My phone screen no longer locks when I put my phone to my cheek when answering or making a call making it so I constantly press buttons like hold or mute or even end. I've hung up on my boss several times. How do I fix it!
Please help my figure out how to make it so that my phone screen will lock when I put it to my check. The auto black out stopped working not to long after I downloaded the ios7
Is the phone in a case? Try taking it out of the case. If that doesn't work, then your proximity sensor is broken. You'll need to bring your phone to Apple for evaluation.
Similar Messages
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While attempting to update my ipad2 with the 8.1.3 update, screen froze towards the end of the update. Tried to turn it off by holding power butter to do a hard reset, but it won't turn off. How do I fix this?
Have you tried a soft-reset : Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should reappear and it will hopefully reboot.
If that doesn't work : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
Hi Will555uk,
Thanks for visiting Apple Support Communities.
If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
the conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?
try to exit out of the youtube app with the multitasking feature. if this doesnt work then try to do a manual restart by holding down the home and power/sleep button all the way past the "slide to unlock" screen until the ipod will power off and the apple symbol will appear when the ipod tuens back on
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When trying to log on to my personal hotspot on my Ipone, after entering the password the system continues to ask for the password over and over again. How do I fix this?
Hi SheilaStuhr,
The troubleshooting steps detailed below can help get you connected to your iPhone's personal hostpot.
Basic troubleshooting
See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
Install the latest version of iOS.
Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
If you still see the issue, restore the iPhone.
If you're still experiencing issues, try the steps below.
Wi-Fi troubleshooting
If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try these steps:
Turn Personal Hotspot off.
Turn on Wi-Fi: Tap Settings > Wi-Fi.
Turn on Personal Hotspot.
If another device can't join your Wi-Fi network, make sure the Wi-Fi password is correct.
If the device can't see your Wi-Fi network, check your device name. Windows may not correctly show a device name that uses non-ASCII characters.
See how many devices are using your Personal Hotspot. Depending on your wireless carrier, the number of Wi-Fi connections may be limited to three devices at once.
If the other device still can't connect, turn Wi-Fi off and on for the device.
Make sure that your device can see other Wi-Fi networks.
Note: If you see "Unable to Join" or a timeout error when you try to connect a device using Wi-Fi, remain on the Personal Hotspot screen until the first device connects. After the device connects, you can leave the Personal Hotspot screen and use your iPhone normally. Your device will stop broadcasting Wi-Fi if you put it to sleep or if 90 seconds elapse and no connected devices use Wi-Fi. To share your Wi-Fi network again, tap Settings > Personal Hotspot.
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/en-us/HT203302
All my best,
Allen -
Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.
It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.
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I have an ipad 2 and just rented a movie. When I try to load the movie to the ipad it indicates that it was not copied to the ipad because it cannot be played on the ipad. How do I fix this?
P.S running software version 4.3.3I have the same problem on an original iPad.
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When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?
SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!
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In Preview, when I add text annotations to my PDF (lecture note slides), they look fine until I close it and reopen it, and then they are rotated 90 degrees. How do I fix this and keep it from happening again?
I have the same problem with lectures slides.
Furthermore, sometimes the text box, when doube-clicking, turns the text into a one-liner. Causing the text box to sometimes get 3. times wider than the pdf itself.
tcrother wrote:
... then when it rotates the text isn't visible and I'm stuck clicking on random parts of my lecture slides hoping the text box will come back. ...
By pressing [cmd + I] the Inspector opens up and clicking on the rightmost tab 'Annotations' you should be able find those Annotations again. I do this regularly to find the empty annotations I accidentally create while clicking through slides. -
I recently syncs some photos from my PC to my Iphone 4. When I press on one of the new pictures a picture of one of my old pictures shows up. How can I fix it?? iPhone4. Just updated
You do NOT have duplicates. This is how Apple handles photos.
Just as a song is in your Itunes Library and that exact same song can be accessed from a playlist, all synced photos are in the Photo Library and those exact same photos can be accessed from the album. -
my mac has been updated and when i go to install the newest itunes this pops up. 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.' how can i fix this so i can get the new itunes?
Hi
Try to use "software update" option
to to apple menu -> software update or system preference -> Software update
( you may try to use an old package on new system )
HTH -
i upgraded my firefox to 3.6.4 but when i add some add-ons it tell me that i have 3.5.8 & i have to upgrade it ... i reinstall 3.6.4 several times but still the same problem ...
== 2-3 days agoLook at the highlighted copy of your Help > About Mozilla Firefox image attached below this message.
<u>'''Reset general user-agent'''</u>
-In Firefox, type '''about:config''' in the URL bar and press the Enter key.
-If you see the warning, accept it (promise to be careful).
-Filter = general.useragent.extra.firefox
-Right-click that preference and select Reset
-Then restart Firefox (File > Restart Firefox) -
When I open the icloud control panel, I cannot select the option to "turn on" photo stream. The option is there but i cannot click on it. How do I fix this problem?
iCloud does not support Windows XP.
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When I sync my iPhone or iPad with I tunes, the music library appears on the device, but 95% of it is greyed out and cannot be played. How can I fix this?
kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone... -
I can download apps but once on my phone they will not open they say loading and than they say app cannot be downloaded at this time how do i fix this
If I have to restore my iphone apple can give me a new one while they are at it
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