My phone is telling me to restore..
I haven't been able to update/sync for a while because I forgot to switch users on the computer so it started downloading my husbands itunes acct/music, etc
to my phone. I stopped it in the middle and now my phone has never been the same. I finally tried yesterday to update IOS and sync and it locked up my phone and says I have to restore and will lose all my data? Does anyone know anything I can do to fix this without losing all my photos, etc?
It's in recovery mode. the data is already gone.
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My phone is telling me to restore it as it will not come on and just shows a plug into itunes sign...however there is an error restoring it. HELP?!
You might try:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Please Help! My Phone keeps restartings and I can't restore it because it won't connect to iTunes.
iOS: Unable to update or restore
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Hello,
I attempted to install ios7 and my iphone 4, has gone into hibernation, telling me to connect to itunes - i have tried this, but to no avail, when ive attempted to restore it has constantly given an error message - iphone server cannot be reached? - any ideas / suggestions or help would be appreciated.- disable security software
- make sure itunes is up to date -
I had tried to back up my phone through connecting my phone through iTunes, however it had told me to restore my phone which i had done. After this, my phone had not still worked, it had took me to the start up page where it gives you the options to start up as new iPhone, restore from icloud backup or to restore from iTunes backup. I had selected restore from backup which made me continue this cyle again. I had repeated this numerous times however nothing worked. This meant i cannot get any access into my phone.
Can any of this Help: http://support.apple.com/kb/HT1808
http://support.apple.com/kb/TS1275 -
I just updated my phone and it's told me to plug it into itunes and now itunes is telling me to restore my phone but, that would mean losing all my media, what do I do?
If your phone is showing the connect to the iTunes screen then you will need to reset it back to factory defaults. Prior to starting the update did you copy your purchases over to your computer's iTunes library and take a backup (either to iTunes or to the cloud) ? If you took a backup then you should be able to restore to that. If you didn't copy your purchases over then what you can redownload for free will show in the Purchased tabs in the iTunes, App Store and iBooks apps on your phone, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes.
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I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
phone is telling me I must restore but when I hook to I tunes I get an error saying that I can't restore. Help
Hi dfourroux,
If you are having an issue with restoring your iPhone in iTunes I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Best,
Brett L -
I need help, I pluged my iphone to itunes and got a message that said there was an update to download and update, I did but when itunes was rebooting and updating I got an error message. and now the phone is telling me that it cant be activated, to plug it in to itunes or to contact support care.
That message usually indicates that your phone was hacked to unlock it from the original phone carrier, then when you updated or restored it locked back to that carrier.
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My phone is telling me that I have a billing problem with a precious purchase but I only have one card so I can't update my payment information so I can't update anything or download anything. What should I do?
Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ? -
My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?
See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 -
After I updated to iOS 7.0.2, my iTunes keeps telling me to restore my iPhone, after I restored it. Can someone tell me what I can do to fix this?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
I have windows 8 and itunes 11.1 ... my laptop identifies my iphone 4 but itunes insists that I either update my phone to OS 7 or restore to by basic 6.1.3 OS I don't want to do either. How can I get itunes to access my iphone ?
RealPlayer can cause conflicts with Flash Player because it tries to assign EVERY TYPE of video or audio file to itself by default. I haven't used RealPlayer in years for that reason. It's an unnecessary program anymore. There are apps loike VLC media player that cna do EVERYTHING it does without conflicting with other apps like Flash Player.
With WIndows 8, Microsoft began embedding FlashPlayer themselves into Internet Explorer. Because of that, you cannot download and install it from here. You cannot uninstall it from Internet Explorer without removing a specific Windows Update first. And you cannot update it via this website. ONLY through Windows Update can Flash Player for Internet Explorer be updated.
That said, you probably DON'T have a virus that's causing the problems with Flash Player and Internet Explorer. Many, many websites are not "recognizing" the browser.
This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released IE11 The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player.
So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in. -
Hi
Ive managed to delete some contacts and i would like to restore however when i went on i cloud contacts it had already updated and the numbers i deleted are not their. Is there anyway i can get back a old back up with all the contacts i need? please helpbechosken wrote:
My friend wanted to get some music off my itunes
This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
when syncing it it said she had to update her phone software first
That's not quite what it said. Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.
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