My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

My phone keeps freezing and I have the 5s and now it won't turn on but I can talk to sir

If you can talk to Siri, but the screen is not turning on, try the 2 button reset.  Press and hold the Sleep/Wake (Power) Button and the Home Button at the same time for at least 10 seconds. http://support.apple.com/kb/ht1430
If that doesn't make you screen come back on, you can try restoring your iPhone. http://support.apple.com/kb/ht1414
iPhone hardware troubleshooting - http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support. https://support.apple.com/kb/HE57 or https://selfsolve.apple.com

Similar Messages

  • When i was at my soccer game i realized that someone opened a bottle of gatorade and poured it all over my iPod touch 5th gen. it had a whole in the upper right side and thats were the gatorade went in. it won't turn on but heats up if i try to charge it

    when i was at my soccer game i realized that someone opened a bottle of gatorade and poured it all over my iPod touch 5th gen. it had a whole in the upper right side and thats were the gatorade went in. it won't turn on, but heats up if i try to charge it. i put it in a  bag of ice for about a 3weeks.Still wont turn on.WHAT CAN I DO? PLEASE HELP

    Unless you have the AppleCare+  extended warranty,
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $19 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price                             
    With AppleCae+, the exchange cost is $29.
    Taking the iPod apart means that Apple will not longer exchange i.

  • My iPhone was stolen and I have the IMEI and serial number. Will I still be able to find it?

    My iPhone was stolen and I have the IMEI and serial number. Will I still be able to find it?

    Thanks. Yes. But somehow it's already turned off by the thief. I am just hoping he goes to an area with free wifi to transmit the lost phone mode. I'm giving it a few weeks and i hope that the new iOS 7 function will work. That they won't be able to reset my phone without my apple id & password. I just wish I downloaded the app iHound before.
    Oh and I called up our national telecommunications commission and they'll be able to disable my phone's function through my IMEI.

  • I was robbed and I have the IMEI and I want to communicate with the company to find out where the iPhone

    I was robbed and I have the IMEI and I want to communicate with the company to find out where the iPhone

    Having IMEI number cannot help you trace the iPhone.
    If you have activated Find My iPhone and your iPhone is ON and have Internet access, you can locate it. Otherwise, report to the police, your carrier and change all passwords that were used i iPhone.
    Lost or Stolen
    http://support.apple.com/kb/HT2526

  • Y is it when I try to download something that cost and I have  the right money it says that I don't but when I download a free app it lets me can you help?

    Y is it when I try to download something that cost and I have  the right money it says that I don't but when I download a free app it lets me can you help?

    Readers here are other Users like you.  You need Apple Customer Service. call them.

  • HT3964 I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?

    I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?

    Well, first things first... is the power cord fully plugged into the back of the iMac (and the wall, for that matter)?
    Make sure the wall outlet has power, too... I've scratched my head over stupid issues where I forgot to flip a wall switch.
    If the outlet does have power, then try doing a pram zap. Command + option + P + R (hold those at startup).
    If the machine is receiving power, you should be able to see some LEDs if you look through the bottom grate of the machine to the left of the RAM door.

  • I have an iphone4 currently running on iOS 5.1.1 and while updating to ios 7 it shows an error 3004 and I have tried many times forcefully also as per apple discussions but I can't update so help me.......

    I have an iphone4 currently running on iOS 5.1.1 and while updating to ios 7 it shows an error 3004 and I have tried many times forcefully also as per apple discussions but I can't update so help me.......

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US

  • I turned my iPhone3G off and now it won't turn back on. Can anyone suggest what I should do?

    I turned my iPhone3G off and now it won't turn back on. Can anyone suggest what I should do?

    plug it in
    in a charger or a computer system
    if it does show the charging - let it stay there and have it nominally charged - the battery may be failing.
    if it does not show anything on screen - try resetting the device (top power button + home button for approx 10 -12 seconds) or check the cables.

  • I used the migrator utility to transfer music and picture from my old PC and now I have 2 accounts on my new Mac, how can I get back to one account and still have the music and photos transfered ?

    I used the migrator utility to transfer itunes and photos from my old PC to my new Mac and ended up with 2 accounts on my new computer. How do I transfer the music and photos and only have the 1 account on the new Mac ?

    That's not easy.  The Windows migration tool makes a new user account, and you can't prevent it.
    You may be able to transfer what you want manually, but it's not quick or easy.  See Transferring files from one User Account to another.

  • I have an ipod and dont have the password and its disabled i connected it to itunes but its not even showing up on their so what do i do to get into my ipod on itunes

    i have an ipod touch and i dont have the password and its disabled i connected it to itunes but its still not going anywere or doing anything i tunes is not showing the ipod so what can i do to get the ipod from being disabled and to rest my password for the ipod

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My iphone 4S 64gb factory unlocked keep freezing when running especially the music and photo app; and it keep rebooting itself after every total battery drain; i'm on ios 5.1

    i upgraded to the ios 5.1; and i realized that each time i have a comple battery drain and the phone goes off; when i connect the iphone to charge; it keeps rebooting itself. And the phone freezes when in the middle of applications; i have to stop the app and start it several times before it works; i have an iphone 4S 64gb factory unlocked

    At first drain the battery till the iPhone gets off for many times isnt really a good thing read this:
    http://www.apple.com/batteries/
    after that I think the only way that will help you is restore the iPhone and the bad news are that you should do it without restore a backup after cause you're problem could be saved in the backup of the phone too so you must manually reinstall apps, preferences etc etc

  • HT4061 My i phone 5 white 32 gb was stolen of me by threat if gun and I have the box and it is serial number and I eni .. I caould not activate the find my iPhone application twice what can I do to know it is place and delete all info on it

    My white 32 gb I phone was stolen of me under threat of weapons and I could not activate find my iPhone application on it twice before it was stolen
    I still have the box of it and it is serial number and owning number
    What can I do to get it back or delete all data and block of use ????

    Wow, I'm very sorry to hear that you faced this traumatic experience. Unfortunately the Find My iPhone app has to be turned on and activated before the device is stolen.
    You should change any and all passwords that you use on your iPhone immediately.
    Did you have a passcode lock on your iPhone that required a 4 digit number before the phone could be unlocked? That might prevent some of your data from being stolen or used.
    I presume that you contacted the police.

  • HT1212 I just got a new IPad mini and must have entered in a 4 digit password when setting up but I can't remember it.  I can't get on the IPad.  Any suggestions?

    I just got a new IPad mini and must have entered in a 4 digit passord.  I can't remember what it is, so I can't get on the IPad.  I had not connected it to Itunes yet.
    Any suggestions?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have a 5th generation IPod touch, and today when i turned it on everything was fine. Then suddenly the screen froze and changed colors and lines started coming from the sides of the Ipod until the reached the middle. Now it won't turn back on.

    I tried restarting it by using just the power on button at first. Once that failed I held the power and home buttom for ten sconds and that didn't work. I then plugged in the ipod to see if it needed charged, and repeated the same two steps at before but to no avail. Finally, I opened up itunes and plugged my ipod in, but nothing came up. I then tried to turn it on for a third time, but nothing happened. I just confused on what happened. Could it be a bad display, or did the whole thing just die on me? Help please.  

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Phone keeps freezing, every button except the scroller stops working

    Every button on my phone is frozen and all i can do is scroll up and down, there is no water damage to it and all i can do is take the battery out. Its has done it twice previously but  not for as long as it has this time, please help its been over 24 hours.

    Hey eyelash,
    Are you still having this issue with your BlackBerry smartphone? If you are then it could be software related.
    If this is the case case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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