My phone keeps telling me to plug into itunes
so i plug it into itunes and it recognizes an iphone is plugged but it just says "iPhone" and my only option is to eject it. ive turned off the phone and held the home button then plugged it in so that it would restore. it restores but then a message pops up saying the phone is going to restart and to leave it plugged in. i leave it plugged in but then it just says to connect to itunes again! and its already connected ! i have no idea what to do and ive looked everywhere on the internet for answer. the problem started a few days ago when my screen wasnt working so i tried to restore it via itunes then this whole problem with it wanting me to plug it into itunes occured. also it is the first generation iphone, do you think its just time for a new phone?
It sounds like it's having trouble loading the software onto the iPhone and getting corrupted in the process. If it's a first gen iPhone it definitely is time for a new one.
You could try your luck by bringing it into an Apple Store and seeing if they have any luck restoring it, however you've done lots of troubleshooting already so it's likely they won't have much better luck.
Similar Messages
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HT4623 y does my ipod keep telling me to plug into itunes
y does my ipod keep telling me to plug into itunes
Because the iPod encountered an error
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??
Try placing the device in DFU mode (google it).
If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement. -
I can't turn my Ipad 2 on, It got the new update yesterday and has not turned on since. Please help
Have you tried restarting, resettng, and restoring as explained in the TS3281 article you attached?
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
My iPad keeps telling my to sign into iTunes.
My iPad keeps telling my to sign into iTunes to update apps even though I am signed in. I can download new apps but not update apps or get my purchased apps if I download a new app I can see it on my iPhone in purchased. How do I get my iPad to show my purchased apps and update apps?
If you can't update or restore your iOS device - Apple Support
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I tried to download IOS 7.0.3 to my iphone 4 and a screen popped up that shows a cord with an arrow to itunes. i connected it to itunes and a little screen popped up with my phone on it. The only option on their for me to click was cancel or reset. I decided to reset it and when it said it was finished a screen popped up on my computer that said that something was preventing the download from happening. I did this 3 times. Nothing has worked.I unplugged it and held the lock and home button together and an apple came up, so i did it again and it told me to plug into itunes again. Its been like this since yesterday so please help me.
it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.
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I just purchased an additional ipod. When I turn it on it tells me I have to plug into i tunes. I can't get any other screen to display on the device. I have plugged it into my computer and tried to sync but the sync button is not highlighted as a selection. I can't figure out what to do.
It's telling you to plug into a computer loaded with iTunes! You must highlight the iPod on the left side to make the Sync button available. This is because multiple devices can be simultaneously synced (wirelessly) from the same iTunes and you must decide which device you're syncing.
Also, Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My apple TV keeps telling me to go to itunes to change the resolutions for quicker download---how do I do this after I have gone into itunes---where to next?
It will say restoring apple tv but the progress bar will not move at all. I have left it running for six hours with no change. I get a 1602 error device not found after I unplug it to start over. My iTunes recognizes the device and tries to update it, but the same thing happens again.
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My phone keeps telling me to plug itunes in
i cannot make my phone turn on...it will turn off then tells me to plug in itunes?
Put it in recovery mode (it may be already) and restore it. See http://support.apple.com/kb/ht1808.
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Phone is asking me to plug into iTunes when I power up
Here is the problem....I unfortunately did not back up all my contacts and they are not saved on my sim card. When i was using my phone it turned off on me and I tried to power back on and instead of the phone turning back on like usual it put a symbol on the screen showing me I needed to plug my phone into iTunes so I did and it told that it had to do a restore and it will erase all my data, but before I went ahead with it I some how got it to turn on and work for a while but stupid me didn't back up my info. Now after using for about 4 hours it happened again so at this point I can not get it to work I have to do a restore. So I go ahead with it and it gets to the point where it says waiting for Iphone and never does anything else after that I left it on for 10 hours to see if it worked and did anything, NOTHING I can not figure out what to do? So at this point its trying to do something but then gets to the point where it needs the Iphone to talk back to the computer and never does anything......has anyone else had this problem and what do I do? I haven't had a phone for 3 days now HELPPP PLEASEEEEE
I have the exact same problem.
<edited by moderator>
I have made a thread for my problem here: http://discussions.apple.com/thread.jspa?threadID=1340941&tstart=0 (@mods sorry, feel free to lock it)
1.1.1 version, tried mac or win computer, different USB cables but no success. Latest (7.5 I think) itunes. -
I tried to updated my phone to iOS 7.1.1 and it wouldn't load. It just kept saying "Verifying Update" and wouldnt load. It was on the charger and then it just shut off and now it's telling me to connect to itunes. I tried shutting it off and restarting it but it just keeps showing up. I dont know what to do. And when I connected to itunes, it says i have to restore my phone and that my phone is in restore mode.
Your phone is in recovery mode and must be restored using iTunes.
Any data that you did not back up has been lost.
~Lyssa -
i tells me my phone is in recovery mode. if i restore it ill lose all my pictures, my music, everything. is there something elese oi can do?
it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.
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My iphone charges when I plug it into my computer, but itunes doesn't recognize that any device is attached (I have the latest version; a pc, not a mac; it's a Verizon iphone). Also, the phone's info button (which should tell me the serial number) says "MEID: Unknown". Apple support won't help me without the serial number...
Ideally, I would like a button combination to restore the phone to factory settings, so that I can activate it. Or at least figure out the serial number so I can get tech support.Serial # is below the model# on the BOX !!
looks like you bought a Craked Iphone and Not a NEW one from Apple direct or the carrier. -
please help me im in college and freaking out!
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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