My phone turns off while making calls

my handset turns off while making calls, this happens quite often in a day, i restored the phone to factory setting, still didnt help...

I've got the same issue. Really annoying. I was hoping ios5 was going to fix it, but it didn't .
I would be really interested to hear if someone has found the cause of the problem

Similar Messages

  • HT1688 My phone turned off while i was texting. I not sure what happened because the battery was at 72%. I tried turning it on but nothing happened.

    MY phone turned off while texting battery at 72%. I tried turning it on but screen stays black.

    First, try to reset the phone by pressing the sleep and home button for about 10sec, until the Apple logo comes back. You will not lose data by resetting.
    If this does not work, connect in recovery mode, explained here:
    iOS: Unable to update or restore

  • Phone turns off while still having battery

    I have noticed that when I have like 15% of bat and I take a picture, my phone will turn off as of the battery is empty. It won't turn back on until I connect it to the charger. It will than turn on immediately and showing the same 15%. Is it a software issue? It has happened a few times already!
    Has anyone experienced the same? 

    I would suggest you to restore your iPhone using iTunes, once that this seems like a software glitch.
    This article should help you restore your iPhone through iTunes:
    http://support.apple.com/kb/HT1414

  • LTE turn off while on calls

    While I'm on calls i go from LTE to 3G. Why is this happening??

    Because your carrier doesn't support Voice Over LTE or it's not enabled on your account.
    Who is your carrier?

  • Screen turns off when making a call, wont go back on until I end call.

    How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options. HELP!

    The screen turns off during a call.  The light sensor senses that your face is near and turns it off to conserve battery life.  If you have to access the screen for a function i.e. to enter an extension number, the sensor once again senses the difference in light and turns the screen back on.
    That much you probably already knew; that was mostly for the benefit of others reading this thread.  If your screen is not turning back on, it's a software issue.  The quickest and most effective cure for software issues is the good ol' battery pull.  With your phone powered on, remove the battery then replace it a few seconds later.
    That should help.  Please post back with your results. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • 3GS turns off while calling.

    My new iPhone continues to turn off while I am in the middle of phone calls. It then after my methodical tapping on the screen and the home button it turns back on. Any help is appreciated. Thanks

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore...
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • I was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time

    i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?

    Sounds like a hardware failure.
    Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

  • Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the

    Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me

    Doing those doesn't turn off your phone?
    As stated hold down the top button only until you see the red slider to power off your phone.
    If that doesn't work then take it to Apple and see what they say.

  • Hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate

    hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate it? thank you

    There are no user serviceable parts in an iPhone. Since you
    made an unauthorized repair to your iPhone, you will have to
    seek assistance elsewhere.
    Google or ifixit.com may provide some direction, but you can
    get no help here per Terms of Service. Sorry to tell you this,
    but it is what it is.

  • When on a call my phone turns off apple logo on screen

    when on a call my phone turns off apple logo on screen can any one help

    It's the latest ios version which I'd updated through itunes, the exact version I'm quite not sure about it.

  • Phone turns off after caller hangs up

    I have the new G3 and when I am finished with a call the phone turns off and will not turn back on for a minute or 2

    I'm having this same problem. The phone display goes black after a phone call ends. I am not able to get any image or reponse at all either by pressing sleep or home or anything. A few minutes later the display will suddenly appear on its own.
    Even worse, the same time this started (about 10 days ago) no one can hear me on a phone call. I can hear the other person with no problem. My i PHONE is useless until I get this resolved.

  • After having iso7 my phone get hanged while answering/calling ?

    after having iso7 my phone get hanged while answering/calling ?

    Hi varinder22,
    If you haven't already done so, you may want to restart or reset the iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes. Please be sure to backup your iPhone first.
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    http://support.apple.com/kb/HT5262
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • My phone turned off

    my phone turned off aotumatically & it is not turning on , & if i m calling on my phone then the ring is goin but the display is not coming
    plz help me what to do

    Morning alexis1228,
    Thanks for using Apple Support Communities.
    For troubleshooting on this, take a look at this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Hope this helps,
    Mario

  • Xperia Z3 Compact - Phone turns off on its own after lolipop update

    Dear Sony Team,
    Background: My Xperia Z3 Phone is 5 months old. It worked perfectly fine until the Lolipop update (updated 3-4 weeks ago).
    Issue: Phone Turns-off abruptly on its own and doesnt turn-on until several attempts of pressing the power button.
    Few Observations:
    1. No particular time that it turns-off. While on call, during charging, while browsing and so on.
    2. I tired all the combinations of powering up the device mentioned in various threads.
    3. I did removed the SD CARD, SIM CARD. But in vain.
    4. Like someone mentioned in one of the thread suspecting some sort of application creating the issue, I did activated ultra stamina mode to restrict ot bare minimum applications. But In vain.
    5. I did factory reset and updated the phone. But in vain.
    All of the effrots are frutail.
    Can Sony Team or the friends over this support forum suggest me what to do?
    Thanks in advace,
    Gopi Krishna
    Solved!
    Go to Solution.

    @GopiKrsna
    Try this.
    Remove the SD and SIM cards > repair the phone with PCC > make sure that you delete everything > once you repair the phone > try to use the phone w/o any SIM nor SD cards for an hour or two > report back. 
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • While talking on my Iphone, is there a way from having it turn off while in my pocket

    While talking on my Iphone, is there a way from having it turn off while in my pocket?

    Huh? You're post doesn't make a lot of sense. Are you talking on your phone? Or is it in your pocket? Are you using a headphone? Do you mean the entire phone is turning off? Or do you just mean the call is ending?
    Try locking the screen by tapping the power button on the top right of the phone before you put it in your pocket.

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