My phone lost connection... it says SEARCHING... i delet all info to see if it work and now i cant seem to take the searching away or configurated... PLEASE HELP...!
i need some help pleaseeeeee, i think i ruin my phone....
im from panama, my phone i got it in usa, when it goy here (to panama) i had to buy a regular sim card from the phone company, it was working perfectly fine, but then a few days ago the signal got lost and it says SEARCHING... i though it was the sim card that wasnt working so i got a new one yesterday and still did not work, so i thought that if i erease everything and start the configuration all over it was going to make it work, but now is worse cause the phone doesnt let me do the configuration it says in the screen that the phone cant be configurated cause the server is not available.... so now i dont know what to do and the worse part is that the SEARCHING... is still on...please please tell me what do i need to do in oprder for me to fix this...
(sorry for my writing, i am a latin girl)
thanks
Aura Reyes
Hello AuraReyes,
It sounds like your phone is having trouble connecting to your cellular providers network. Take a look at this article I found for you named:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Symptoms
iPhone may display one of the following symptoms in the status bar:
Displays No Service or Searching in an area of good coverage
Does not regain service when returning to an area of coverage
Resolution
If you encounter any of the above symptoms on your iPhone, try these steps to attempt to resolve the issue. Test after each step.
Try turning iPhone off and then on again.
Remove the SIM card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Check for a carrier settings update. Tap Settings > General > About while connected to a Wi-Fi network. If an update is available, a prompt should appear soon. If Wi-Fi is not available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Restore the iPhone.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause this issue.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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