My phone is stuck on updating
my phone is stuck on updating it wont start up. its still showing update sing for 30 min
What happened with your phone? I'm experiencing the same problems at the moment.
Similar Messages
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My phone got stuck while updating to IOS5/Restoring
I was trying to update my iPhone4 to the IOS5 software. I think I synched & moved everything to the library successfully. I'm not sure - I've never done it before. Then when there was the next dialog option on my screen, it asked if I wanted to do one thing or cancel. I cancelled. Obviously this was the wrong thing to do. The next thing I've had to do is "restore" my phone. I've been trying to do this since 10:30 central (before daylight time change) last night. It is stuck - nothing will change on the phone or on iTunes. I know I don't have a lot of details. I didn't expect any problems and I'm not familiar with the process otherwise I would have paid more attention to the prompts and the details. Of course, I tried this on a weekend and support is closed & I am stuck without my phone. Can somebody PLEASE help me? Thanks!!!
UPDATE: When I just unplugged my phone the error message says phone could not be restore due to unknown error (14)
ChristineReset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best. -
I tried downloading 8.1 wirelessly(!). No warning about not enough memory. Software downloaded by would not load in phone (4S) - cell antenna went into permanent "search" mode(?). Took phone to PC to download videos to make room for IOS 8.1. iTunes does not recognize the phone. Was able to delete most videos using PC "my computer" and browsing to those files. Phone then allowed me to load 8.1, but now it is stuck on a black screen with the iTunes logo telling me to connect to iTunes: only iTunes still won't recognize the phone! Phone is frozen on this screen. Global reset (power + home button) only turns phone off briefly, then returns to this eternal screen of death.
Help?I have the exact same problem with my iPhone 4S. HELP!!!
Also I tried Reiboot... and nothing... -
My iphone 4s is stuck after downloading OS6. It is asking me for my apple email and then it's not accepting it and there is no way to cancel
Ralph Landry1 wrote:
Apple does not refuse because it has been in the toilet...water damage is water damage. Make an appointment and take it in, how the water damage occurred is irrelevant.
Ditto to what Ralph Landry1 wrote. Just be proper about it and tell the technician what type of water it was exposed to. I think we'd all like to know information such as this before we began handling the thing. -
started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.
we have a same problem
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I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?
I have same issue. I click on the home button and Wake/sleep at the same time for 30 seconds or more and then the phone entered in Recovery mode. It is erasing my content now and installing the update. Let´s see how this ends. I have iCloud, iTunes match, and backups from previos versions, hope I can restore all my content.
Otherwise I´ll go to the Genius Bar to do a checkup.
Good luck!
It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content. -
I was trying to update my iphone 4s and it showed an error, now my phone is stuck in connect to itunes? Itunes does not recognize it?
turn off antivirus and firewall.
make sure you have itunes 10.7 -
my phone got stuck in recovery mode after update to IOS 5.0.1, how can I solve it ?
Read this
http://pathumf.blogspot.com/2011/11/how-to-reboot-stuck-iphone-iphone-4s.html -
i tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??
Try Restoring it 3 times in a row and see if that works.
If not that error can indicate one of two things: Your iPhone was at one time jailbroken, had the iOS version rolled back, or ran an unauthorized beta and if none of those things are true it is a hardware error. -
SOS - trying to update my iphone 4 to IOS 6. Says connect to itunes. Done that but nothing is happening. Devices doesnt even come up in itunes? phone is stuck with apple logo on screen. cant do anything?
With your phone plugged in, open Image Capture and see if the iPhone shows up. If not, you are having a sync problem. If it shows up in Image Capture, but not iTunes, I'd delete iTunes and reinstall it.
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I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.
No.
You must restore. -
I tried updating my phone to the iOS 6 software, and my iTunes won't read my phone at all. It keeps saying that "your iphone is in recovery mode and needs to be restored." I restored it for an hour and it didn't work at all. Now my phone is stuck in recovery mode. I'm away at college and I don't know how to fix it. Help!
No, it is my phone that I've had since 2009. I just hate updating it because every time I do something goes wrong. So I put it off as long as possible. I am getting a new iphone, but I read that to have your backup transfer to the new phone, it must be a backup from the current ios.
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Tried to update my iphone 5 to new apple sofware, using window 7 operation system phone is stuck in connect to Itunes. Cant get out or use my iphone
Hello erwerw
Check out the first article to force a restore on your iPhone to get it back up and running again. If you get an error code check it against the second article for further troubleshooting.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Regards,
-Norm G. -
My phone is stuck in the middle of an itunes update... it will not reset or return to main screen. Can anyone help?
Here is a starting point
http://support.apple.com/kb/TS3281
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