My phone turns on but turns off again when the apple logo come appears. What will I do? Please help.
my phone turns on but turns off again when the apple logo come appears. What will I do? Please help.
Try a reset:
- hold the home button and sleep/wake button down at tyne same time
- release both buttons when apple logo appears
Does the issue occur when plugged into charge?
If issue remains try a restore in recovery mode:
If you can't update or restore your iOS device
Similar Messages
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After I slide to power off my iphone 3GS it would not turn on again.Only the apple logo comes on and then it is off. If I connect to the power the apple logo comes
and then it comes on . I have just used itunes to restore my iphone. How can I make my iphone work again?Keep using it untill it powers off, then charge it to full to re-calibrate the battery.
If problem persist, maybe your battery needs to be replaced. -
just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?
Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M. -
My phone will not turn on just has the apple logo on it what can i do ?
My phone will not turn off or on just has the apple logo on it
Click here and follow the instructions.
(126112) -
I was downloading apps that i deleted and my 4th generation froze. So i turned it off and restarted it and nothing happened. It is just showing me the apple screen after you restart it. I dont know what to do please help!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please
you have to restore the device via itunes
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Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
my macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?
If you haven't already done so, try this simple step first.
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I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
My iPhone 3G 16gb in white: I did all the things you mentioned, but it just keep looping the Apple logo and doesn't turn off until it is out of battery, and I am using a MacBook Pro 15inch Unibody if that does matter
If you are in Hong Kong, go to Digital Trade, 1/F, Sincere Plaza, Argyle Street, and it will cost you 120-150HKD, but before you go check that your power button and home button are working correctly, if not press as hard as you can, hope this will help.
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I pressed the find my iphone delete button and then my phone showed the apply logo. I then got worried and turned it straight off and now it will not turn back on. The apple logo just comes up for about 10 seconds and it goes back off.
Connect your phone to itunes on the computer you use itunes on and open up itunes.
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I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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