My phone said searching, advised to download update, after that shows itunes prompt only

update failed now shows itunes hookup symbol

Your phone was hacked to be used with your carrier and was NOT legitimately unlocked.  Updating your phone as re-locked it to the rightful carrier.
Only the carrier can authorize an unlock.  You cannot use that phone again unless you get the original carrier to unlock the phone.  Not all carriers do this.

Similar Messages

  • HT4759 my ipod touch locked while I was downloading update, my ipod shows itunes with a lock pointing tom itk. I can't turn it on

    my Ipod locked when it was finished installing update,
    my screen shows circle of itunes with a lock underneath
    thanks for any help

    Hello shirlbell,
    I would be be concerned too if I was not able to update my iPhone.  If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have the latest itune but i am unable to update my phone or my ipad 2 i have been in to the shop and they said i need to download a diffrent type of itunes for wifi can you please help

    I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help

    We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
    Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
    Regards.

  • While dealing with an external hardware i got a Java update4 request,but was not able to complete that update.After that when i switch on my Mac it shows reinstallation required.i was working with OSX 10.8.5,but after reinstallation now it is 10.7.5 .

    While dealing with an external hardware i got a Java update4 request,but was not able to complete that update.After that when i switch on my Mac it shows reinstallation required.i was working with OSX 10.8.5,but after reinstallation now it is 10.7.5 .And while doing search for update it shows your software is uptodate..

    Hi Hal,
    One possibility, is a strange occurence when applying the big 10.5.8 combo, most people have to Repair Permissions twice in a row, then reboot.

  • I recently downloaded a movie that included iTunes extras, however when I went to watch the movie I was unable to because of these extras. Help?

    I recently downloaded a movie that included iTunes extras, however when I went to watch the movie I was unable to because of these extras. Help?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I cant search for the download photoshop after reinstalling. Please advise

    I cant open photoshop cc after installing.
    I deleted the program and re-install again, now cant search for the download photoshop cc.
    Please advise.

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • HT1351 My phone stopped syncing once I downloaded the newest version of itunes. How do I fix it?

    I've tried manually syncing, redownloading itunes, and even cleaning out my phone. Nothing is working.

    Download and apply the lnk registry fix from www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html.
    tt2

  • Not able to download updates to Apps in iTunes

    I have about 300 Apps.  I have selectively synced a few of them with my iPhone and iPad.  I am only able to download updates for the apps which I have synced.  For apps which are not synced, I am not able to download updates via the iTunes.  For example, currently my iTunes shows as "65 updates available" in the lower right corner, but when I click on it, it says there are no downloads available.  See image below
    If I enable and sync all apps with my iPhone/iPad, then I am able to download all updates via iTunes.  Thanks for your help

    I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
    1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
    2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
    3. Reset All Settings: Settings > General > Reset > Reset All Settings
    4. Reboot iPad
    5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
    Thank you for being an iTunes store customer. Apple appreciates your business.

  • DSL disconnects while downloading updates after appstore download.

    Hi everybody,
    I have a painfully slow 768kb Internet connection at home and while I am downloading updates, the computer momentarily loses the connection with the server, forcing me to start the download again. The modem doesn't say it's disconnected, the data stream goes to zero (on my modem's monitoring utility and iStat)  and then I can click ok and then click download updates again.  If i check the update boxes one at a time, it'll pick up where it left off, but if they're all checked, they all have to start over. This started to happen after I downloaded FCPX, Motion and Compressor from the appstore (I remember it took more than 12 hours). I noticed it when I ran the Motion update. Before that It would finish my update downloads no problem. Now I'm trying to download the most recent updates for iPhoto and iTunes. The modem/router I'm using is an old 2Wire Homeportal 1000HG on the American Telephone & Telegraph (AT&T) 768k DSL plan. It does this if I am on wifi or hard wired to the modem/router unit and happens at random time intervals. 
    Does anybody else have this problem?
    Could it be Apple's server seeing how slow i'm getting data from them and kicking me off?
    Is AT&T getting mad that i'm downloading alot of data and disconnecting me?

    I work for one of the companys and would be willing to bet, that the 2wire modem is power cycling for no reason and knocking you off.  It is hard to catch, but I've seen it.

  • I have tried to download updated and then reinstall itunes and neither work

    I tried to download the new update for itunes and my PC will not successfully download

    Do the following:
    Uninstall from Windows the following five programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
    Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
    Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator.

  • Installed ios update now just showing itunes connection, why?

    after installing an ios update phone not working just showing itunes logo and connection.  I have connected to itunes but it is not recognizing my phone

    iOS: Unable to update or restore

  • HT1386 Because of limited internet on my iphone 5, i download updates to apps thru ITunes and then sync them to my iphone.  Lately, the apps download properly and the sync seems to go thru, but on my phone, they keep saying they are updating and it never

    Because I have limited internet package on my att iphone 5, I update apps on my computer thru ITunes and then sync them to my phone.  The downloads seems to go thru and then install.  But when I turn on my phone, the affected apps continue to say they are updating and it never goes away.  I do not have wifi but when I am connected, the apps don't update.  Help!!!!

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
    I hope this helps, because it was incredibly frustrating. Good luck!

  • Droid DNA GPS stopped working, no satelites locking, and phone keeps searching for new software update.

    Droid DNA running version 4.4.2
    Google maps says GPS signal lost and GPS software shows that there are no active satellites located.
    Thinking that it was a bug in the software I had the phone check for software updates and it is now stuck with the message "checking for new software for your HTC HTC6435LVW". Phone still works but the message keeps reappearing.
    I have powered the phone off, removed the sim card, reinserted the sim card and powered the phone back up but that did not help.   What next?

        Never fear, help is here Citadel_1974! I would be delighted to help out today. Have you attempted to process a full restore/reset on the device? If not, please complete and reconnect with us on the outcome. We look forward to hearing from you soon, thanks!
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • I downloaded a mp3 not from iTunes but from lottery music store and the phone played them where did they go after that cause I can't find them?

    I downloaded two songs from the lottery music store onto my iPhone 3 and played part of both of them and now I don't know where to find them? Please help me

    Swipe your Home page to the far right and do a Search of your audio book.

  • Can I download updates or music from iTunes whilst MacBook is sleeping?

    Is there a way around this. I wish to download a lot of my music from iCloud , like 40gb worth but I don't want to keep the MacBook "awake" does it download when it's sleeping?
    The same with system and app updates, it seems to stop when it goes to sleep, is there a way around this?
    Because the download is so big I will have to leave it open and turn the energy setting off so it doesn't go to the auto sleep
    Help please!

    No. The Mac must not be in sleep mode when downloading from iCloud. Same goes for app updates.
    However, you can put the display to sleep when downloading content. Just not the hard drive.

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