My phone reset to factory settings and isn't updating to ios 7 is that normal?

The biggest problem is that it unplugged while trying to update so I don't know if that is the problem or the server problem. Is it supposed to reset to factory settings also when updating to ios 7?
thanks ahead of time

Here are the official instructions for creating the recovery media.
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03481733&cc=us&dlc=en&lc=en

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