My phone will not open seems dead

My phone will not open. Seems dead

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

HT5137 the podcast icon on my phone will not open, any solutions

the podcast icon on my phone will not open, any solutions, I've just upgraded to IOS7.2

Hello Sayra34,
We've a troubleshooting assistant that can help resolve issues with built-in applications like iTunes.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

HT4623 phone will not open

my phone will not open. it stays on apple logo.

If the reset is not successful, try the other actions of:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My phone will not open apps

I used all my apps up to 12 midnight and now they will not open. It flashes the app and goes back to home screan. Oh ya i updatedwith the new 4.3.3

I've had this happen myself, where it seems like the phone has forgotten that you own the apps and refuses to open them. You need to try the 3 R's and see if they get your phone going again.
First, do a restart. Hold the top button until you see the slide to turn off, and do turn it off. Once you have restarted the phone, it may start working again (didn't for me).
Second, do a reset. Hold the top and home button until you see the Apple logo. Once the phone has been reset, it may start working again.
Third, do a restore. With your iPhone plugged into iTunes, click the restore button on the phone summary page. When prompted, try a restore from backup first. If this doesn't cure the problem, you'll need to do a restore to factory settings, which is what finally cured the problem for me.
Hope this helps.

My i phone will not open my yahoo mail, but sits and spins. I have reset the phone and network and still no help. Any other ideas?

My i-phone stopped receiving e-mail on a regular basis. Rather, it will sit and spin trying to load and then stop. Usually, sometime in the night, it will all of a sudden load all of my mail, but then will not load new mail again. I have updated and reset the phone and network, and the problem remains the same. Does anyone know a fix for this issue?

Try deleting the account, restarting your phone and then reinputting the account.

JPG's saved using Photoshop and emailed to mobile phones will not open

I am using CS5 on a Mac OSX.
I am pretty proficient with Photoshop and have been using this version for several years. This may not be a new situation, I may just have discovered it.
I have emailed from Outlook to two different iPhone (both 5's) and an Android phone. I don't know what the message was on the Android but on the iPhone it starts downloading then displays a greyed out box labeled "mime-attachment".
I have tried changing the file size. I have tried 8 and 16 bit settings.
There isn't any problem opening the files on notebooks and desktop computers.
If I import the file into iPhoto (a Mac program for managing and editing photos) and then resave it, the jpgs email perfectly.
Any ideas?

Thank Imransim, looking at the mime threat it gave me an idea to try another approach. I tried sending the files using Hotmail and they emailed and were received perfectly.
Conclusion is that the problem is Outlook on my Mac. I will get someone else to use Outlook and send a file saved in Photoshop to my mobile and will report back.

Droid Incredible 2 - phone will not open, people will not open, etc.

Last week my Droid Incredible 2 started acting funny. First I can no longer open the phone tab to make a call. I also can not see my contacts through the people icon. When i get a message I also no longer see the photos and names, only the phone number. Everything else on the phone is working. I also receive an error which says "Google services framework (process com. google. process. gapps) Stopped unexpectedly". I have powered the phone off and let it sit then powered back on a few times this has not fixed the problem. I have the most current update. It seems like a software issue, but not sure how to fix it. Any help would be great! Thanks

Have you tried pulling the battery, letting the phone sit for half a minute, re-inserting the battery and restarting the phone? A battery pull does a soft reset and often solves problems like this.

HT5554 My phone will not open keypad, recents, contacts or numbers.

Does my iphone need a new SIM card? The phone part of my iphone is dead.

Have you tried a reset?
Quit the Phone app: Double tap the Home button and swipe the app preview page up
then
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

I phone will not open ical attachments

TOTALLY NEW TO IMAC AND I PHONE BUT THINK ARE THE DOGS.
Problem - If i create an attachment on ical (eg a business quotation PDF) i can view it with the space bar on my ical on imac. I cannot figure out how to view the attachment on my iphone. If you can't then that is a terrible omission to make by Mr Mac.
Please please help!!

Only limited type of attachments supported at this point...it actually make me regret to purchase the Iphone...
iPhone supports the following email attachment file formats: .doc, .docx, .htm, .html, .pdf, .txt, .xls, .xlsx
http://support.apple.com/kb/HT1666
But since your is PDF, then scroll to the bottom and click on the Image, it will start download and you able to see on PDF format.
I noticed it when I try open up ZIP file format, as all our corp attachments by default will be ZIP. Apperently IPHONE didn't support ZIP format

My phone will not open App Store. Immediately closes when I try

My iphone has been having problems opening apps up on my phone. More recently and most often is the App Store. It will try to open but then immediately closes back to my main screen. It shows I have 2 updates but wont let me update or see anything. This is also happening when I try to click on the events tab on facebook. Anyone else have this problem?

Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red (-) to delete all apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

My front camera on my phone will not open at all I've already reset, restored, and did a back up and it still won't work

My front camera has stopped working suddenly and I have already tried to restore reset and backup

Hello Engilliam13,
You may need to contact Apple Support in order to obtain service for your iPhone, as this is the only step remaining from our iPhone Hardware Troubleshooting guide.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

After last update to my i4s phone will not connect to wi-fi or load aps

the last time i connected to itunes it had a download for my phone. since i downloaded it my phone will not open or load my aps. suggestions please

gunner5460 wrote:
the last time i connected to itunes it had a download for my phone. since i downloaded it my phone will not open or load my aps. suggestions please
Does your problem have anything to do with Apple's Time Capsule Wi-Fi router? The reason I asked is that you posted your question in the section for that. If not, you might get better response by posting your question in the appropriate iPhone section. When you do, you should make clear what you mean by "open or load my aps". I can think of more than one thing that could mean.

Help! My phone will not play sound when an app is open?!

Seemingly out of the blue, my iPhone stopped playing sound through the external speaker. This began about a month or two ago and I have been unable to fix the problem. The sound will play through the external speaker until I open another app (safari, camera, etc.). The sound used to work through headphones until this morning. Now the sound won't work... At all! I brought my phone to an apple store a week ago and the first guy checked my phone with a flashlight and told me first that there didn't seem to be any water damage. Then, some other technician helped me. He opened iTunes and miraculously, the song played! I couldn't believe it was magically working. He explained that it looked like my dock connector was looking a little eroded and that is why the sound doesn't work. He said he could try to brush it out and that should fix the problem. Tried my phone later... Volume doesn't work anymore! The dock connector works fine otherwise, I am still able to charge my phone. My phone will not play music via bluetooth speaker. I talked to multiple people on the phone who all seem to think it's a software problem... I am really not understanding what is going on with my phone! I have googled this problem many times in the last few months and most people say that it turned out to be a software issue. I have checked both water indicators (in the dock connector and the headphone plug, right?) with a flashlight and I don't see any red... Any insight or ways to fix this would be very appreciated! The whole thing makes no sense to me.

Are you using an APple charger or a thrid-party one? I ask because if you are using a third party charger, it may not be wired properly and it may be telling your iPhone that the cable connected is also an audio interface so your iPhone may be sending the audio signals through the cable to the charger. I have a charger in my truck that also doubles as an FM transmitter so I can play my iPhone audio through the truck radio. Your charger may be doing something similar, especially if it is not an Apple charger.

HT1688 I recently upgrade my Iphone but the old one is still active. I installed the friendjectory app on my new phone but it will not open but for a few seconds ab=nd then closes. What is wrong and what do I need to do to make this app work on my new pho

I recently upgraded my Iphone. Iinstalled the friendjectory app on the new phone but it will not open but for few seconds and then closed. What is wrong and what do I need to do? My old phone is still active and working. Do I need to do something about that?

Hi stanczak53,
Welcome to Apple Support Communities.
See this link for some tips on troubleshooting apps on your iPhone:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
Best,
Jeremy

My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer.

My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer. What do I do now?

Try restoring it using Recovery Mode.

My phone will not open seems dead

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