My phone keeps turning off without being dead

Hi, i'm having trouble with my phone. It's keeps turning off on me out of no where and it shoes me to connect it to the charger. i'm not sure why ittells me to connect it to the charger when it;s not even dead, or even less than a 20% charge.

If you're using any accessories with the iPhone, like a case with a battery, try testing without it.
If that doesn't do it, try restoring the iPhone.

Similar Messages

  • HT201210 my i phone keeps turning off and turning back on cant play games because it turns off in the middle

    my i phone keeps turning off and turning back on cant play games because it turns off in the middle

    Which jailbreak are you using?

  • ARRGGGG Gingerbread update - Phone keeps turning off!!!

    All was well until I updated to Gingerbread. Now my phone either turns itself off and restarts or goes into a black sceen which can only be recovered by removing the battery or while in the middle of a conversation I will get the Verizon startup jingle playing in my ear ....I never lose the call but I can no longer hear the other person though they can hear me saying "Hello? Hello? Hello?".....Grrrrr Verizon/Samsung
    And I'm almost positive that Verizon's solution will be to reset the phone to the factory settings, which quite honestly is a pain and instead up feeling like you have upgraded, you feel that you've taken a step backwards....losing information and having to reinstall your apps.....Grrrrrrrrrrrrrrrrrrrrrr I love being a beta tester!!!!

    Thanks everyone for your feedback after the Gingerbread update. Since there are several people having this same issue, I would like to submit feedback to our product team for this issue. Can you please send me a PM with your MEID, software & baseband version, and how often this happens? Those can be found in Settings>About phone. I only need a few examples, so just the people that have already posted in the forum please PM me. Once we have a product issue submitted, our product team will work with Samsung to duplicate then resolve this issue. 
    Thank you, 

  • My phone keeps turning off

    I will be using my phone and all of a sudden, it shuts off, and tries to restart.  I usually have to take the battery out for 5 min. to get it to stop restarting.  Any suggestions?

    This started happening to my phone a week after getting it - took it into the VZW store and it did it over and over again for the rep. The problem continued after they wiped the phone clean. A new one is on its way now and they agree that it is a hardware, and not a software problem. My advice is to get to a store within the 30 day window for a new replacement, not a "reconditioned" phone.

  • My iPhone 4S won't stay turned off without being plugged into a charger . I reset it and nothing .. Help

    Please help !!

    Clean the iPhone charging port with a clean dry toothbrush. See if better. If still problem and if there is Warranty or AppleCare make Genius reservation or set up service and take to Apple. If no coverage, clean again with toothbrush and small amount of Isopropyl Alcohol. If still problem, next step would be to replace the iPhone charging port with attached flex cable. Apple would handle this with Replacement iPhone 4S for $199.

  • I phone 4 keeps turning off every  5 min.

    I got an i phone 4 for xmas.
    The phone keeps turning off every 5 min and I have 2 press ON everytime.
    Not really convenient while U r writing an email.
    Why is that?

    Could be a software issue. Have you restored it through itunes?

  • How do I fix my iPhone 4 that's keeps turning off and on

    My phone keeps turning off and on. It will show the boot logo and it will dim like its going to the lock screen, but then it will show the loading wheel when turning off. Then the process repeats. I trued restoring but in recovery mode its gets error 21 at the step of getting iPhone ready to restore. Then I tried to do it in DFU mode and it gets stuck in waiting for IPhone. I have tried changing cables that hasn't really worked and I tried updating everything. Please help!!!!!!

    Sounds like you have a hardware problem. Take it to an Apple Store for evaluation.

  • Iphone3g 8gb keeps turning off on standby ????

    my phone keeps turning off on stanby have to hold the on button and home button to get it to switch back on has a full charge does it about 5 times a day
    any ideas ? but can be fine for a few hours and other times constantly switching off every time a restart it

    I too have the same problem.
    Reset and re sync does not cure the problem. I think that it must be down to an Apple software update.
    I do hope the people at Apple take time to read the posts on the message board and pass the issues raised to the the appropriate team.
    It would also be helpful to have acknowledgements posted on the various postings to that effect as then we wont have to keep repeating the same issue!!!!!!!!!!!

  • Why cant i restore my iphone and why does it keep turning off and on by itself

    hello all
    i just would like to know why my phone keeps turning off and on by itself
    and why i cant i restore it on itunes
    many thanks
    al

    What worked for me, is going to the camera app, switch to video, turn on flash, and record.  Let the phone record for about 10 minutes.  (your phone will probably keep reseting itself) but that is okay, let it reset, and go back the the camera app and repeat.  what you are supposed to do is let the phone sit there and wait for the back to feel sort of hot. stop recording at about 8 minutes and plug your phone into itunes, it should be charging, and once you do so you can then set your phone into DFU mode.  This might not help you, or it will.  I just fixed my iphone today, that had the same problem as you.  so keep trying and it will come back to normal again!  Cheers!

  • I was on the phone last night and my phone randomly turned off.  It will not come back on even when I have tried to hold the home button and the power button together while being plugged into the computer.  What do I do?

    I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?

    Plug it into power for at least 15 minutes.  If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • HT201401 Why does my iPhone 3G keep turning off by itself even when it's not dead?

    My dad had his iPhone 3G and gave it to me when he had an upgrade. He never had the issue of it turning off by itself, but when he gave it to me, all of a sudden it decided to turn off by itself even when it was on like 80% still.
    I took it in to the Apple Store near me and they said that I had too much "stuff" on it, mostly music.
    So, I completely redid my phone. I reset it completely so that it looked like a completely new iPhone. And then downloaded only 12 apps and 195 songs. And, only about 50 pictures. (This is an 8 gig by the way)
    Right now, there's less than 4 gigs on there so far meaning I still have more than half of my phone to fill. They guy at the store said it needs 2 gigs to run.
    SO, it should have started working since theres way less stuff on there now, and more than enough space to run. Why does it keep turning off still though?
    It's so annoying and inconvenient. If anyone could help it would be SO appreciated.
    THANKS!!

    Basics from the manual are restart, reset, restore from backup, restore as a new device.  Go through each step in succession until your issue is resolved.

  • Can anyone help me keep wifi off on my S5?  Since the last update my wifi keeps turning on without input from me.  I have unlimited data and don't use the wifi much to extend the battery but this is killing it now.

    Can anyone help me keep wifi off on my S5?  Since the last update my wifi keeps turning on without input from me.  I have unlimited data and don't use the wifi much to extend the battery but this is killing it now.

    Help is here to resolve this issue with your wifi connection 88DaveS. Lets try disabling your "Smart Network Switch". Select Settings> Wifi. The 'smart network switch' is in the advanced settings. Locate the Menu icon in the upper right hand corner > Tap Menu > Tap Advanced > Locate and ensure the check box is Unchecked next to Smart network switch. Let us know if this helps.
    KinquanaH_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • My phone keeps turning on and off..

    I have tried connecting it to itunes and it reconizes the phone but still continues to turn off and on every 2 or 3 seconds... anyone have this happen to them?

    Have you tried restoring your device with iTunes? Before restoring,make sure to backup everything on your device.
    If you do not know how to restore an iPhone, read this:
    http://support.apple.com/kb/ht1414
    After you restore, if the problem persists, and your phone keeps turning itself off, that means that there is a problem with your iphones logic board or battery. If thats the case, take your phone to an apple store and have them take a look. Hope I helped. Cheers

  • HT1766 Hi my phone keeps turning on and off

    Hi, my phone keeps turning on and off and won't charge

    Hello Guerlyne18,
    If your iPhone is sporadically shutting off and having issues charging I would suggest following the steps in the following article, including restoring and setting up as new.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    If necessary, you may need to contact Apple support is the issues continues after restore.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out,
    -Joe

  • HT201210 My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

    My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

    See this article how to go about restoring your device from recovery mode:
    http://support.apple.com/kb/HT1808
    Good luck!

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