My phone was run over. It still works but the screen is smashed and I cannot unlock the phone from find my iphone. How can I unlock the phone so I can save my photos? It was not backed up in iCloud. I

My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?

No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks.

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On my ipod touch the screen went out and I want to transfer my stuff to my iphone, how can I do that if Im not able to put in a password?

please help its including important school information. I was planning on getting a new ipod but it was to late.

It iTunes is asking to enter the passcode then:
- A data recovery company may be able to help
- Restore the iPhone from the backup of the iPod. You can then get the data off and then retore the iPhone from the backup of the iPhone.

How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

Hey tyjox,
Thanks for the question. After reviewing your post, it sounds like you need to deactivate Find My iPhone on a device that does not work. You will need to work with the family member of the account the iPhone is registered with. I would recommend that you use this article to help you resolve or isolate the issue.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

If you deleted a device off of find my iphone.how do you get the device to start back up agian and put it back on find my iphone?

if you deleted a device off of find my iphone.how do you get the device to start back up agian and put it back on find my iphone? becuase i have delted my dads iphone acedentily of find my iphone and it is nownot working. his phone is just staying at a black screen with a loading circle on it. i need to know how to fix this..like do i go the to apple store or the carrier store or can i fix it at home?

Try these two ways to fix the iPhone (in order). If neither works, you would have to take it to the store.
1. Reset the iPhone. Hold the on/off and home buttons togehter for about 10 seconds. If it works, you'll get the Apple logo and then something good should happen.
2. Try recovery mode as described here:
http://support.apple.com/kb/HT1808
If one of these work, you can then re-introduce the iPhone to Find My iPhone by doing Settings > iCloud > Find My iPhone = "On" on the device.

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?

Hey ppl,my macbook is not booting and by that i mean u can hear the audio wave when its starting up,the screen goes white and then after a while there's a folder with a question mark in the middle of the screen...anyone,any ideea?!?Regards.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Photo library is not backing up when icloud backs up

MY iPad Air 8.1.1 and my iPhone 5s 8.1.1 both give me a message saying, " icloud photo library has not backed up in 16 days. Connect to wifi and backup." iCloud backs up daily. Why are my photos not included in this backup. I have iCloud Drive turned on. Should I turn it off? Help!

Try deleting your existing backup and backing up again. An inability to back up to iCloud can be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt. Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

My sons Ipod touch would start charging and then the screen turns white and it freezes. I am trying to figure out how to reset it, but it is not letting me.

My son's ipod touch is not charging because the screen turns white and it freezes up. Trying to reset it and figure out the problem but don't kno what to do.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I recently dropped my phone and my screen will not light up. The sound is still working, but no screen. My lock button does not work either. HELP!!

The screen is not cracked, it just wont light up. Is there any way I can get it to come on? The nearest apple store is 3 hours away!

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

My phone still work but my screen doesn't, My phone still work but my screen doesn't, My phone still work but my screen doesn't, My phone still work but my screen doesn't

Once I downloaded iOS 7 the right side on my screen stopped working now my whole screen is working but the phone still turn on and it still work it's just the screen

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

HT1267 MY PHONE HAB BROKEN DOWN AND I CANNOT POWER IT UP TO FIND IS NUMBERS, HOW DO I FIND OUT IF MY WARENTY IS STILL IN DATE??

some one help me please!!!!

If you know your serial number type it into this link https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also try to reset your iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

Apple tv on and working but tv screen is blank and I have no ATV control

Often while using my ATV 160GB (especially when listening to music) I will turn off my TV screen. And about 50% of the time when I turn my TV back on to change what I'm listening to or do somethings else on ATV, my screen display will be blank, and I lose control of the ATV - in other words, I'm pressing buttons on the remote but I have no control over the unit - music will continue playing for example, and I can't do anything because I can't see the ATV menu on screen to navigate any ATV functions.
The only way to get the ATV display back on the TV screen is to unplug the ATV and then replug and boot it up again.
The ATV is running the latest software v3.0.1 and is connected to my stereo amp/receiver via HDMI.
Does anyone have any experience with a similar issue or ideas on a fix?

Hi there....thanks for the reply post and sorry to see you are having similar issues.
This never happens if the TV is left on. I have my ATV set to show the screen saver taken from my photos and if I want the ATV menu back, pressing any button on the remote always brings the menu up. Its only when the TV has been turned off and then later is turned back on that the ATV display fails to appear on screen and I lose remote control of the ATV.
Its a good theory you put forth about this is something to do with the HDMI connection being interrupted. But I have other HDMI components connected through my receiver and I've never had this problem when switching between HDMI connected components and turning off the TV and then on again later - then I can always get that component's display on my TV screen (eg DVR or DVD player devices). Its only the ATV that fails so I have to conclude that this must be an ATV issue.

My father and I share the same apple id, and when I delete/add a contact to my iPhone they add/delete on his phone as well. How do I stop this from happening?

I want to keep the same apple Id, but I don't want our contacts synchronising every thing in my contacts and calendars. Please help?

This will happen if you have iCloud enabled. So you can either
1. Turn off icloud on one of the devices by Settings > iCloud & turning it off
2. Create a new apple id for either one of you.
You can also follow the link
http://support.apple.com/kb/HT4436

Dragon swipe still works but won't display any emoticons

After the update a couple of days ago, my dragon swipe still works but won't display any emoticons or special characters, anyone have this problem or know how to restore the special characters?
Subject line condensed by: Verizon Moderator <<>>

Let's look further into this Quinta53! Have you tried powering the device off/on? If so, try clearing the application cache here http://vz.to/1hC0A2D test and share. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

HT1430 How can you reboot your Touch if the screen is frozen and will not allow you to use the "slide to power off"

How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?

Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPhone 4 was run over at work worked fine for 5 days then got really hot and shut down. I can not get it to power back up. I have photos that were not backed up is there anyway that I can retrieve my photos from the phone?

MY iPhone 4 was run over at work by a forklift the screen was badly cracked but other than that worked fine for 6 days. Then it got really hot while charging and shut down and will not power back up. I have photos on this phone that we're not backed up to I cloud is there any way to retrieve my photos from this phone?

No. You probably should have backed it up while it was working during those 6 days...

My phone was run over. It still works but the screen is smashed and I cannot unlock the phone from find my iphone. How can I unlock the phone so I can save my photos? It was not backed up in iCloud. I

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