My phone is unresponsive, like a black screen, except bright colors streak the screen. I tried plugging it into the computer but it says its an unknown device. What happened?

I recently plugged in my phone to the computer to download some music. It was resyncing and copying an app, while simultaneously I was on snapchat when suddenly a big wave of pink covered the bottom of the screen, then streaks of bright colors covered the whole screen. I cant turn it off because I use assistive touch, which is now covered by the streaks. Right now I'm waiting for my phone to turn off by itself, hopefully, because it was low battery when I plugged it in. Not only that, but when I plug it into the computer it says the device and port are 'unknown'. What happened? Is my phone broken? Please help me.

See if you can connect in recovery mode and restore your device, explained in this article:
iOS: Unable to update or restore
If you can't, you should get it serviced.
Apple - Support - Service Answer Center

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Black screen when trying to boot into Windows 7

Hello everyone.
Today we've encountered an issue with one of our MacBook Pros with Windows 7 installed. The computer was booted into Windows 7 (it's strictly used as a Windows machine by this particular user) and after a time of inactivity it went to sleep. It wouldn't wake up from it's sleep so we tried a hard boot. At that point we would get the grey screen, the Apple tone wouldn't sound off and it would just go to a black screen (by default we have it booting to windows). So then we reset the PRAM. Now, we get the apple tone and we can boot into the Mac side. But when we try and boot into Windows, we get a blank screen.
What's even more interesting, if I try and boot into a Windows install disk to do a boot repair, it gives me a black screen. If I even try to boot from a live Linux cd, I get a blank screen! When important thing I then noticed was that the cd spinned for a couple minutes, then stopped. So I began to wonder if it was still loading the OS like expected, but just wasn't displaying it.
So I booted into Windows, got the blank black screen. Then I went into another computer, fired up remote desktop and voila! I'm in the machine!
So the problem is this: When booting into ANYTHING other than OS X, the display turns off.
What can we do?

Hello there,
I have a similar problem! Windows 7 shutdown unexpectedly and since that I can not reboot in windows anymore only with safe mode where everything is a mess.
Also when it's trying to reboot in windows a blue window appears,says something about drivers and it is counting something (79.78...till100)but I m not able to read it cause it disappears immidiately and then black screen and then it turns to reboot in mac which works fine.
I m sorry if I confused you with my english...
If anyone knows please help!
Thanks

HT1414 I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognise

I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help

See this:
iPhone and iPod touch: Unable to restore

My iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

Intel-based Macs: Resetting the System Management Controller (SMC)

My iphone will not recognize any usb cables. I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced.

I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic

test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem

My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade.

My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

My iphone is stuck on the boot screen when i plug it into an outlet but when i unplug it it just turns off and my computer does not recognize it when i try to plug it in itunes

I had my iphone in my pocket when i was at a pool someone pushed me in as a joke but my iphone did not seem to like the water so i instantly put it in a bag rice, It was in there for about 2 days i took it out plugged it in the wall to try to see if it would work... nothing so then a few days later i wake up and my friend plugged in my iphone just to try to see if it would worked and it kinda does work but i cant get it to go past the apple boot screen and the screen its self works and it seems like its charging when i plug it in the wall but it dosent keep a charge. some one please help! and what are my best options?

Make an appointment at the genius bar. Take your credit card. An out of warranty replacement is $229. It's cooked.

My ipad is stuck on the apple logo and wont return to the home screen. I plugged it into my itunes but I don't know what to do from there. Can someone please help?

Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.

Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore

HT4623 Hello, I was trying to update my phone and while doing so, the itunes icon and plug sign shows up. For the longest time the phone wasn't even turning off. I plugged it into my computer but the it asked me to restore to factor settings????

Hi there,
When I turn my phone on, it asks me to plug it into iTunes. I already tried that and then it prompts me to restore to factory settings.

Here.
Your iPhone is in Recovery Mode. You can try this to get it out of it:
Unplug the device from the USB cable if it's connected. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
This only works, of course, if your device was working properly previously. Otherwise, or if that doesn't get it back to normal operation, you'll need to to try to restore it:
http://support.apple.com/kb/HT1808

I forgot my passcode and need to reset my phone. it is totally disabled and only says connect to itunes.... so i connect to the computer but it says the passcode has to be entered first.... and i dont remember to passcode this is the first time that

this iphone has been connected to this computer. i really need help can anyone help me out.
i am signed in with my apple id to the itunes account on this computer.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4
Note: All content will be Erased

I dropped my phone in water and put in rice for 3 days and plugged it into my computer but it keeps flashing the Apple logo and a no charge sign. It also is not connecting to my computer and it does not say "Amelia's iPhone" in iTunes

And then put in rice for 3 days and plugged it into my computer but it keeps flashing the Apple logo and a no charge sign. It also is not connecting to my computer and it does not say "Amelia's iPhone" in iTunes

Put it in rice for another 4 days.

My i phone screen is black and an apple on it. I'm trying to connect it to computer to i tunes and it's not registering under devices. Any ideas?

My i phone screen is black and has an apple on it. I tried connecting it to my computer but it is not recognizing it under devices. Any Ideas?

You may have done this, but I'd try the home button/power button shutdown first....it sounds like it is hung up in the "boot" process somehow...if that doesn't work as paulcb said, recovery mode may be the only option..I suppose you could also try and let the battery fully discharge...

The screen on my iPhone 4 turned black while i was using it-it was not dropped or damaged in anyway. The phone itself is still working as it comes up in itunes when I plug the phone into my computer, but the screen is completley black. What can I do?

The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank you

You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...

In the process of reseting phone and got stuck on black screen with spinning logo

in the process of reseting phone and got stuck on black screen with spinning logo
what do I do

Hey amreed2012,
Thanks for the question. The steps in the following resource may resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

Just got my I phone, I used it an after a while the screen went black. I put it on the charger but nothing is on the screen and no lights on. Is my Iphone okay?

Just got my I phone, I used it an after a while the screen went black. I put it on the charger but nothing is on the screen and no lights on. Is my Iphone okay?

Have you tried resetting your iPhone, press and hold the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignoring the red slider, then turn back on. You won't lose any data doing this.

My phone is unresponsive, like a black screen, except bright colors streak the screen. I tried plugging it into the computer but it says its an unknown device. What happened?

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