My phone just shut off and will not turn back on but I do not want to loose all my stuff...please help!!

Please help - my phone shut down a few hours ago and will not turn back on....I am scared to reset (home and power button) because I do not want to loose any of my info, pictures, contacts, etc

first thing to do is plug it in and let it sit for a little while.  if the battery was drained and you plug it in it will need to charge up a little bit before it will turn on.

Similar Messages

  • My phone just shut off and will not turn on. not low battery

    my phone just shut off and will not turn on. not low battery

    do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    My Phone Just Shuts Off and won't come back on unless hooked to a power source.  I've got all the updates and all apps are closed out.

    Most likely a bad battery.

  • I left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged

    i left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on.  the battery was fully charged.  please help   it is my only ways of communicating beyond my macbook

    It probably overheated and shut down. Hold the HOME and SLEEP buttons until an Apple logo appears. This will take 10 to 15 seconds of holding both buttons.

  • Phone shut off and won't turn back on. Battery is not dead. What can I do?

    My iphone4 shut off and won't turn back on. The battery is not dead, I tried plugging it in to power and to my computer and connecting to itunes. Nothing works. It is like the phone is just dead. Any ideas?

    Plug iPhone into Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on wall charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • My iPhone 5s has just shut off and won't turn back on. Please help?

    I was just chatting on a app and the phone just froze, went to a white screen with the apple trade mark. Then it completely shut off and wouldn't turn back on. I tried charging it and it still won't turn back on.

    Thanks for the advice but I've tried this it hasn't worked. I've held down both buttons together for more than a minute. Do I have to hold them down longer than this?

  • My iPhone just shut off and won't turn back on

    My iPhone 4 just automatically shut off and now will not turn back on. I have tried plugging it to the wall and into my laptop but nothing is working.

    Connect iPhone to the Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

  • IPhone 4S backlight just shut off and won't turn back on

    Hello good afternoon I wondering maybe you can help me or point me to someone that can .. I'm having the same problem my back light on my IPhone 4S just shut off completely but I can hear Siri when I press the home button ... I just can't see a thing ... I've tried holding the top button and home button but it didn't reboot so I'm sooo confused .. I'm just hoping this happen to you before or you may know someone that this has happen to because I need help lol (please and thank you)

    Hi Bel Fiore,
    Thanks for visiting Apple Support Communities.
    See this article for the steps to restart and reset your iPhone:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    You may also find the steps in our iPhone assistant helpful:
    http://www.apple.com/support/iphone/assistant/phone/
    Best Regards,
    Jeremy

  • My iphone just shut off and now wont turn back on.. is stuck on the apple screen.

    my iphone 3gs is locked up...  just shut off in the middle of a text...  tries to turn it back on and it wont go past the aple screen??

    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    If you can't do that, try Recovery Mode... http://support.apple.com/kb/HT1808

  • HT201401 phone just shut off and will not turn on

    My i phone just shutdown andwill not turn on.I have tried charging it and holding down the sleep button and still nothing.

    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info in this discussion...
    https://discussions.apple.com/message/19521062#19521062

  • HT201263 my phone just shut off and will not come back on no matter what I do. It was working fine then just went compeltely dark and is unresponsive. Help!!

    My phone was working fine, then just went completely blank, and now is totally unresponsive

    Plug it in to mains power for at least 15 minutes.  If it doesn't automatically come on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • My iphone5 just shut off and won't turn back on

    What should I do?
    Thanks!

    Hi, jojo252.
    Thank you for the question.  First, press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.  If the issue persists, see the article below as it will help you troubleshoot this issue. 
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    Jason H. 

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • HT1688 my phone just shut off and i cant get it back on, what do i do?

    my phone just shut off and i cant get it back on....what should i do?

    Reset, hold both home and power buttons until the iPhone begins to start, usually takes about 10 seconds of holding both buttons. If nothing, Reset while connected to charger, this can take about 20 seconds of holding both button while on charger.

  • HT4528 my phone shut off and won't turn back on

    my phone shut off and won't turn back on

    Connect iPhone to Wall Charger for about 10 minutes. If may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger.

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