My phone keeps shutting off

my phone keep shutting off like its dying and the only way to get it to turn on is plug it into the charger? any solutions

Howdy there shannirish,
Thank you for using Apple Support Communities!
It sounds like the phone just will not turn on unless the USB is plugged in and charging.
I would start by resetting the phone and seeing if that helps.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If that does not resolve the issue, you may need to backup the phone to iTunes, and then restore the phone. iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
When you restore the phone, I would first just set it up as new, and not restore from your backup just yet. Test the issue first. If it does not persist, then restore the backup and see how it works.
All the very best,
Sterling

Similar Messages

Phone keeps shutting off since upgrade to ios7

Phone keeps shutting off and I cannot turn it back on. After about 5-10 minutes it will turn itself back on.

Try resetting your iPhone:
Reset: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

My phone keeps shutting off and saying "connect to iTunes." I connect to iTunes and it doesn't do anything last night i kept it there for a while and it turned on so I tried that all night and nothing. I can restore it but i never back up my phone

My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

Phone keeps shutting off in middle of call

I phone 4s keeps shutting off in middle of call, sometimes it won't even let me click on name to call #

It sounds like it could be a couple of things causing the issue, try backing up your iPhone via iTunes and restoring the software to eliminate any possible software issues. Don't put you backed up information back on to the phone untill youve had a chance to test it for a few days. If its working properly restore your information, if not book it in for repair.
For more information on repair options use http://www.apple.com/support/service/ and select your product and country.

Phone keeps shutting off after updated to ios 7

My phone just started randomly shutting off as soon as the update finished. When will it stop shutting off? why does it keep shutting off?

Try resetting your iPhone:
Reset: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

Phone keeps shutting off

Since updating my iPhone 3GS to iOS 4.3.2 it keeps randomly shutting off on me. Has anyone else had this issue and have any suggestions on how to fix it?

Since it appears that you have tried all of the regular troubleshooting for the iPhone, you may need to put the iPhone in DFU mode to try and correct things. Try this first
http://support.apple.com/kb/HT1808
If that one doesn't seem to help, you can try this one.
http://support.apple.com/kb/TS1275
See if that will get you going.
Since it appears your iPhone may be out of warranty, you can make an appointment with a Genius at the Apple store and they may offer an "out of warranty" replacement for a fee of $199 + tax. Since you don't have a working phone right now, you may consider a non-iPhone replacement if you are in a position to upgrade when the new phones are expected in the June/July timeframe. Up to you.
Message was edited by: ChrisJ4203

IOS 8.2 update disabled messages & phone keeps shutting off

I have an iPhone 5S. Capacity is 12.5 GB with 1.4 available.
I just updated today with the 8.2 ios. My phone has automatically shut itself off too many times to count. Literally it has shut itself off 4 times since I started writing this....Additionally, FaceTime will not allow me to sign in or connect and finally, Messages will not show any activity. I tried to toggle the switch and it will not stay open. I have tried to reboot, sign (unsuccessfully) into iCloud and voluntarily shut off the phone for a reboot. My messages show up on my macbook but not the phone. Any help would be appreciated before I smash thing thing into the cement!
Thanks!

same prob here！

Phone keeps shutting off during Restore

i cant restore my iphone.Its turns off during the beggining off the restore in when the phone turns on or something.Either that when the screen of the "connect phone to itunes" part goes away the phones just turns off(screen cuts black) the phone isnt dead either just off the charger is doesnt turn on,when the charger is on it the phone battery is at 100%.Someone please help

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Did software update on iphone 4s and phone keeps shutting off and turning back on

Anybody else having a problem with their iPhones after latest software update?

Try resetting the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

Just got 4s replaced. Now the sound keeps shutting off on this one.

Just had my 4s replaced by Apple. The sound on this 'new' phone keeps shutting off. I can't turn it up or down yet settings show the sound is on. I've rebooted several times and still nothing.

Restore the phone as new. If this doesn't solve the problem, bring the phone back. Replacement phones have a 90 day warranty, or the duration of the original phone's warranty, whichever is longer.

My 4S phone internet-facetime keeps shutting off- wifi is working fine on computers

My 4S phone internet-facetime keeps shutting off- wifi is working fine on computers. I have turned off the phone a few times. It works for a few secs, cuts out and now it doesn't work at all. I reset the wifi and facetime and it still the same. What else is there to do?

Are you running Yosemite? 10.10.X?
If so this is a current issue in Yosemite:
http://www.reddit.com/r/apple/comments/2jwah7/psa_yosemite_wifi_issues_list_of_p ossible_fixes/
http://www.macrumors.com/2014/10/30/yosemite-wi-fi-connection-issues/
http://www.macrumors.com/2014/11/18/wi-fi-issues-even-after-os-x-yosemite-10-10- 1/

My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it. :(

My MBA keeps shutting off every 5 minutes. what is happening? I can't do any work done because of it.

Same problem for me, it happened after 3 weeks.
I had to call Apple, althrough they couldn't solve the problem by phone.
Genius bar were full so they sent me to a local store.
Looks like it has something to do with the graphic card. It occured when I plugged my macbook to my iMac for screen the 1st time
11 days later I'm still waiting to get my macbook back. Hope you can get it faster!
Very disapointed with the support quality and product quality.

HT1766 Why can't I restore from my icloud after my phone kept shutting off due to panic lists?

Why can't I restore from my iclould after my phone kept shutting off due to panic lists?

Oh, that. Yeah, I've done it when I got the printer. Thanks. But the ePrint is not the same as the Wireless printing. Firstly, I have to go through the hassle of sending an email and secondly, when I email the document to the printer, it takes 2 pages to print it out, whereas the Wireless only takes 1 page. So it's not only about saving the time, but also the paper and the colour.
This is driving me crazy. I am pretty sure that all the features've been set properly. The printer is connected to the same internet (Magnet****) as my i-phone and the computer. (Just with a little difference - the computer is connected to the internet router by a wire, the printer is connected wirelessly.) Both the lights on the front of the printer (Wireless, ePrint) are on continuously. The printer accepts all the printing jobs from my computer as well as all the ePrint jobs. Only my i-phone keeps telling me that there've been No AirPrint Printers Found. Even though it has worked. I really can't think of anything to fix it. Can you? Please?
Thank you, Georgina.

Iphone keeps shutting off by itself...need help please!!!

Just got new 3GS as my previous one broke....had the new one for about 2days and now it keeps shutting off when ever it wants...and the big apple just appears on the screen!! When i reset the phone it will load up for about 1minute then shut off again then the big apple appears again...Need help please!!!!

i tried to reset it while connected with the USB stick into laptop.....now after it went through the whole restore process it says that the SIM is not valid for the phone!!! please need help!!

Nokia Asha 306 just keeps shutting off.

My Nokia Asha 306 just keeps shutting off what is the cause of this ?
Moderator's note: The post was edited. A better subject was provided.

And try to take off memory card then turn of the phone and take the batery off for 5 mintes then put it and start the phone tell if it worked with u?!
Moderator's note: The subject was amended.

My phone keeps shutting off

Similar Messages

Maybe you are looking for