My phone will not give my access to mail account settings

My phone will not give my access to mail account settings when I open mail contacts and calendars the accounts are all there but not bold. And nothing happens when you touch them?

Go to general -> settings -> restrictions, then turn off it..

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Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.

Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.

When loading gmail, firefox will not let me access my mail and redirects gmail to it's calendar

After upgrading to firefox 3.6, Firefox will not let me access my gmail. When I open gmail it redirects to the google calendar . this occurs all the time
== This happened ==
Every time Firefox opened
== after downloading to the latest version (3.6) of firefox

I have the exact same problem. When I go to Gmail the page initially loads, but then will be redirected to the calendar page. This is a repeatable error and only started after upgrading to the latest version of Firefox.

How to I completely uninstall an old bonjour program that seems to be missing the "bonjur.msi" file. My PC uninstall/install program will not give me access to it without that file.

I am trying to uninstall an older version of bonjour from my older pc but I keep getting a message "the installation package bonjour.msi cannot be found ina folder from which I can install the program." I tried to reinstall ITunes hoping to be able to download the newest version -- which may remove the older version---, but it will not finish the installation without those old Bonjour files being removed. Any help out there to get these files removed?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

My phone will not connect to my new itunes account

I created anew iTunes account and can not get my IPhone or IPad to recognize the new account. I tried syncing both while in my new account, the old account still appears on my phone and IPad. How can I change to the new account?

Hi acsmith4840,
Welcome to Apple Support Communities.
It sounds like you want to sign into the iTunes Store with another Apple ID. The article linked below will walk you through signing into the iTunes Store and App Store on your devices with a different Apple ID.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT1311
I hope this helps.
-Jason

Firefox will not let me access my gmail accounts

I just downloaded firefox last night and this is what I get when I try to go to gmail or my university's email account (powered by gmail)
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
Unless Firefox disables/refuses cookies automatically, that's not a problem and the same university email will load on chrome, but I shouldn't have to load two different browsers to do stuff on the internet.
What's going on?

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Click the menu button [[Image:New Fx Menu]], choose History, and then "Clear Recent History...".
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the "Clear Now" button.
Further information can be found in the [[Delete browsing, search and download history on Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

My Air will not connect me to my mail accounts.

I use my gmail account through Apple Mail and I cannot access my account. I used it and now I cannot. I have good Internet connectivity so this is not the problem. What settings should I check to reconnect my gamil account to my Air/Mac mail?

Problem solved-- software issue. The Air does connect via USB to the internet-- it is a special adapter.

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password

I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password even though itunes recognizes my password

This has been posted for almost 2 weeks and not one reply. Thanks a bunch! As a newbie to OOo and Mozilla, I am not impressed with responsiveness to support needs with either. So, the future of my new experiment with going non-Microsoft remains an open question.
Oddly enough, the problem mysteriously went away. I have followed the same routine and changed no settings. Suddenly all of the downloaded spreadsheets were no longer read-only. So I consider the matter resolved.

After the ios 7.0.3 update, my phone will not access cellar and thus not send messages... Help??

My phone will not access cellar data and not send messages...

Call your carrier and ask them to chekc your provisioning.

My iphone 5 will not let me access itunes on my phone..help??

My iphone 5 will not let me access itunes on my phone..help?? Yes i do have internet connection: /

io ho risolto facendo DFU dopo collega il cellulare ad itunes ed è tutto ok

HT1766 I bought a sim free phone from phones 4u and had a virgin SIM card put it in to phone now it's locked to Virgin. I want to cancel and change networks but the will not give me an unlock code can you help

I
I bought a sim free phone from phones 4u and had a virgin SIM card put it in to phone now it's locked to Virgin. I want to cancel and change networks but they
will not give me an unlock code can you help, as Virgin will not help me

You did not buy an unlocked iPhone. Only Apple themselves sell unlocked iPhones in most countries. Your iPhone locked to the first carrier used. Only Virgin could authorize unlocking of your iPhone, and if they will not, there's nothing you can do. Sell the iPhone to someone who can use it with Virgin and buy a truly unlocked iPhone from Apple.
Regards.

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

HT4061 My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (iTunes icon).I don't know my serial # and I do not have acces to my laptop

My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (power cord symbol with an arrow iTunes icon).I don't know my serial # and I do not have acces to my laptop.

The serial number has nothing to do with this.
YOur phone is in recovery mode.
You will need access to a computer with itunes on it to restore your phone.
http://support.apple.com/kb/HT1808

My iPhone 5 has my old email address and password in it, I updated both online, but my phone will not recognize and therefore has now locked me out of my photo stream. how do I change my iCloud email on my phone???

Please help.
iCloud on my iPhone still has my old email in it with no option to update it. I have no access to the old email. I updated my email and password online via my macbook, but my phone will not recognize either! It keeps popping up a screen for me to enter my password, but it says it's incorrect.
How do I fix this on my phone?????
I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
I just want my phone to recognize the new email and password!!
I have no idea what I'm doing but I'm about to throw this phone across the room.
thanks!

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts.

How come Verizon Wireless will not give their customers a corporate number, email, or address to send complaints?

I have been with Verizon Wireless for 7 years and I have went through more problems in customer service in the last year then I have in my whole 7 years. Usually if I have a problem they fix it immediately, I tend to call instead of going into a Verizon store because Verizon stores just do not care about their customers. I am beginning to think the same thing about Verizon Wireless customer service.
Problem number 1: Verizon Wireless making changes to my account, aka payment arrangements, without my knowledge or consent. Making my phone shut off because I was 3 days late. Yes THREE DAYS... not months. Then after they turned my phone on because of their error I paid my bill. About a couple weeks later I decide that I want to purchase a new phone and want it billed to my account. They then tell me that no I could not have it billed to my account because my phone was shut off for non-payment. I then explained that it was an error, they then told me that they could not over-ride the system and I would have to wait 6 months to bill to my account. I asked if that meant I could bill to my account even if Iam late a couple days or what. They told me as long as my phone had not shut off because of non-payment I would be able to bill to my account, also that they would write a formal complaint on the person who made a payment arrangement on my account without my consent and they would get back to me. That was in Mar of 2013. I am still waiting for a reply from my complaint.
Problem number 2: In March of 2013 Verizon had an email option on their website where you could email corporate and they will email you back. Since then they have taken it off and will not give their customers email, number, or address where they can reach corporate at.
Problem number 3: Sept of 2013, it has been 6 months. I I then call Verizon to bill to my account a new phone, because I wanted to start a new contract. Well they tell me that because I do not pay on the same day of every month I will not be able to bill to my account and they can not over ride the system. I then tell them that this was not what was told to me in March of this year. The rep tells me that she cant do anything for me except investigate it and get back to me within 4 hours. I say okay and leave my number I wanted to be reached at, I asked if she was sure that she was going to call me back because I have been told in the past by verizon wireless reps that I would receive calls from them and they never bothered to return my call, because basically I was un-important. She stated that she would and she appreciated the business I gave Verizon for the past 7 years. (she was a supervisor by the name of Jeniffer in customer service on the east coast). 5 hours later I still had not received a call so I call back and ask to speak to a supervisor they then tell me that my claim was denied for "unknown" reasons about the call 6 months ago and they were not going to let me bill to my account and they couldnt help me further. I asked for a a corporate number, email, or address and they told me repeatedly that they did not know them and could not give them out if they did know them. That if I had a complaint he could notate it and make sure it was handled. Psssh just like it was handled 6 months ago. I daid thank you but no thanks and ended my call soon thereafter.
It just galls me that Verizon treats their customers who make them money by using their services and phones every year. They do not have any care for the complaints and actions of their workers as well as their customers.
I just want to know it anyone knows they corporate number, email or address??
Or maybe a verizon rep out there (which I pretty much doubt will respond to my question)
If I dont receive an answer soon I believe... no i KNOW I will be taking my $127.33 else where and maybe just maybe I can get better customer service, even if its just a tiny inch better than Verizons.
AT&T here I come.

yesterday i went to verizon with a 8 day old broken phone after 40 mins in line to be helped the sales staff at glenway av in cincinnati turned me around and sent me out the door without solving my problem or returning my less than 14 day old phone. i called corporate at >>removed<< they called the store and made an appointment with the manager to resolve my issue. when i returned to the store i was told i had to wait in line again so i decided to get loud enough for every customer in the store to hear what kind of customer service i was recieving. so then the employee at the door not the manager called the police on me and threw me out of the store so today i am returning my phones and am seeking other service providers but anyhow the corporate number i provided is a good one and the people you reach will solve your problem corporate level is does do a grat job but the customer service level and store level employees i have found to be very unproffessional and extreemly mismanaged.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

My phone will not give my access to mail account settings

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