My phone is stuck on the loading bar

my torch 9810 is stuck on the loading bar i have tried the safe mode and it didnt work and i wanted to know if there is any other thing i can do..........its been 2 days without my phone and its hell.......i need all my contacts someone help me plz

Hi and Welcome to the Community!
I cannot tell, from "it didnt work", what exactly happened. Did it not get into Safe Mode? Did it get into Safe Mode but you couldn't do anything about the situation? Something else? How many times did you try to get into Safe Mode? How long did you wait before deciding that the loading bar is indeed stuck?
So, all I can recommend is that you continue to attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode or you cannot get into Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions. If, as you hint, you have no backup, then you likely have already lost that data...backups, like insurance, are neither a reactive nor an optional activity.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • My blackberry is stuck at the loading bar

    hi,
    i formatted my media card a few days ago as the phone was getting slower. i had not upgraded the O.S yet, now however my phone wont start and the loading bar is stuck at the 'e' of BLACKBERRY since 4 days. i have been constantly chanrging it, as it runs out of battery too. what should i do? Please help

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
    You may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT201210 When I updated to ios6 my phone is stuck on the loading screen. I've turned it off but nothing is working.

    When I updated to ios6 my phone is stuck on the loading screen. I've turned it off but nothing is working.

    Loading screen is that the Apple Logo?
    Try a hard reset, Press and hold the Power and Home buttons until you see the Apple Logo.
    If that doesn't work, force the phone into recovery mode and restore using iTunes:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808

  • My phone is stuck on the loading sign with a black screen behind it ? any ideas how to fix it?

    my iphone 3g is stuck on a loading sign with a black screen behind it as though it was switching off ..any ideas how to fix it?

    Start here - http://www.apple.com/support/iphone/assistant/
    "Frozen or unresponsive iPhone"

  • My phone is stuck on the black screen with the circular loading bar in the middle. How do i fix it?

    My phone is stuck on the black screen with the circular loading bar in the middle. how do i fix it?

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
    If that didn't help, do a restore by connecting with iTunes.

  • I was updating my phone to iOs 6 and an error occured on my computer. My phone has been frozen on the apple logo with the loading bar right below it. I cannot restart my phone because my power button doesn't work. HELP!!

    After the error occured, my phone was stuck on the apple logo with the loading bar below it. I cannot restart it because my power button is broken, and it will not be recognized on my iTunes. Any help how i can get my phone off or back to working again?! HELP PLEASE!!!

    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • Hi my iphone 3g is stuck in recovery mode and now has the apple logo with the loading bar at the bottom it wont switch off! what do i need to do to get it back to normal

    hi my iphone is stuck in recovery mode and when i went to swtich the phone off the apple logo came up and the loading bar at the bottom. what do i need to do to get it back to normal.

    If you want to start the Restore Process over then follow these simple steps. Restart computer. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.

  • HELP! My cord failed during sync and now my phone is stuck on the Apple symbol with an empty bar underneath it and iTunes won't pick it up at all. I can't tur off my phone to reset and just letting it be dosen't seem to be workig either. What's wrong?

    My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?

    My cord failed during sync to an update and now my phone is stuck on the apple symbol but there is a empty bar under it. I tried to turn off the phone but that didn't work and the iTunes onn my computer isn't picking up the device at all. Whats wrong? How do I fix it?

  • I am trying to recover or restore my phone but it either says, error has occurred or it says they cannot find my iphone. It is stuck on the loading apple logo. Please help!

    I am trying to recover or restore my phone but it either says, error has occurred or it says they cannot find my iphone. It is stuck on the loading apple logo. Please help! I dropped it hard, maybe thats why it is not working.. and i put a new screen on it.

    to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194

  • The phone screen is stuck on the loading screen constantly

    the phone screen is stuck on the loading screen constantly

    Hi
    have a look at this uses replys, it worked fro me
    https://discussions.apple.com/people/wjosten

  • My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

    My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

    Reset the device by pressing and holding the home and power buttons for about 15-20 seconds.

  • My phone iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?

    My iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?

    Try a reset.  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.

  • Stuck on the loading page for 5 hours

    My Macbook Pro is stuck on the loading page since 4 this afternoon and nothings has change since tthen, I try to close it, reopen it and nothing happen, I even  try to plug it and nothings happens, I don't know what to do. If someone can help me that would be really nice.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
         a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Updated 5c to 8.1.3 but its stuck on the loading screen and has been for hours

    I updated my iphone 5c to the 8.1.3 and its been stuck on the loading page for hours now. I've tried pressing buttons and unplugging it but it won't do anything.

    "Pressing buttons" is vague, make sure you've tried a reset:
    Hold both the home and power buttons at the same time until the Apple boot logo appears.
    If that does not work you may need to restore the phone: see http://support.apple.com/kb/HT1808

  • I have just switched on my new 5s and gone through the intro sections. After entering my apple id, I selected the icloud update I wanted it to use (from my 4s). It is now stuck on the progress bar screen. What can I do?

    I have just switched on my new 5s and gone through the intro sections. After entering my apple id, I selected the icloud update I wanted it to use (from my 4s). It is now stuck on the progress bar screen and has been for hours. Can I get it back to the original settings? I want to set it up as a new phone, until I can get on to a better wi-fi signal. Any help would be great.

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

Maybe you are looking for