My phone turns off saying it needed to be plugged in and i plug it in and it says it has 27% and i already tried resetting it! Are they able to help me or am i out of luck ? I already got a different iphone because my very first one didnt work and
My phone turns off saying it needed to be plugged in and i plug it in and it says it has 27% and i already tried resetting it! Are they able to help me or am i out of luck ? I already got a different iphone because my very first one didnt work and the second one is not working either.
When you erased the disk did you select Mac OS Extended Journaled as the format option?
Similar Messages
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I've tried everything.... I see this problem all over the web, but no one seems to have an answer... so I know it's not just me. Laptops and other wireless devices connecting fine, just iPhone 4 has problem.
When you say you have tried "everyihing" that doesn't provide enough information to help you, as one person's "everything" is quite different from another person's "everything". In the absence of knowing what you have tried, the following are the most common causes of this problem.
Turning off 3G will just switch you to EDGE. You can turn off Cellular Data, but that won't make it connect to WiFi if your WiFi isn't working, it will just eliminate all data access to your phone.
Easiest to try answer if it is only your home WiFi, and it works other places: Reboot your router.
Next, update the firmware in your router.
If it doesn't work with any WiFi anywhere first Reset Network settings. If that doesn't fix it, restore the phone using iTunes.
You didn't say what symptoms you got, or when you were trying to use WiFi. You do know that the iPhone turns off WiFi when the phone is on standby to preserve battery, right? So if it only fails to connect to WiFi when you are not actively using it that is normal. -
hi my phone suddenly turned off, it has a fully charged batterie and i cant turn it back on. Does anyone know what to do?
Tamara Holding both buttons the Power and the Lower Volume is Known as a Power Cycle) In the event that your Razr shuts down and you Try to turn it on and it Doesn't press the power button for 10 sec Let off and then re-peat the process and your Razr should come back on Mine has done this and this is what i done. b33
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Phone turned off. No response when plugged in
Phone turned off. No response even when plugged in
Try to reboot by holding both the power and home buttons until the apple logo appears, if the red slider appears ignore it.
If that does not work, it needs a visit to the Apple store genius bar for testing. -
My problem is that I cannot let me phone turn off or sleep too long without it going into recovery mode! It becomes very stubborn to get out and also extremely annoying! Need a permant fix!!
No warranty left -_-Guitargirlcaz wrote:
I've checked with Apple. They only give 28Days warranty now :'(
Whoever told you that is wrong. The warranty on a repair or replacement iPhone is still 90 days minimum. Quoting from their Service FAQ:
If defects arise as a result of service, Apple will cover the repair for the remaining term of the iPhone's warranty or 90 days after iPhone service, whichever provides longer coverage for you.
Call Apple Support and discuss your problem with them. If they agree that it's a hardware problem, they can arrange for mail-in service.
Regards. -
Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My phone turned off out and it won't start again, and it was fully charged. How can I fix it?
My phone turned off out and it won't start again, and it was fully charged. How can I fix it?
Thank You! It worked
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So I just updated my iphone 4S to iOS 6 and was having fun trying the panorama pictures, and all of the sudden my phone turned off (it was fully charged so it's not out of batery and it felt warm) and it has since not turned on again. Suggestions?
Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality. -
Phone turned off and said activation required, I followed prompts and nothing! Says activation server unavailable....
Same thing happened to me. Was using my iPhone 5 and suddenly it went into "Activation" mode and now won't activate. Was in the process of replying to an important SMS text message and now I can't even call the person!!
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My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise? The phone is slightly more than 2 years bought from singapore I live in India
Either your battery is failing or your battery gauge needs to be recalibrated. Start by recalibrating:
When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.
If this does not resolve the problem you most likely need a new battery. If you are near an Apple store take the phone in and they can test the battery for you. -
i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?
Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced. -
I have the iPhone 4s through Sprint, running iOS6. The power button my phone doesn't do anything, it doesn't lock my phone, and holding it down does not turn off my phone. Randomly, the power off screen will come up, sometimes over and over and over again. Sometimes the lock screen does the same thing, and there have even been times when it screen captures my lockscreen. Also, my phone will randomly turn off even when the batter is around 50%, and then the apple screen flashes over and over (sometimes for hours when I'm at work) and will not fully turn back on until I plug it into the charger. I have not spilled anything on it. I have dropped it, a few days ago, but it has been acting like this for weeks. I also had the problem with my wifi, where it grayed out and I couldn't select it, but my wifi randomly started working again. Any help would be much appreciated.
I have the same prob
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Random reboots when 60% or less battery, phone turns off when fully charged
Hello!
I need help! I have been using my new Sony Xperia Z3C for 4 days now. It came with Lollipop update.
Everything was working great when I opened it, but not for long. It started to reboot more and more frequently and anything could set it of, home button, typing a screen lock PIN, using any app or just while in stand by!! Crazy.
After that frustration I hoped it was a software issue because that I can solve. I started with PC Companion update and after that same thing. Ok, I thought the version is the problem. I went with older versions of Lollipop firmware. Again, same thing, after some time of usage phone starts to reboot uncontrolably. Fine, fine, I thought okay Lollipop is the problem, I need to go with Kit Kat. I did that and after successfull startup and app instalation, account logging and everything, guess what. REBOOT!
Then I noticed the weirdest thing, When I am charging the phone, it works like a charm and when it is almost full. When it drained passed 60% battery level it started to reboot again and this happens every time. When I charge it again it works just fine until 60% again. Other weird thing is that the phone TURNS OFF completely when it is at 100% charge.
Can I fix this at home?
Cheers,
Branko
Solved!
Go to Solution.Hi Phy,
yes I allready did the SIM card and SD card test and removed both of them but it's the same issue. Sometimes it works for hours without a problem and then it starts to reboot every few minutes. It really has no rules.
I guess considering all the similar topics I read and your suggestions it is definitly a hardware issue.
Thankfully I will get a replacement on Monday.
I will update what kind of issue it was if I get that information.
Cheers!
Branko -
I have an iphone and i was sending a multimedia message and all of a sudden the phone turned off and will not turn back on. We have been charging it for almost half an hour or more and it still hasn't turned on. How do we fix it?
Wine, were you charging over the USB Connection or AC Power? We've found in our organization that at times not enough power is generated over USB to recharge it in situations like this...I quote from the email of a fellow technician that i just received today...
I’ve had a couple of users up here bring their iPhones to me so dead that the phone was unresponsive, no matter what we did. One thing that many people do not realize is that the iPhone (iOS devices in general) have power management in them. The power management appears to be set up so that the device will not power on at all until the battery is at a certain minimum level. If the user will plug the device into the power adapter, not a USB port on a computer (laptops especially), and leave it for about an hour, maybe longer, the device will come back to life.
The reason I say they have to use the power adapter is because the USB port is not high enough power to bring the charge up fast enough for the battery to come back out of “hibernation”.
Each time I have had the users do the power adapter plug in, and leave it for a couple of hours, the devices have come back to life
Hope this helps
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