My phone number is greyed out for FaceTime

@ setting>FaceTime "you can be reached by FaceTime at" some reason my phone number is greyed out but my doubter's phone number  and my email address <which I can't remove> can be selected. So When people try to face time with my doubter my phone ring and when I try to FaceTime with some one showed my doubter's number. How come my actually number is greyed out?

Still Problem... I delete my account ID from My daughter's phone and used her iCloud email account and both of us still have same massage "waiting for activation for Message and face Time setting. Still I can see my daughter's phone number in my phone "you can be reached by face time at" and I can able to check it as well as my e-mail address but my phone number is greyed out... Ok just want to verified I can't able to face time using my phone number anymore? I don't have any option to delete my daughter's number or my e-mail address only I can add e-mail's.... I tried trouble shootings step by step but still stack in same way...` any suggestion ?

Similar Messages

  • All of a sudden this morning my iphone will not send imessages from my phone number but only from my email address. When I go to the settings for my imessages to choose where they are coming from my phone number is greyed out....Is there a way to fix this

    All of a sudden this morning my iphone will not send imessages from my phone....

    Hi Chas869,
    Hmm, that is strange that your phone number is greyed out. There are a few things that we can try. First would be to turn iMessages off, then back on. See if you are able to select your phone number. Then if that doesn't work, turn iMessages back off, then reset the network settings....settings>general>reset>reset network settings, this will reboot the phone. Don't worry, it won't delete anything from the phone, it simulates a battery pull. Once the device comes back on, then turn iMessages back on. Keep us posted if that works!
    ErinW_VZW
    Follow us on Twitter @VZWSupport

  • Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

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    Where is the phone number on the iPod?
    If you have an iPhone with iOS and use the same ID for Messages and FaceTime as on the iPod the iPhone's phone number will be listed for Messages and FaceTime on the iPod.
    If you changed phone numbers on the iPhone, sign out of Messages and FaceTime and then sing back in. Then do the same a little while later on the iPod.
    For some info see:
    iOS: About Messages

  • IMessage not selecting my phone number, its "greyed" out.

    I have an iPhone 4S and it was on a monthly 02 contract but I have not terminated my contract with O2.  I had my iPhone unlocked so I could use it on any network.  I now have a Vodafone sim card in the phone and am on PAYG.  However my iMessage is not working properly.  When I try to active my iMessage my phone number is "greyed" out so I cannot send messages via my mobile number ...so can only send text messages.  I did use the Vodafone sim card in my iPhone whilst my number was being ported across so it did have a temporary number.  However, now my original number has been ported across I can no longer select it under iMessage as it is "greyed" out. 
    How do I resolve this?

    Still Problem... I delete my account ID from My daughter's phone and used her iCloud email account and both of us still have same massage "waiting for activation for Message and face Time setting. Still I can see my daughter's phone number in my phone "you can be reached by face time at" and I can able to check it as well as my e-mail address but my phone number is greyed out... Ok just want to verified I can't able to face time using my phone number anymore? I don't have any option to delete my daughter's number or my e-mail address only I can add e-mail's.... I tried trouble shootings step by step but still stack in same way...` any suggestion ?

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    Hi,
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    The option in the message settings has my phone number greyed out and my apple ID has my phone number stored. I am not sure why this is happening and would really appreciate the help.
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    Hi Myf!
    I have an article for you here that can help provide you with troubleshooting steps for this issue:
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    http://support.apple.com/kb/HT5538
    Thanks for coming to the Apple Support Communities!
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  • Send and Receive iMessages: Phone number is greyed out

    I just updated to IOS8...then iTunes informed me i had to restore my phone, so I did and now my phone will only send/receive texts to my email or iCloud account. It won't work to choose my phone number, it is greyed out.
    Please help!!

    Hi there brosterl,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    Phone number missing on iPad or iPod touch
    If your phone number isn't listed on an iPod touch or iPad, follow these steps:
    Update to the latest version of iOS.
    Verify that you're using the same Apple ID that you're using on your iPhone.
    On your iPad or iPod touch, sign out of your Apple ID in the following locations:
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    Sign in to your Apple ID with FaceTime and iMessage.
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    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
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    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your iPhone.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
    Sign in to your Apple ID on your other iOS devices.
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  • Cant stop imessage sending from email phone no is greyed out in message/settings/send

    Hi,
    I message is sending messages from my email address. I have tried going in to settings/messages/send and receive which is currently defaulted to my email but my phone number is greyed out and cannot be selected.
    How do I sort this?

    Hello LouLouN,
    Thanks for using the Apple Support Communities. It sounds like you are not able to configure your iMessage settings to include your phone number, due to it being greyed out. This issue can usually be resolved by simply turning iMessage off, restarting your iPhone, and then turning iMessage back on. 
    For additional information, check out the following articles:
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT204065
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201559
    Cheers,
    Matt M.

  • TS4268 In iMessage I'm trying to use my phone number but my phone number is greyest out and won't let me use it. What do I do?

    In iMessage I'm trying to use my phone number but my phone number is greyed out and won't let me use it. What do I do?

    In iMessage I'm trying to use my phone number but my phone number is greyed out and won't let me use it. What do I do?

  • I have an iPhone 5 and updated it to iOS7 but now I can't use iMessage or FaceTime as it says "waiting for activation" and won't let me use my phone number to do iMessage or FaceTime either

    I have an iPhone 5 and updated it to iOS7 last night but now I can't use iMessage or FaceTime as it says "waiting for activation" As well as that, it won't let me use my phone number to do iMessage or FaceTime it will only let me use my apple ID which I don't want to do.

    Thank you for replying.    Yes I deleted the old email address..   

  • TS3367 How do I change the phone number in the veification of FaceTime for iPhone 4s?

    How do I change the phone number in the veification of FaceTime for iPhone 4s?

    troubleshooting facetime  http://support.apple.com/kb/TS3367

  • How do I add a phone number to my ipad for messages?

    I am trying to  change the phone # on messages on my ipad, it is currently set at my old cell #, wondering how to change this.  I can only add new emails not phone#'s.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
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    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
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    Fix Can’t Sign Into FaceTime or iMessage iOS 7
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    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
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    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • IMessage won't work and my phone number is grey and unalterable

    I am trying to use iMessage and my iPod touch receives iMessages but my iPhone wont. When I try to reset it my phone number is grey and unalterable. I have taken my email address off, switched off and on and toggled the on/off button. Nothing helps, can you?

    I have the same problem. After upgrading my iphone4 to ios 6.0.1 which is so called fix the bugs, i cannot activate imessage and facetime via my phone number, it is grey and inactive, not choosable. I can only use my apple id which is unreasonable, someone who wants to facetime with me has to use my mail address and cannot dial my number directly. I have been using this iphone4 for 1.5 years, and no problem till yesterday i upgraded to ios 6.0.1 from 6.0. Is this how Apple fixes bugs? Now find a solution for me Apple technicians. You make me upgrade, then i cannot use previous features. If your upgrade has problem, then dont publish it. Dont ask me to restore my iphone via itunes, i dont want to spend half a day to try to compensate Apple's fault. I am waiting for your solution.

  • TS4268 cant link my phone number on new ipad for messages

    Hi, I have just purchased a new ipad mini and set up, as per instructions, however on the first set up i chose "set up as new" rather than back up from my iphone 4/itunes..... the reason for this is that my harddrive on my pc crashed at xmas and have lost everything for the time being, including itunes etc....
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    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
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    Fix Can’t Sign Into FaceTime or iMessage iOS 7
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    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I cannot link my phone number to my iPad for iMessage

    After I updated to the latest iOS, my phone number is no longer linked to my iPad for iMessage.

    Hello, Kris2588. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that will help you link your phone number to iMessage. 
    Phone number missing on iPad or iPod touch
    If your phone number isn't listed on an iPod touch or iPad, follow these steps:
    Update to the latest version of iOS.
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    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID with FaceTime and iMessage.
    If your phone number still isn't listed, follow these steps:
    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
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    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your iPhone.
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    Sign in to your Apple ID on your other iOS devices.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Cheers,
    Jason H. 

  • Can I use my phone number on an iPad for texting

    I want to be able to use my phone number for iMessages but it won't let me

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

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