My Phone switches off automatically, while it is barely a month old and the distributor refuses to give a replacement.

First I buy the phone and it had a heating problem within a few days. Since i bought it from Dubai and live in India it probably took we two weeks to get it back there. They said it was a battery issue and replaced it. Then it started switching off randomly when it has ample charge. This seems to be something they are working on but I would like a replacement. I bought it from a distributor in Dubai (EMax) and they say their policy allows replacement only if it is irrepairable. Does this make any sense if the thing has been having issues since the begining? I am sending it back for the third time now ( Yes all the way back to Dubai!!) What can I do if they further refuse to replace it? Would Apple take this seriously even though I did not but it from an Apple Store?

Your problem is that you purchased your phone from a non-official source. When you do that, & you don't even live in the country you purchased the phone in, you're basically on your own. Apple won't help you, & neither will any of the authorized sources in India or Dubai.
Sorry, but you're on your own here.

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My phone switch off automatically what is the problem

Why my phone switch off automatically what is the problem I am using I phone. 5

Do you really mean it switches off completely, or it goes into sleep mode? If the phone responds when you tap the Home button, then it was in sleep mode and is working as designed. If it is powering off completely, then that is a fault and you need to take it to your nearest Apple store for evaluation.

I just bought an iphone 4s in surat india.the phone switches off itself atleast 2 times in a day.at times the problem is that when it goes to sleep a person trying that number gets a dialer ring.Hence he seems that i have not picked up his call

i just bought an iphone 4s a month back
the phone gets switched off on its own atleast 2 times in a day and when we press the home button it gets started.
when it is in the switched off mode, a person calling on it gets my dialer tone. He feels that i have not answered his call and has gone as a
missed call on my phone. But in actual, i have never received the call nor its presence is there as a missed call on the "switched off" iphone 4s.
Hence the caller feels that i am not answering his call nor even calling after i see his missed call
this is a very grave problem i am facing
please help me out.
chetan sanghvi

i just bought an iphone 4s a month back
the phone gets switched off on its own atleast 2 times in a day and when we press the home button it gets started.
when it is in the switched off mode, a person calling on it gets my dialer tone. He feels that i have not answered his call and has gone as a
missed call on my phone. But in actual, i have never received the call nor its presence is there as a missed call on the "switched off" iphone 4s.
Hence the caller feels that i am not answering his call nor even calling after i see his missed call
this is a very grave problem i am facing
please help me out.
chetan sanghvi

I had a brand new Mac book pro one month old and the hard drive died. Right before it died I was down loading pictures off a memory card and now they aren't on my memory card! They are wedding pictures I took for a friend and irreplaceable! Please help!!

I had a one month old Mac book pro and the hard drive fried! I was down loading a friends wedding pictures when it stopped working and started heating up. I plugged it in and turned it off as it was making a clicking noise. When I turned it back on the was a grey box with a question mark and nothing else. When I took my memory card out the pictures were gone. I took it back to best buy where I bought it and they said it was dead, needed a new hard drive and all my info is lost! Is there any way to get back those irreplaceable wedding pictures?

There are some data recovery programs (software). I would look into that for the images on the card. When files are deleted, the files are still there, just the headers are removed. That being said, a format of the card or new files written to the card can overwrite deleted files.
The physical hard drive could be thousands of dollars to forensically save, with no guarantee.

Iphone 4 switch off automatically

My iphone 4 switch off automatically & nowadays work only when its charging..and the power button is not working ..Is any one facing the same problem and whats the solution...its becoming waste for me.
Regards
Srinivas

Hardware problem.

N73 switches off automatically

I bought a Nokia N73 last year in august. the phone was working fine till a few months back it started to switch off automatically while it is in my pocket. i don't know what's the reason. i have got it repaired from Nokia Care of my city(PATIALA(147001),PUNJAB, INDIA) 4 times, the people at nokia care said that there was software problem and we have repaired it. So it worked perfectly fine for 2 weeks but yesterday it switched off while I was conneting the data cable. I have also formatted the phone and memory card .
Pleas suggest me some measure , why is this happening as only 20 days are left for the warranty to expire. so please please reply.

hi there,
I wonder How patient are u trying to give life to an bricked N73 for 4 months BTW did u try the suggestions posted before here in this thread
Is ur device under Warranty ??? IF yes go to a Nokia care center and give it to them if none of the above sugg works for u
cheers..........
Message Edited by krizanand on 30-Jul-2009 05:10 PM
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Iphone 4s switches off automatically

Hi,
I bought my iphone 4s in dubai, one n a half mnth bk... In a week's time, i noticed that my phone turns off automatically.... Only when i press the home key and wake/sleep buttom together it switches on.And now atleast once a day it has started to happen.. we do not have an authorized apple service centre or dealer in dubai... What do i do???

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have tried ALL the troubleshooting steps recommended and you still have the issue, then there's nothing else you can do. Bring the phone in to Apple for evaluation and probable replacement.

My phone(4s) switches off automatically at 20% and doesnt start till i cahrge it,and once i put it on charge it shows batterl level 28%,earlier my battery wud drain till 1% then it used to switch off please help

my phone(4s) switches off automatically at 20% and doesnt start till i cahrge it,and once i put it on charge it shows batterl level 28%,earlier my battery wud drain till 1% then it used to switch off please help

These are usually the features of a faulty battery. Restore iPhone Firmware with iTunes 10.7 or 11 on computer. See if better. If not, and there is Warranty or AppleCare make Genius reservation and take iPhone to Apple for resolution. If no Coverage, still make Genius reservation and take iPhone to Apple Store for free quick (minutes time) battery diagnostic testing.

Phone switch off n restart abruptly

Hi,
My phone has couple of problems
1. When I put for charging by turning it on, after a while say 15 min it stops charging n hangs but led indicator would be glowing, I have to restart the phone by holding power n volume up button.
2. If I keep phone idle for more than 30 min, it switches off automatically.
3. Some times it restart automatically
During all these above scenarios phone back would be heated so much. I think bcoz of this heating issue, it's switches off.
I have tired repairing it through Pc companion but of no use.
Please let me know what to do. It's just 2 weeks old phone. Can I go for replacement?
Regards,
Balakrishna

It hadn't crashed but I decided to run a software repair through PCC utility for good measure.When I set it up again I updated everything (including "Video") except the "What's New" app.And I disabled automatic updates in every place where apps update themselves. It went from crashing 2 or 3 times per hour to crashing just once in 4 hours, after I uninstalled the update for "What's New".The last time it crashed was before the "Xperia Lounge" app updated earlier, about 6 hours ago. Then I did the software repair in PCC.My guess is it could have been either or both of those apps causing the crashes. If it crashes again I'll be stumped as to what it could be. Like I said, it hasn't crashed since 6 hours ago. I'll report back if it crashes again.If I don't post in this thread again it means my problem has been solved.

My mobile switch off automatically

Hi,
I bought Nokia Asha 501 two weeks back it automatically get switched off when i keep in pocket and sits down for a while. Not sure whether it automatically press down on/off switch. But it often happens when i keep in pocket and sit .When i try to switch it ON it gets ON and immediately switches OFF again.
Could you please advise what would be the problem. it's a new phone.
Thanks
Prashanth Kumar

Hi,
No this does not happen in flat surface or in table, it only happens while in pocket and sit. To some extent i agree the issue might be due to some pressure in the battery contact.But when i switch ON it gets ON and after loading application it gets switched off automatically . Then i have to take out the back panel and battery then it switches ON.
Please suggest me how to avoid this situation.

IPhone 4S using 3G in the background,causing huge battery loss. From last three days I'm finding my phone switched off in the morning when I wake up. Please Help

iPhone 4S using 3G in the background,causing huge battery loss. From last three days I'm finding my phone switched off in the morning when I wake up. Please Help

Maybe you hit the power button for 5 sec while you were asleap?
And what do you want to say us with:
Abhijeet Gupta wrote:
iPhone 4S using 3G in the background,causing huge battery loss.

6300 switching off Automatically...

My phone (6300) is switching off automatically....
When I change the sim card to another operator, its working fine.... No problem at all.... only my sim card is not working properly.... please help me....

If it's your sim card that is not working properly then you need to contact your network operator and ask them to replace it. Some sim cards have compatibility issues, especially old sim cards.
If other sims work ok in your phone then it's obviously your sim card that has the problem, not the phone.

IPhone 3G switches off automatically

My iphone 3G switches off automatically when the carrier GSM signal is very low. Has anybody faced this problem? If so please let me know about the possible solution. Thanks.

No, it never works no matter where I am, its stuck. I haven't had 3G no matter where I've been for over a month now. I am sitting right next to other iphone users whose phone is on 3G with good signal strength (same iphone 3g and sw I'm running). It's always gotten 3G at my house, now it never stays on. I'm running the most recent SW. In Network settings I can switch it on, but the second I leave the screen it switches off. So annoying because I get feedback from computers and tv and it's SLOW!

IPhone 4 switches off automatically

The Iphone keeps on switching off automatically. I restored the phone once and it worked and it switched off again and when I put it to restore again it says it cannot be restored.
What can I doto switch the phone on again? It does not switc on even after pressing the switch on button.

Try the iPhone forum:
https://discussions.apple.com/community/iphone/using_iphone

MY IPHONE 4 16GB IT SWITCHES OFF AUTOMATICALLY EVEN WHEN I HAVE MORE THAN 60% BATTERY AND WHEN I CONNECT IT TO MY LAPTOP IT RESTARTS WHAT COULD BE THE REASON PLS SPECIFY AND SOLUTIONS FOR IT SHOULD I VISIT AN APPLE STORE FOR IT

My Iphone 4 switches off automatically with 60% battery balance and doesnt start, also when i connect it to my laptop it starts back and shows the battery balance and it stay on for another few hours even without recharging.
what is the reason for this. do i need to take it to the apple store to get it checked
pls inform as its a costly phone and i cant just take it to any roadside person.
awaiting your reply

These features are most likely result of faulty battery. Make Genius reservation and take to Apple Store for free quick battery diagnostic testing.

My Phone switches off automatically, while it is barely a month old and the distributor refuses to give a replacement.

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