My phone says no service, my iCloud is logged into my device and i was reseting the whole iPhone 4 and now i cant restore it, its signed in my iCloud but still says no service??
i reset it and re signed into my account but for some reason on iTunes its saying a completely different yahoo account and password, i don't even know who the yahoo thing belongs to but i have had this phone for two to three years,. And the iCloud is signed into my account? help meee, i have no phone until this is fix, and i have important calls at any time of the day or week.. please
thank you and I'm very grateful for anyone that helps or even attempts to help...
courtney
If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot
Similar Messages
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My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
My wife and I both have the new iPhones. Is there a way to set up two separate iCloud accounts but have photo stream from both phones sync with one family mac? So, we don't want to share contacts or anything else, just photos... Thanks in advance
If you turned off Contacts wouldnt that mean that the Contacts would no longer be backed up to iCloud as well? That would make it a pain when upgrading a phone to not easily pull contacts back down.
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Please help
Hello there, JP3199.
You've mentioned a few issues in your post so I will try to offer up some recommendations for troubleshooting each. In regards to the issue of not powering on unless plugged in the following Knowledge Base article offers some practical steps to try:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
In regard to being unable to turn on Wi-Fi, if you mean that the button is grayed out, then this article should prove useful:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
Lastly, this article should help with troubleshooting cellular network connection on your iOS device:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Please help me i cant activate my phone it needs an icloud account or should i just throw away may phone? 3mths of salary was wasted now cant use the phone help.. And the one who sold me the iphone cant be contact anymore help please help.. Im going to pay the exact amount because i can afford a new one. Is there anything apple can help?
Monnete222 wrote:
Is there anything apple can help?
Sorry... No. There is no workaround for Activation lock.
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund. -
I had two iphone 4 that were a part of my verizon account. both the phones were stolen and are apparently still being used. the device id for the white 4s is 99000267591838 and the black iphone4 A100003605d73e. Is there any way apple can check with verizon with my permission and verify and at least make the devices unusable to theives?
"Is there any way apple can check with verizon with my permission and verify and at least make the devices unusable to theives?"
You can report the IMEI to Verizon. -
Can someone help me updating my ipad? is still running on version 4.3.3, i have deleted all its content I have restore to original settings and still cant update.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
My phone will not accept the carrier that i need to go with or recognize the sim and yet it is unlocked and the sim works in other iphone 3s's
i rang my original carrier they say it is unlocked the new company uses the original carrier but wont let me join
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my phone fall down and the network stopped working can't search to any coverage
It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks -
I have an iphone 5s and updated it to the new 7.1 software. A day later I go and use my phone and in the top left hand corner it says no service. i have tried restoring the pone, resetting the network settings and also a hard reset as well. It gains service for a short amount of time but then it loses service. Everyone else on my plan has service and their phones are completely normal but they never did the update... what can i do to fix this problem?
Backup and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.
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I got the following every 10 minutes. I enter my password and it say it is incorrect. I log into iCloud OK with that password.
where did you get this phone from
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I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do
Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H. -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
I changed my AppleID in System Preferences, but the old ID comes up under iCloud and I get an error box saying my "ID or password are incorrect". How do I get rid of the old ID which now doesn't work with either my old or new password??
Yes that makes sense, however have you updated it at My Apple ID before trying to change it in your system preferences > iCloud settings, you must do that first.
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i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help
This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC
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