My phone shutoff and wont turn back on

phone shutoff and wont turn back on?

kbergou21 wrote:
Mine just did this today too. Holding home/lock worked just fine. Does anyone know if this is becoming a common issue?
It is not "common" but not "uncommon" either. After all the iPhone is a small computer and things happen.

Similar Messages

  • Phone died and wont turn back on

    I replaced my phones battery after it wouldnt turn on and now the new battery has done the same thing and cannot turn it on again and i do not want to pay for another battery?

    You are not supposed to replace the battery by yourself. If you do, Apple will not service the phone anymore and you'll have to look for a 3rd party repair shop to get your device fixed. And we can't help you either, due to the Terms of Use.

  • My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

    My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
    & it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

  • I have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

    i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

        Hello hazelrose,
    What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • I phone 4 turned off and wont turn back on

    phone turned off and wont turn back on any ideas?

    I had the exact same problem today. Scheduled a Genius Bar appointment but this is bizarre that multiple people are having the same issue at the same time. Spooky, even.

  • A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on-

    A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…

    http://www.verizonwireless.com/support/knowledge-base-26502/
    Above if battery pull/soft reset doesn't help. If it's boot looped may need new equipment

  • My screen on my iPhone 4s is gone blank and wont turn back on. Even when i reset the phone it is just blank. I know the phone is on because when i change the switch on the side it vibrates.

    my screen on my iPhone 4s is gone blank and wont turn back on. Even when i reset the phone it is just blank. I know the phone is on because when i change the switch on the side it vibrates.
    Also before this the phone wasnt picking up any signal so it worked basically as an ipod.
    How much would it cost to repair this problem?

    Hello ozzy9294,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Best of luck,
    Mario

  • My phone was fully charged and suddenly shut down and wont turn back on  iPhone 4

    my phone was fully charged and suddenly shut down and wont turn back on
    iPhone 4

    Hi there,
    I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below. 
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • I have a life proof case my phone was in a hot tub for 30 sec and it turned its self off and wont turn back on what do i do ??

    i have a life proof case my phone was in a hot tub for 30 sec and it turned its self off and wont turn back on what do i do ??

    You can try putting it in bag with rice for about 4 or 5 days and the try to turn it on.  The rice will help the drying of the iPhone.  Do not attempt to turn it until you take it out of the rice.
    If it does not work after the rice, then you know you have to replace the iPhone.  This is very likely so after 30 seconds in a hot tub, but do give the rice a try.  If you can get a hold of some silica crystals, a better drying agent than rice, that would be good too.

  • Every time I Try to update my iPhone it shuts of and wont turn back on

    So every time i update my iPhone it shuts of and wont turn back on, I have to drive to this friend of mine and fix it.
    But i can never update it.
    Can anyone help ? :)

    sounds like servers are way overloaded with everyone updating
    it is a large update and wwill take a lot of time (took me over 1 hour at 4AM this morning)
    keep trying from a good internet connection with your phone on a power supply

  • My iphone shuts down and wont turn back on. any help please

    my iphone shuts down by itself and wont turn back on, what should i do?

    If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.

  • Iphone5 has gone flat and wont turn back on??

    iphone 5 has gone flat and wont turn back on??

    I got similar issue today..While restoring IOS 8.3 from itune iphone5 battery got drained and am not able to complete restore . i am not able to start my Phone. It is showing charging but not getting switched on. Please Help...

  • My Iphone shut off with 74%battery and wont turn back on

    My Iphone shut off with 74%battery and wont turn back on

    Hold down home and sleep buttons for about 15 seconds.   If you don't see the Apple logo, plug phone into wall charger for at least 15 minutes.

  • Iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!!

    iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!

    Hello StephanieeLovezYou,
    Thank you for the details of the issue you are experiencing with your iPhone.  I would be concerned too if my iPhone was only turning on when connected to power.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • 5c shut off automatically and wont turn back on

    My iPhone 5c shut off automatically and wont turn back on. I tried to turn it back on and it didn't work, so then, I went to plug it into the charger. It didn't start up or show the apple logo, it just vibrated every five seconds. So after awhile I went on to iTunes and tried to see if I could reset the factory settings, after it attempted to download it said that I needed to type in my password on my phone, but how was I suppose to do that if I can't turn my phone on in the first place??? (By the way, I accidentally dropped it, about five inches off of the ground, about an hour prior to this happening. so I don't know if dropping it had anything to do with it, because it seemed fine after I picked it up.) Help. Really, really, REALLY need it. thanks.

    If a SMC reset does not help, make an appointment at an Apple store genius bar for a free evaluation.
    http://support.apple.com/kb/ht3964
    Ciao.

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