My phone shows extended where it should show Verizon

My phone started showing extended where Verizon should be I have not left the county where my phone is registered. I have restored my phone and its network settings. I went to Verizon and they actually sent me a warranty phone and it still says extended. I know its not a big deal but it bugs me and if it cant be fixed I just want to know what is causing the issue. It just started a couple weeks ago.

    I'm sorry to learn that your phone continues to display an extended network, mitchellpalles. I would like to review your account to ensure you are provisioned correctly. I have sent you a direct message here. Please reply to my message for further assistance.
AndreaS_VZW
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