My phone keeps coming up with a wrong email sign in

I have a new iPhone 4 that I recieved from a family member.  I have synced it to my itunes, but when I go to update my apps it still comes up with the previous owners apple ID.  How do I change that?

Replace the SIM card.

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  • I have changed my Apple ID from an old email to a new one.  But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

    I have changed my Apple ID from an old email to a new one.  But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?  Its on my Ipad and iphone 5, please help as its doing my head it

    How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

  • My Samsung phone keeps coming up with the message 'unavailable'

    I am unable to make calls with my samsung mobile phone as the message keeps coming up 'unavailable' please can you help?
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    If you have 4G turned on, turn it off and try again

  • I sold my old iphone 4 as i upgraded... and the old phone keeps coming up with this phone has been connected to itunes account ..... etc i have gone into managed devices and deleted all so i now have no devices on my itunes account but it still there?

    please help how can i set up old phone with new itunes account

    with newer itunes version to get the devices sidebar one needs to go into the view menu and click show sidebar

  • My phone keeps coming up with Sim card Failure

    Sim failure... no sim card... Im getting these errors over 10 times a day. I've restored and it's still happening, any ideas

    Replace the SIM card.

  • TS3694 my phone keeps coming up with unknowm errow 1015

    help

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • I've changed my email address for my apple ID, but when I need to update apps etc its still coming up with my old email address

    Please help!!!

    Hi, I've just gone into the settings and my current email is on there, but it still keeps coming up with my old email when I go to update my apps :( any other ideas?

  • TS3694 My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    Hi there Holly N,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    -Griff W. 

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201412 My ipjone keeps coming up with a message say that the cable or accessory urged in is not a reliable source for this iPhone but I do not have Nything plugged in to my iPhone. I Put it in a bowl of rice for 2 hours to see if that would help it but

    My ipjone keeps coming up with a message say that the cable or accessory urged in is not a reliable source for this iPhone but I do not have Nything plugged in to my iPhone. I Put it in a bowl of rice for 2 hours to see if that would help it but it hasn't. Is there anything thank can do???

    Clean the connector on the bottom of the phone. Use a magnifying glass, bright light, and a wood or plastic toothpick. If you got the phone wet put it in a bag of uncooked rice for several days, not hours.

  • My phone keeps on looping with the apple logo after the blue screen.

    I tried to up date my iPhone 5s thru iTunes and got error statin iTunes has detected an iPhone in recovery mode. you must restore  this iPhone before it can be used with iTunes. Saw a video on you tube to use rec boot. So I downloaded rec boot v1.3 to try and kick it out of recovery mode and my phone keeps on looping with the white screen and black apple logo after the blue screen. I tried kicking it out with tiny umbrella and nothing happens. I was able to put the phone back in recovery mode and try using tiny umbrella while still connect to iTunes and hit exit recovery mode. under log tab it says sending exit recovery request to model # of the phone and nothing happen. My last option is to restore to factory settings which I don't want to do cause I would loose every thing. Can some one tell me I'm doing wrong or how to fix it. I would be greatly appreciate it the help. Thanks in advance. 

    Its looping because the iOS is not bootable which is why the iPhone booted to the ROM recovery mode.  Try using iTunes 12's 'Update' option when the iPhone is in recovery mode.

  • Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid

    Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid'? Netflix says not them?

    The message you received indicates that the phone is locked to a carrier other than the one for which you have a SIM. You'll need to take the issue up with Apple. Nothing you do with iTunes is going to make a difference. 
    I'm quite surprised that the UK Apple Store replaced a U.S. purchased phone. They usually won't.
    Best of luck.

  • TS3694 what is error code 1015 trying to restore but keeps coming up with this code

    what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

    Are you trying to downgrade your iPhone?
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    (from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
    If not, try to move or delete the IPSW file and let iTunes download it again.
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your device. If those  files  are unusable, then try deleting them, renaming them, or moving the file  to a different directory. This will cause  iTunes to  download a new copy of the IPSW.    When a restore issue is specific to a  user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user  will also cause new .ipsw restore files to be downloaded in the new  user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows XP
    iPhone
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

  • Can't restore my iPhone 4. Keeps coming up with error number 1? can someone help me?

    So ive had iPhones for like 3 years, and this is the only trouble ive had, i just updated it to the new system and my phone will not restore. I updated my dad's phone last night before doing mine and i have tryed to restore it on three different computers and it keeps coming up with error 1. and i have no idea how to fix it. I have rang Apple and they didnt really help much so im hoping that someone here can? I kind of need my phone to be working tomoorw as i have school and dont live near school. thanks

    I have this problem on my wife's 4. I see your comment is in 4S, my 4S is fine so far.  Have you taken it to Apple or your service provider?

  • TS1389 It keeps coming up with an Error message when I try to Authorize it.

    First it wouldn't read the iPod.  Now it keeps coming up with the -42408 error message when ever I try to authorize it.  What is going on?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option.
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
    © 2014 R_Kelly

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