My phone screen is broken
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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Hi,
A few weeks ago, I dropped my Nokia Lumia 520 and the screen smashed. The screen still lit up and the phone was receiving calls/texts etc, but the touch screen didn't work. I took it to be fixed locally, the screen was fixed in minutes and the phone works again. However, the screen now will not light up while I am on the phone which means I am unable to activate the keypad for touch tone calls (eg. Press 1 to top up by credit/debit card, Press 2 to top up by voucher, etc, etc.) or to activate loudspeaker, etc. When pressing the side button to activate the screen it flashes on for a split second and goes off again. Considering I took the phone elsewhere to be fixed, I know any reply will tell me I shouldn't have done so, but I can't surely be the only person who has done this...... I just want to know if it is in fact fixable?
Any advice will be greatly appreciated.
Thanks.
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