My phone screen won't unlock at all, please help.....
I have no idea what has happened to my phone but the screen isn't responding. I cant scroll to unlock, I cant take photos, take calls or even switch my phone off. I havent dropped it, I havent spilt anything on it and I havent even scratched the surface as it has a protector on it. One minute it was working as I was taking photos and the next it just wouldnt respond to me. Please can someone tell me how to fix my phone as I need it to work as soon as possible!
Please help
I am having this problem too. I am blaming the newest software update because my phone was fine before this. It is extremely fustrating when you cant answer calls or texts. I have restored my phone to no avail
Similar Messages
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Just updated itunes 10.5 and now it won't open at all please help me
Just updated itunes 10.5 and now it won't open at all please help me
Already a thread about this problem. Check to see if any of the given solutons here work for you.
https://discussions.apple.com/thread/3381033?start=0&tstart=0 -
My 4s screen won't let me swipe I've tried turning all off and on , tried plugging into Mac to back up but am unable to as I can't unlock phone if I had screen replaced would that help.
Hey Nadia232,
Thanks for the question, and great troubleshooting so far. I understand that you are experiencing issues with your iPhone 4S multi-touch display. The following resource may provide a solution:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Resolution
If your device is experiencing any of the symptoms listed above, try the following steps:
1. Restart your device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
- If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
2. Clean the screen with a soft, slightly damp, lint-free cloth.
3. Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
4. If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
If your issue is not resolved, please follow the last steps for seeking service options.
Thanks,
Matt M. -
Screen won't work...Please help!
I have tried a reboot and have done it but my screen will still not work.
I cannot swipe anything to get into my phone.
Please help!
JayGood evening Jay13,
I am sorry to learn that your phone's screen is not responding. Please run and test in Safe Mode http://vz.to/HcISAL if this does not help, try the alternate method for a hard reset (factory reset) found at this link http://vz.to/z30zKf and keep us posted.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport -
Logic Pro unexpectedly quit and now won't open at all please help!!
Hi all,
I have a Macbook Pro, 10.7.5 - just the standard one. I use Logic Studio (Logic Pro 9) and normally it works fine but the other day I tried to bounce a track and I got the beachball of death and the message 'Logic Pro has quit unexpectedly, a version has been saved xxxxx (crashed) etc'. This happened everytime I tried to save or bounce or import, in any session - a blank one, or an old one.
So I did some research and on an apple support page ended up deleting the 'Prokit' thing from my library, and downloading the new one (Prokit update 7 I think). I tried opening Logic again and got this message:
'Logic Pro cannot be opened because of a problem.
Check with the developer to make sure Logic Pro works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
Click Report to see more detailed information and send a report to Apple.'
I gave up a bit at this point, and thought I'd uninstall/delete every trace of Logic from my laptop, including the items in preferences (this was recommended online somewhere). I went through the (lenghty!!) process of reinstalling Logic and all the audio content and extra CDs, and the problem is still exactly the same and I can't open Logic.
Can anyone please help? I'm lost without being able to use Logic every day, any advise would be great!!
And I've also just updated Logic and still no luck.
Thanks,
DavidNo third party plug-ins, and no I didn't delete the /cs files.
I back up using time machine.
This is the latest crash report:
Process: Logic Pro [251]
Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
Identifier: com.apple.logic.pro
Version: 9.1.8 (1700.67)
Build Info: Logic-17006700~1
Code Type: X86 (Native)
Parent Process: launchd [152]
Date/Time: 2013-05-01 22:29:51.201 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Referenced from: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
Reason: image not found
Binary Images:
0x1000 - 0xbeafff com.apple.logic.pro (9.1.8 - 1700.67) <94981650-518B-2288-F07D-F28F27103100> /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
0xe84000 - 0xea2fef com.apple.XSKey (1.0.0 - 52) <71B94F53-15DB-9012-91F2-211F7C2CD790> /Library/Frameworks/XSKey.framework/Versions/A/XSKey
0xeb1000 - 0xee4fe7 com.apple.music.apps.MAAudioUnitSupport (9.1.8 - 233.53) <E8A99468-7726-CCFE-8D26-DDBC9D5E1AC3> /Applications/Logic Pro.app/Contents/Frameworks/MAAudioUnitSupport.framework/Versions/A/MAAudioUnit Support
0xef1000 - 0xf22ff3 com.apple.musicaudiodataservices (1.1 - 251.4) <0265F317-13AB-6CF1-A171-7D5853442E75> /Applications/Logic Pro.app/Contents/Frameworks/MAAssetSharing.framework/Versions/A/MAAssetSharing
0xf31000 - 0xf33fff com.apple.ExceptionHandling (1.5 - 10) <7C514CC4-7951-31CA-AEB3-D4AF49F44AE7> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xf39000 - 0xf97ff3 com.apple.music.apps.MALoopManagement (9.1.8 - 219.66) <0075F2D0-7A48-A362-2D49-4FECA5E9DF8E> /Applications/Logic Pro.app/Contents/Frameworks/MALoopManagement.framework/Versions/A/MALoopManagem ent
0x8fe41000 - 0x8fe73aa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x91715000 - 0x919c7ff7 com.apple.AddressBook.framework (6.1.3 - 1091) <B8CC707C-6368-3CDD-BE38-D2335B7CC2DE> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93efc000 - 0x93f0afff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x94942000 - 0x94a23ff7 com.apple.DiscRecording (6.0.4 - 6040.4.1) <08BADDAD-FA79-3872-9387-EEE2A9FAA2F0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95de5000 - 0x95e49fff com.apple.framework.IOKit (2.0 - ???) <94827954-5906-36C4-819B-24CDAFD85C72> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96c87000 - 0x96dddfff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97e57000 - 0x980dcfe3 com.apple.QuickTime (7.7.1 - 2340) <76E45D49-3D4F-32AB-A411-E52C22FA24C8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9b079000 - 0x9b079fff com.apple.Carbon (153 - 153) <63603A0C-723B-3968-B302-EBEEE6A14E97> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9b080000 - 0x9b080fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b233000 - 0x9b23bfff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9b488000 - 0x9b65ffe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9c98c000 - 0x9c9edffb com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio -
someone please help me
What is currently showing on the screen?
Have you tried a reset by pressing and holding the Home and Sleep/Wake buttons?
In the future, it might be best to leave other peoples devices alone. -
I have got an iPhone MC605J version 6.0 soft bank iphon 4 but unable to use it in India. I am trying to use Airtel sim but the phone is showing invalid sim. So please help me out to unlock it.
No one here can help you, & Apple can't/won't help you. Fact is, there is no way to get that iPhone officially unlocked. Only Softbank can authorize the official unlocking of your phone, but they won't. Softbank does not offer official unlocking for any iPhone.
It is what it is. -
I just updated my intunes, but now itunes won't open at all? help!
i just updated my intunes, but now itunes won't open at all? help? it says itunes was not installed correctly, so i've reinstalled about a billion times and it still doesn't work
Can you open it from the Applications folder?
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I have a red vertical line on the right side of my screen and it will not go away tried restarting my computer and that didn't help at all, please help me with this problem it is kind of annoying
If it's a thin 1 pixel wide vertical line it's highly likely it could be caused by a defective LCD.
One quick basic way to check is to note the position of the line. Then go to System Preferences, Displays, and lower the resolution. If ther line moves it's on the video and the logic board or video card if fitted is likely to be defective. If the line stays in the same position it's likely to be an LCD fault. Either way to have it repaired you'll need to visit an Apple store or AASP.
The worst offender for this problem is the Late 2006 17" iMac. FOC replacement of the LCD used to be covered by a quality program, but it's now ended.
Steve -
I need to delete an empty folder. I tried all of the possible things to delete it, but still whitout any luck. Restarted the phone, updated software, etc... Please help ! Thank you.
Try to drag an app into folder and then drag it out.
Or reset you iPhone. Hold down Power and Home buttons until Apple logo appears. Release and wait to reboot. -
I tunes 11 freezes under windows 7 64-bit immediately and won´t do anything. Please help
itunes 11 freezes under windows 7 64-bit immediately and won`t do anything. Please help !
The first thing to do is make sure you are using the latest version of iTunes. Look on the Help/Check for updates menu option in iTunes, which will confirm that you have the latest version or enable you to download it.
The effective way to Sync the iPod is to add your songs to iTunes and then connect the iPod to iTunes after you have added your songs.
So if you have been connecting the iPod and then trying to add songs "to the iPod" - don't!
You add the music to iTunes and then sync the iPod with iTunes afterwards.
Next, try connecting the iPod to iTunes, if you get the "duplicate file message", can you post it here (exact wording please)?
Once you have the iPod connected to iTunes, click on the Device that appears on the left of the iTunes window. On the Device/Summary screen, choose (check) Sync only checked songs and videos. Providing the songs still have the check mark on in iTunes (the default when songs are added to iTunes), those songs will Sync with the iPod.
Notice the other options in additiion to Summary. Look on the Podcasts pane for the Sync option (to add Podcasts to your iPod) and also on the Photos pane for options for adding (or not) Photos to your iPod. If you change any of these options, you will need to press the Sync button afterwards for the changes to take effect.
Lastly (for now), you can only Sync the iPod with one iTunes library. If you try and Sync it with a second library on your computer, or with iTunes on another computer, all your previous songs etc will be removed and replaced with the new library.
A thought... could the duplicate file message be because you have two iTunes libraries on your machine? -
my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
HT201269 I have a song that I'm trying to delete on my I phones but I can't, can you please help?
I have a song that I'm trying to delete on my I phones but I can't, can you please help?
i am having a similar problem, one to two songs per purchased albums will not delete, they will not swipe like all other songs on each album they will not sync away when not checked they are still there after manually managing and choosing to not show purchased items, they refuse to be deleted, cant figure it out
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Hello my name is amer and i live in iran and i have one iphone lock.but my country limited us very very.and we are very poor and dont can pay money to unlock my iphone.please help me.thank you very math.my s/n iphone is: 012652000197750.my email iS: [email protected] please help me im very poor.im student and dont have money to keep on.
Only your cell service provider can unlock the phone. We cannot help you with that.
BTW, you should not provide information on your serial number or email address in an open forum. -
SB Titanium HD + Logitech Z5500 No Sound at all, PLEASE HELP
SB Titanium HD + Logitech Z5500 No Sound at all, PLEASE HELP:Yesterday i replaced my SB X-Fi Titanium Fatalty Professional Serier 7. Sound Card which was working perfectly fine with the new Titanium HD, i did a fresh install of Windows 7 and deleted my partitions so started completely from scratch. Installed the drivers that it came with, had no sound at all. Updated the sound driver to the latest one 3.00.004 and still no sound. I'm using the optical cable for 5. as i have no choice so i thought as i wasn't using opitical before maybe it doesn't work but then when i uninstalled the creative drivers windows installed it's own driver and i all of a sudden had sound, but it must have been using the onboard sound on my motherboard. Then i tried installing the latest Creative driver first instead of the one from the CD provided and still no sound. I spent 6 hours trying everything i could think of, on Creative's website it mentioned trying to change the frequenzy sampling rate to match your speakers, well i went through all of them in the settings?and still no sound. I've even taken the sound card out and reinstalled it again, still no sound. I'm really lost and could appreciate some help. Do you think the sound card could be faulty?
In device Manager the sound card shows up so it is being reconised, also on the opitical at the back of the card it glows a red colour.
The specs of my machine are:
Windows 7 Home Premium (orignal not a copy!)
Gigabyte P67A-UD7
Intel i7 2600k 3.40Ghz
Corsair Vengeance 8GB DDR PC3-5000C9 866Mhz
ATI Radeon 6970
Also i've updated Windows 7, but to be honest i had no sound before the updates and no sound after installing all the updates and uninstalling the drivers and then reinstalling them. I feel like i'm a beaten man and it's so annoying, any advice PLEASE?Please ignore my post, sooooo embarrassing, user error (hands up). Nothing wrong with the hardware or drivers.
As i didn't have to do this before when i was using my Fatalty card without using optical i honestly didn't give it a second thought but i had to go to the encoder settings from the creative audio software and change to Dolby or DTS, it was switched off so i chose Dolby at first and then my Logictech Z5500 5.1 LCD Panel changed to the Dolby sign and then there was light (sound). I felt very stupid indeed.
However it would have been REALLY helpful if i could have spoken to someone in person, it took me 6 hours before another kind poster from another website told me where i was going wrong, Creative really need to have a technical support phone line as their knowledge base is VERY limited!
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