My phone was 100% when i slept at midnight, when i woke up at 8 am in the morning my phone was dead and I had to charge the battery again .. this is the second time its happening to me. Is it normal or my phone is abnormal ?

So I just got a 3 months Old iphone 4s which is still under warranty. I charged my phone to 100% last night before going to bed. When i woke up at 8 in the morning my phone was switched off and the battery was drained . This is ridiculous that I dint use my phone while i was asleep and the battery drained completely. Even though, Apple store replaced my battery with a new one. I had set alarm for 8è o clock and my phone had died and due to that i woke up at 8:40am. I had turned off my location services, ping and even 3G to monitor the usage. Has any one been expeirencing this kind of problem ?
I am so going to apple store today to get an replacement, this is ridiculous I cant wake up in the middle of the night to check if my phone has juice init to wake me up in the morning for the work. I have been using apple phones since 2008 and never came such problem . Please assist me as this phone is the main source of communicating with the rest of the world.

Have you stopped the app running in multi tasking? To do this double click your home button, select and hold any app until it jiggles. Select the no entry sign to stop the app from running.

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Hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success

hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?

Try here:
iOS: Not responding or does not turn on

Hi, itunes is charging rs 60 everytime i do a purchase. It is the 3 rd time its happening. Pls help.

Hi, itunes is charging rs 60 everytime i do a purchase. It is the 3 rd time its happening. Pls help.

Do you add or change the card details or the name and address on your account on each purchase ? The holding charge check will be done each time that you do so to check that they are still valid - even if it's the same card it will still need to do the check to make sure that the card is still active.
If they don't disappear within a week then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

Hi,
Please try resetting preferences?
On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
Try launching Organizer and see if it launches fine.
Thanks
Andaleeb

I keep losing entire catalogs. I put in 30,000 images and cannot get to them. Put in 3,000 images and get error message "LR encountered error when reading its previous cash and needs to quit. LR will fix this problem the next time it loads.' I have loade

I keep losing entire catalogs. I put in 30,000 images and cannot get to them. Put in 3,000 images and get error message "Light room encountered error when reading its previous cash and needs to quit. light room will fix this problem the next time it loads.'
I have loaded light room several times and even exited computer for 8 hours. Still get error message

A search of this forum shows lots of threads where this issue of "error reading cache" is solved

Hi skydiver, I have ios7.4, I tried two different USB ports and it still doesn't show,up on my desktops in my computer as iPad so I can't click it. If it was there I would open and see all my photos, and YES it ask me DO I trust this computer! several tim

Hi skydiver, I have ios7.4, I tried two different USB ports and it still doesn't show,up on my desktop in my computer as iPad so I can't click it. If it was there I would open and see all my photos, and YES it ask me DO I trust this computer! several times.
The apple tech on the phone, went to my control,panel
Went to my devices. Original iPad showed up,there In red and then he had me go,to apple website, download something and it said it could configure to my computer.
Is,finally answer,to me was go to the apple care,one on one appointment, and it's my "software"
A man I know told me "Apple at store, won't be able to do,anything for me"
That's not very positive.
What else? Can't I download iPad drivers,into my computer?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

Standard troubleshooting steps in the following order:
1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
If no change, continue:
2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
If no change, continue:
3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
If no change, make an appointment at an Apple store.

WHen I choose an album, upload a file(s), just as the file(s) is uploaded the file I have chosen disappears and I am asked to choose album again. If I ignore this and drag a file onto the sceneline, I get the "where is the file " message" and when click o

WHen I choose an album, upload a file(s), just as the file(s) is uploaded the file I have chosen disappears and I am asked to choose album again. If I ignore this and drag a file onto the sceneline, I get the "where is the file " message" and when click on the file it is looking for I get the message "This type of file is not supported, or the required codec is not installed". I have made many little films before but always have this problem now. Any suggestions?

Margaret
Although we are continents apart - Australia (Perth) vs North America (US), we will not let time zones interfere with getting your Premiere Elements 8.0/8.0.1 working.
1. The usual Premiere Elements 8 drill.
a. Are the automatic features of Background Rendering and AutoAnalzyer turned Off?
For Background Rendering, see Premiere Elements workspace Edit Menu/Preferences/General. For AutoAnalzyer, see Elements Organizer workspace Edit Menu/Preferences/AutoAnalyzer Options.
b. Are you running the program from the 8.0.1 Update? If not, see Help Menu/Update?
c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements 8.0/8.0.1?
Apple - QuickTime - Download
2. The usual computer drill....for your Windows XP 32 bit (SP3, I presume)
a. Is computer opitimized, defragmented, etc.
CCleaner - PC Optimization and Cleaning - Free Download
b. Are you running your computer from a User Account with Administrative Privileges? That is important for Premiere Elements 8 as well as for its
required QuickTime. In addition, right click the computer desktop icon for Premiere Elements 8 and select and apply Run As Administrator.
3. Project Specifics
For now, import your source media into the project from the computer hard drive using the project's Get Media/Files and Folders. Leave the Elements Organizer and Albums out of the equation for now. We will circle back to it soon after we decide everything else is working as it should be.
a. You need to set a project preset. And, that project preset should match the properties of your source media. So important to know properties of source media.
b. When you import your source media into a project you will get a red line over its content if the project preset is not a match - either because you set the wrong one or the program does not have a match for your particular video. That red line means that you are not seeing the best possible preview of what is being played back in the Edit area monitor. To get the best possible preview, you hit the Enter key of the computer main keyboard to get a rendered Timeline (red line goes from red to green after this type of rendering). That green line over your rendered Timeline indicates that you are now getting the best possible preview. This is solely a preview thing. Longer story, but I will leave it at that for now.
c. Check Edit Menu/Preferences/Scratch Disks to assure that those Scratch Disks are being saved to a computer hard drive location with enough free space to accept them. Make sure that you do not have pile ups of previews files, conformed audio files, and conformed video files.
See Local Disk C\Documents and Settings\Owner\My Documents\Adobe\Premiere Elements\9.0
Never move, delete, or rename source files after they have been imported into a project which has been saved/closed. Otherwise, nasty media disconnect problems. You have only copies of media in Premiere Elements. The originals are on the hard drive, and the project must trace back to the originals where they were at import.
Based on the above, try to start a new project. But, let me know ahead of time what you will be importing into the project. I am looking for
Video
video compression
audio compression
frame size
frame rate
interlaced or progressive
pixel aspect ratio
If you do not know, we could try to get that type of information from knowing the brand/model/settings for the camera that recorded the video.
Photos
Pixel dimensions and how many photos?
Lots and lots of details, but eventually they all mellow into one workflow that you can customize for your projects.
Please do not hesitate to ask questions or to ask for clarification. We can go at whatever pace you feel comfortable with.
ATR

Alright,so i lost my ipod and with icloud i found it... this is the first time this has happpen to me. Should i call the cops for they could recover it or another option ?

Alright,so i lost my iPod and with icloud i found it... this is the first time this has happen to me. Should i call the cops for they could recover it or another option ?

Hi Odd_Franky,
Welcome to the Apple Support Communities!
Please follow the recommendations in the following article if your iOS device is lost or stolen.
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Have a great day,
Joe

The home button has stopped working on my iphone 5c. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode.

Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.

If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.

I have a folder and 3 files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked?

I have an empty folder and 3 .jpg files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked and I have full read & write access. Grateful for any assistance in solving this problem.

Back up all data.
Triple-click anywhere in the line below to select it:
ls -@Oaen De* | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

When I opened iweb it opened as a file I deleated. I have a published website with godaddy and would like to update. How can I open the existing iWeb app to the site that is already published?

When I opened iweb it opened as a file I deleated. I have a published website with godaddy and would like to update. How can I open the existing iWeb app to the site that is already published?

You cannot retrieve the already published site as iWeb CANNOT open it - it has no import facility.
You need your domain.sites file, which you can find under User/Library/Application Support/iWeb/domain.sites. You do not need any kind of account for this because it is your domain.sites file that resides on the hard drive of your Mac anyway. Find this file and you can alter your website.
Use a spotlight search to try and find it and if this does not work you can download something called Find Any File. If you really can't find it, then you'll have to start from scratch because iWeb cannot open a site that is already published.

I can browse the web but when I go to play video or you tube it will start stop over and over almost like it is buffering could this be the router all other non iPad devices work

I can browse the web but when I go to play video or you tube it will start stop over and over almost like it is buffering could this be the router all other non iPad devices work

How are you trying to play them, in the iTunes store or the Music and Videos apps ? Downloaded and synced music and videos should be in the Music and Videos apps, and you can stop content that is only in the cloud from showing in them via Settings > iTunes & App Store > Music and Videos 'off' (under the 'show all' heading).
If you don't have your music and films/TV shows in those two apps then you should be able to download them into those apps via the Purchased tab in the iTunes store app.

My phone was 100% when i slept at midnight, when i woke up at 8 am in the morning my phone was dead and I had to charge the battery again .. this is the second time its happening to me. Is it normal or my phone is abnormal ?

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