use iTunes to restore your iOS device to factory settings - Apple Support -
My iPad is showing the itunes logo with a charging plug
I cannot get the itunes logo off the screen. It is fully charged.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable
i updated my iphone but my screen now displays the itunes logo with the usb cable
Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
~Lyssa -
Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?
Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.
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Is my screen supposed to change from the screen with the charger and the iTunes circle to my lock screen while it's in recovery mode?
Is Find My Phone turned on, on your phone? If so, eject from iTunes, login to iCloud.com, locate your phone, then erase it.
Does the same thing...removes the passcode. Then, either restore from backup, or setup as a new device.
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