My phone's proximity sensor is always turned on.

When I turn on the screen, the proximity sensor is turned on as well. I definitely turned off the siri and there's no app to activate the sensor. I read some question like this and they said reset its settings, but it doesn't work. What should I so? I think it drains my battery life.

You didn't read my problem. Calling is working. If you wanna see ur proximity sensor is on or not, turn off your room's light and make dark. And you can see. I don't have any problem with calling someone and it works well. But this proximity sensor is always working even though I don't call anyone. Do you have any solution? If not, don't reply it

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Phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on

hi,
phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on.
I purchaged it before one month onl. So i wont understand how it comes. Please help me. I am waiting for you reply.

"Your face is so ugly, it broke your phone!" Ha ha. Get it? How I was joking there? About your iPhone not working correctly after... <sigh>
But seriously, you said the situation only happens when you have been on a long call, so maybe the iPhone is just autolockng?

Disabling the Proximity Sensor

I frequently use skype on my android to do video calls, and sometimes I want to tab out of the call to look something up in my browser. Unfortunately, when I tab out of the video call, skype seems to register the call as an audio call and switches on my proximity sensor. This is annoying, as my fingers trying to manipulate the screen will instantly turn off my phone's screen while I am trying to use it, and then I have to swipe to unlock the screen once I take my finger away from the sensor.
I am wondering if there is a way to disable the proximity sensor for skype. Turning off the phone's proximity sensor in the call menu does not disable the proximity sensor in skype, I have tried this solution. I use an unrooted Galaxy S4, if that is at all relevent.
Thanks in advance for any suggestions. Even if you do not know for sure, any ideas anyone can toss out may help me in figuring it out myself.
-Andrew

I've seen the Krusell case for the 5800 and although it has 2 holes cut out at the top, they are for the camera and light sensor. not the proximity sensor which is still covered up. Another case i've seen (PDAir has one long hole cut out going from the light sensor to the camera. this ones seems to work ok as the proximity sensor is not covered. an easy fix is to cut the strip of leather out dividing the camera and light sensor. Depends whether you're willing to cut up a £20 case.
Message Edited by foxmeister on 27-Mar-2009 03:27 PM
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

HT201210 Is there a fix for Proximity sensor being messed up after upgrading to latest iOS 6.1.3?

After upgrading to 6.1.3 the Proximity Sensor will not turn my phone's screen black so that other "buttons" are not pressed by my ear of by my face accidentally.
It worked just fine before the update.
And if there isn't a fix is it possible for me to downgrade to iOS 6.0, or 6.0.1 or .6.1?
I have a 16GB 3GS, iOS version 6.1.3 (10B329), ATT, Model = MC135LL/A, Modem Firmware = 05.16.08
Thank you in advance,

I have taken it out of the case - I figured it would obstruct the sensor (also have no screen protector).
Only thing I haven't tried from the Basic troubleshooting steps you mentioned was to "restore as new".
That I did try it tonight (succesffully restored), BUT my problem still exists.
You mentioned to go in the MAC store > Would they replace it (for free) if they reach the conclusion it's some sort of manufacturer faulty wiring even if it's a 3Gs (as an old model)?
Would they still if phone had water damage (this I'm just curious - the phone didn't)?

Proximity sensor stopped working after update

I updated to the new ios 7.1 and now my proximity sensor doesn't turn my screen off! So annoying while on the phone. Help!?

Remove any screen protectors or case on the device, does the problem continue?
If no screen protector/case or that does not resolve the issue, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Can't hear calls/ people can't hear me!! Proximity sensor NOT WORKING!

Ok so my iphone was fine last time I made a call on it which was last night. I have an incoming call and I can't hear the person and they cant hear me, but when I switch to the speaker phone it works! In addition, I noticed that since the proximity sensor does NOT turn the screen off when I had the phone to my head... Went to the apple store and scheduled an appointment for wednesday, but I guess i'm stuck until then.

I had this problem a while ago, and people could hear me but I could not hear them. The problem turned out to be with the headphone jack; the phone thought that my headphones were still plugged-in. Oddly enough, the only way they started working again was from being held in my hand while I was running to answer my land-line phone. I guess the jarring movement released the jack. This has only happened once more.
I am careful now to pause my music before unplugging the headphones. (No idea if that helps or not)

The proximity sensor on the HTC M8 (windows) is not working, any ideas??

I just got a HTC M8 (windows) and I noticed that the proximity sensor is not turning off the screen while making calls. As a matter of fact, I can cover it and the screen will not go off. Any ideas??

Either it's defective or by-design. Reach out to HTC, HTC Support Center-Chat

Proximity sensor not working fine on io5 running on iphone 4 black...fine before update...urgent help ??

I recntly updated my iphone 4 to io5...and found that proximity sensor are not working fine... 2 out of 5 times it work...really annoyed with problem..look like a problem in 4.1 os...need urgent help...thanx in advance...and ya proximty sensor was fine before update

I got a new 4s and gave my wife my old 4 after upgrading it to ios5. Now her phone has proximity sensor issues big time on a phone that never did before the update. It hangs up am
nd makes another call while talking to someone. When I'm on the phone with her I can here buttons beeping and then it disconnects. It's making her hate the iphone and wanting to get an Android. Ack! We gotta stop her.

Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

Same issue already several weeks.
And we are not alone:
http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
I already contacted BB Help at Twitter. Answer:
Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
I did replay:
You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
This my replay was 22 of march. No more answer from BB.
I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
What I already done:
For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
This
For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
Doesn't help
And this:
For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
No result.
After install all of them phone wants to update to 10.2.1.2102 by air.
BBVE in all versions sais: Can not obtain data from sensors.
Dear BB support, please, can you explain, how to resolve this issue?

[BUG] iOS 6 - BATTERY DRAIN : SIRI Raise to Speak/Proximity Sensor Always On/Flashing When Screen Active

Bug: Raise to Speak sensor for Siri remains on whenever the screen is active - regardless of Siri Raise to Speak Setting (enabled or disabled).
After updating to iOS 6 (via iTunes - not OTA), I noticed that my battery was taking quite a bit of a hit. Granted I was checking out the new features but aside from a very short call, nothing major in the way of activity.
I had also noticed that Siri sounded quite a bit different with iOS 6 (10A403) than with 5.1.1 (9B206). Not only did the Siri Voice change but also the responses vary between the two iOS versions.
Example: What is the weather like in Alaska?
iOS 5.1.1 response:
Here's the forecast for Juneau, Alaska through Monday
iOS 6.0 response:
Here's the weather for Juneau, AK through Monday (note: Siri does not say "Alaska", instead Siri says 'A-Kay'
With iOS 6, Siri sounds more robotic. After looking at speech rate settings and comparing between the two versions, I could find nothing different. I decided to post a video and this is where the Siri bug became interesting and tied into the battery drain with iOS 6.
Remember with 5.0.1 we saw a hit on battery drain and one of the fixes was a fix to the proximity sensor (http://hottipscentral.com/could-siri-be-hurting-iphone-4s-battery-this-little-li ght-might-mean-something/). Well, it appears this bug is back in iOS 6. When I went to do the video, I noticed that my 4s had a flashing light near the earpiece. It remained on continuously. The only time it would stop flashing was when the phone was locked and the screen inactive. As soon as I hit the lock button to bring the phone out of lock, the sensor would begin to flash again.
Give it a shot, hold up your iPhone to a webcam and see if your result is the same.
Submitting this to Apple via the feedback form. Please do the same if you are seeing the same behavior.
http://www.apple.com/feedback/iphone.html

I dont believe so Amy. Phone has not sustained any damaging drops nor any liquid spills. Was not an issue before but I figured I'd post as I believe this is a definite bug. I neglected to mention that I have my wife's 4s (5.0.1 build) which I am using as a comparison.
Based on the issues folks are reporting with the ambient light sensor, its either the proximity or the ambient light sensor causing the drain. I've turned auto brightness AND raise to speak both off and the sensor continues to flash as I described in my opening post.
If others can confirm, this will definitely need to be looked at by Apple and fixed.
I just found this - same behavior (posted 7/24/2012 on another forum - source link below).
Hi folks, remember the proximity sensor (always on bug) I reported here in iOS 6 Beta 1 bugs/feedback thread? It continues to happen in beta 3, I reported to Apple and the answer I got from them is that it behaves how it's intended to do
Thing is, when you turn Raise To Speak feature off, and use your webcam (no IR filter) to verify if it turned infrared proximity sensor off, results that it didn't. Since iOS 5 this bug has been present, power cycling, or doing a soft reset solves this issue but this solution does not apply in iOS 6. Don't have an idea on how hard it is on battery draining, but it makes no sense that this sensor stays on forever even when you turn this feature off. Unless it has to do with constantly display brightness adjust feature that we have noticed came with iOS 6 version. Doing some test of this feature (some of you commented about a brightness bug in earlier posts) I noticed that ambient light variations make that display brightness adjust accordingly to brighter or darker ambiences. Previous to iOS 6, the sensor samples the ambient light, and adjusts the brightness; it does this only once--each time you unlock the phone after waking it. Now in iOS 6 you can easily watch how brightness slider adjusts itself when display senses light variations. If you open Passbook app it raises brightness to full (it is supposed to act this way for easy reading of barcodes) but getting out of Passbook app makes that brightness readjusts itself responding to actual ambient light intensity (this adjusting task occurs slowly until brightness slider stops to right level).
I've checked and ambient light sensor and proximity sensor are separate and work differently but if Apple says that an always on proximity sensor in this iOS version is behaving how it is intended to do; all that I could think of is that it has to do with ambient light "sensing"??
Source: http://forums.imore.com/1894808-post55.html

Phone made sound when I covered the proximity sensor

Earlier today, I was looking some videos up on youtube (on my iphone of course) and upon finishing, I quit out and locked my phone.. when I put it into my pocket I heard this sound that resembled a helicopter in my pocket. I then took my phone out and turned it on.. confused I put it back on stand by and covered the proximity sensor with my finger and it made the sound again... Ever since that I restarted my phone and it hasn't made the sound since. Im not really sure what did that.. doesn't seem like a serious problem, but I thought I should post it anyway.

GhÖstie wrote:
appreciate it, but my old iPhone 5 and my wife's iPhone 6 does the same thing. I figured it might be a software issue.
Very weird. I've tried to make several (5, 5s, 6, 6+, different colors) do that and they won't. They only blank when I hold it up to my face. I can't make it blank with my palm, or arm, or any body part other than my head. Makes me wonder just how the proximity sensor works, because it appears to involve more than mere proximity. It works so well I never even gave it any thought.
I would ask just how you're holding it to make it blank, but I tried all sorts of ways and I can't.

Proximity sensor not working correctly...screen won't turn back on!

Alright so I'm loving my iPhone 4, but I've been having one glaring issue: the proximity sensor turns off the screen during a call(as normal) but then the screen won't turn back on until I lock, force hangup and lock again. Very frustrating because I was unable to dial a number to be transferred while in a call. Seems like the same issue is going on with other iPhone generations upgrading to iOS4 in the other forum sections, but I'd never think it to happen with a brand new 4. Could it have been my restore file from my 3GS?
Anyone else having this issue? Thanks.

finniii wrote:
If resetting the phone from Settings -> General -> Reset -> Reset All didn't do the trick, try doing a hard reset: at the same time, press and hold the home button (bottom of the phone) and power/sleep button (top of the phone) until it restarts. That seems to do the trick for almost everyone.
Will doing the hard reset lose all my settings and data, like the erase iPhone option?
Or will it just reboot it keeping all settings etc?
Many thanks.

Proximity sensor works just touching the phone

hi i have a problem with the proximity sensor , when i make a call i have to press the phone against my ear to close the screen.
Any fix for this please ? Im able to open the phone if needed.
Thank you
Danniell

The proximity sensor should activate before you touch the phone, otherwise that is not 'proximity', it is direct touch!
If you think the sensor is not deactivating the screen early enough try a genius bar appointment, they may be able to tell you if it is abnormal - it does sound less effective than my experiences with multiple iPhones.
If you have Applecare or remaining warranty there may be a replacement offer etc. You will want to backup the device before going - there is a good chance they will ask to reset the device to factory conditions. You could try that yourself if you want to help the process move faster - just test without restoring a backup, then restore the backup.

Proximity Sensor Issue - Replacement Phone Still doesn't work - Now What?!

My face continues to press keypad buttons, mute, and End. I got a replacement yesterday and am still having the problem. This is disrupting my business calls and I'm getting very annoyed by the problem.
How has Apple not considered this a known issue? There was a post about this problem that had over 180,000 views and it has somehow disappeared.
I'm not really sure what else to do except return the phone and wait till they completely address all issues.
*****

Ok-- Im hoping I can help you in some way...
I got my first iphone and knew of the proximity sensor problem because my sister was having the same issue-- i had issues right away and called the next morning (I called apple support)-- they set me up to get a new phone.... I got my new phone and synched it right away-- OF COURSE IT HAD THE SAME ISSUE.... I called apple support AGAIN and this time I got someone with common sense-- he got me to a senior advisor right away.... and this person suggested I try restoring the phone to "new" and isntead of backing it up from 3GS back up-- to do it as a "new" phone-- this made EVERY app i EVER downloaded in 2 years go back on the phone and took about 3 hours to get back to how I like it... and of course-- its still having the issue-- I am now on the phone with Apple Care AGAIN--- they are in the process of getting me in contact with an apple senior advisor---
I know that I can return it-- but id hate to return it and find out that fridays press confrence is going to address ALLLL of this and that there is a fix....
soooo as soon as I am off of here this time I will let you know what they say....

What is the extra slot at the top of the white phone? Is it the proximity sensor and just shows thru the white face?

What is the extra slot at the top of the white phone? Is it the proximity sensor and just shows thru the white face?

Perhaps I used that screen name 18 months ago before the iPhone 4 came out and just forgot it. It does show my email address in the profile. I kind a like it so I'll keeping using it. What 18 months can do for your mind.

My phone's proximity sensor is always turned on.

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