My phone keeps saying "cannot connect to the store. A secure connection could not be established.
My I phone keeps repeatedly coming up with:
Cannot connect to the store. A secure connection could not be established. Please check your Date & Time settings"
What does this mean and how do I fix this as I am trying to update my apps and they have stopped at the 'waiting' status as it cannot connect meaning I cannot use my apps.
Please help!!
See:
Can't connect to the iTunes Store
Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic.
Similar Messages
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please help!!
thank you xxxYour date, time and region settings have to be correct to connect to the iTunes store. This is from Apple:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
You must also be able to open a secure connection to access the iTunes store. Launc Safari on your phone and see if you can go to https://appleid.apple.com. If you can't then see the troubleshooting steps under "Blocked by software firewall: (Mac OS X/Windows)" in this article: http://support.apple.com/kb/TS3297. -
My phone keeps saying : CANNOT TAKE PHOTO .. There is not enough available storage to ate a photo .. Manage your storage in settings ... Errrrrrrrrr I'm so aggravated
The space you purchased is in iCloud. It is not on your phone, and there is no way you can use it directly on your phone. The phone comes with whatever memory you purchased it with (8, 16, 32 or 64 GB) and that number will never change. You can use iCloud memory for backups, for syncing your mail, contacts, calendars, notes and photos. You can also use it for storing non-iTunes music to stream back to the phone (iTunes music also, but the storage for that is free, and is not part of the storage you purchased) and Documents and Data for apps that are iCloud enabled (such as Apple's Pages, Numbers and Keynote apps).
Apple gives you 90 days of free telephone support when you buy an iPhone or iPad. I guess they figure that 3 months is enough time to get your startup questions answered. You also had the option of buying AppleCare, which would have extended the 90 days free telephone support to 2 years.
You can still get free support from Apple by going to any Apple store, and from other users in this user-to-user support forum. And frequently user support is more useful than Apple's, because users don't have Apple's lawyers overseeing everything that is said by Apple employees. -
Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Becouse of expire of credit card I updated billing information by providing data of new credit card but system just says "We're sorry, the billing information on file could not be used for this payment. Please update your information.". What exactly is wrong?
Are you 100% sure that every detail of your information is the same in each place?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html -
I DOWNLOADED THE UPDATES IT SAID TO DOWNLOAD NOW i CANNOT GET TO THE STORE AND ALSO IT WILL NOT RECOGNIZE MY USERNAME AND PASSWORD TO SIGN IN SO I AM STUCK. IT WILL ALLOW ME TO LISTEN TO MY LIBRARY HOWEVER BUT THIS IS ALL. ANY HELP WOULD BE MUCH APPRECIATED. EVERYTHING WORKED FINE UNTIL THE DOWNLOAD. I DID DELETE ICLOUD BUT I CAN REMEMBER THE OTHER PROGRAM. DOES APPLE HAVE A NUMBER TO CALL
Perhaps the reason that your username and password are not recognised is because you have caps lock on.
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My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.
So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side. -
Anyone there?
I found something on the msn forums saying that they are aware of this problem and working on it.http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/my-email-does -not-work-on-my-iphone-4s-it-says/47c83fa0-bb32-4751-a7c6-5cd549100332
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I have hooked it up to iTunes like the tech from AppleCare told me, we backed up the contacts, and tried to restore it to factory settings. It is still doing the "searching...." at the top of the screen. The tech told me to turn it off for an hour and he would call back but he thinks I need to go into an Apple store, and the closest one is an hour away. Not to mention, it is going to be crazy busy with 5 just coming out. If anyone has any information for me, I would really appreciate it, I am frustrated to say the least right now!
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
pleas ehelp me fix this problem I am unable to update my Iphone or Ipad because of this.
Hi, I get the same error EVERY time iTunes updates.
I have to do the fix that is suggested in this topic (cut and paste the sqlite3.dll)
My Question:
Since this happens every time iTunes updates...... Do I have to remove SQlite3.dll from the "apple application support" folder....... so that the sqlite3.dll is only located in the "mobile device support" folder?????
It is getting really annoying to have to do the "cut and paste" fix every time iTunes updates.
Thank You,
Steve -
Upgrading to V2...iTunes says "A secure network could not be established"
The screen mentions setting up SSL 3 or TLS 1 in the Internet Options Control Panel ... where is this?
Is this just a server overload issue?
Help!!!!!I think it must have been a temporary error as its now all OK
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Anyone have any ideas of why my ipod touch would be saying "Cannot connect to the store A secure connection could not be established. Please check your Date and Time settings." I have checked my date and time settings and they are correct, but it still is
Is the time zone set correctly?
Do you have time and date set to Automatic? -
When trying to download app keeps saying cannot connect to iTunes
MY phone keep saying cannot connect to iTunes ??
i have also tried to use my id which works on my iphone no problem??
HELP -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
I have downloaded voxer on my phone, it was working yesterday and today, I put my phone on my docking station and used voxer a few times while it was on there. When I took it off and tried to send a new message my phone keeps saying when I am trying to record a new message, Voxer can't record audio with out a microphone, please connect a headset and try again?
does anyone know how to change it back so it will work again?
thanks for your helpTry resetting your phone by pressing and holding the Home button and the power button unti the silver apple appears. If that doesn't work, contact the developer of the app.
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