My phone will not restore for nothing

I have tried differnt versions of I tunes, turned antivirus off, ran it all in administrator mode and it still will not let me restore my phone and it has finally made me a bit crazy!! Help please

If there was a specific Error Message, follow its directions or look up the Error Number to see if there are any further steps you can try. If still problem, and if you have Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution.

Similar Messages

  • My wives phone will not restore. we have had an apple tech and a verizon tech on this issue. we are trying to restore from a previous backup from iCloud. it is large. but a month now?! Help!

    We restored her new iphone 5s from a backup on icloud from her previous iphone 5. it was restoring for two weeks! we called apple and eventually reset and started over. verizon had us do this again a week and a half later. still, now, its been over two and a half weeks and the phone will not restore from her icloud backup. she has alot of our pictures from the recent past holidays and pictures in icloud that we dont want to loose. along with all her itunes purchases.she is starting to get really upset. i know her backup was a fairly big one but if icloud sold her the storage to do the backup. why cant we get her phone to restore from this icloud backup? Is it the device? is that covered under our apple care? or under our phone warranty? Is it the size of the backup? im so lost and want to help her. I, writing this on the support community to see if you guys can help us. i really dont wat to spend another grand on a phone. thank you for your time. thanks for reading. happy holidays to you all..

    Essentially it would mean another Internet connection yes, however it's your local network that I am wondering about and whether it could be the problem.

  • I upgraded my iphone 4 ios and now my phone will not restore -, i upgraded my iphone 4 ios and now my phone will not restore -

    i upgraded my iphone 4 ios and now my phone will not restore -

    I have run into the same problem. 
    1.  I was sharing the same itunes account with my wife for both of our iPhones 4s.  She upgraded her phone to IOS7 two weeks before I did.  After I did we ran into problems with messaging.  Because we shared itunes account, both iphones were linked.  When I sent text messages to someone, she got a copy. When they replied, she got a copy.  I tried several ways to remove her phone from my profile, but would not work with new IOS7.  I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
    2.  I backed up my phone onto itunes before setting up seperate itunes account.  It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
    3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
    4.  Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
    5.  I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times.  The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup.  It does not matter which I select.  It prompts me to connect to iTunes again.  The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings. 
    For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
    Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device?

  • Receiving error (-50) and my phone will not restore

    Please help.. my phone will not restore the back up on my itunes.  Whenever I plug in my phone it asks me to continue my restore but then I get the Error (-50) message.  Any ideas on what I need to do?

    From http://support.apple.com/kb/TS3694#error9:
    Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Make sure you are not connected through a usb hub; connect directly to the usb port on your computer.  Also be sure your usb to dock cable is good, that your case isn't interfering with a good connection to your phone and that the cable and connector on your phone are clean.  Also try disabling any security software.

  • TS1630 My phone will not ring for calls or text messages. It also will not play music out loud.

    My phone will not ring for messages or texts. It also will not play music outloud. I know it's not the speakers because it does make noise when I type in my password and sometimes when I am in the settings for the ringtone. It will not make the message sounds in settings. With headphones it makes noise. I don't know what to do and I've tried all the settings. Has this happened to anyone else? The silence key on the side is off. I've tried restarting it, but it does not work. Sometimes it will make noise when I am typing, but only a few times. I haven't dropped it and I have an otterbox, so I don't know what would cause it to do this...?

    Everyone you are way over thinking this as did i at first. My wife had the same issue. there is i switch right above the volume button as demonstrated  on this link. its designed for lets say you into a class or meeting you can switch the phone to silent quck and easy.
    http://support.apple.com/kb/TS1205
    hope this helps.
    -Josh

  • My phone will not restore

    I have just bought a second hand phone and have tried to restoe to factory settings but will not restore but comes with error code 1015 phoned apple support and say the phone has beed chain broke cannot advise. can anyone help restore phone

    I have plugged it into the computer but it keeps coming up with a message saying my network has timed out. Nothing is changing at all.

  • HT201210 my phone will not restore

    I HAVE BOUGHT S/HAND IPHONE BUT WILL NOT RESTORE FROM MY BACKUUP /HELP

    Please stop SHOUTING at us.
    Why will it not restore?  Any errors?

  • TS3694 my phone will not restore

    I keep trying to restore my phone using itunes and it is not allowoing me to do so. Can you please help me with this

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • My phone will not restore or otherwise work. How do I find if my phone is worth keeping without spending money?

    I have an iPhone 3GS. At first my phone was dropping service, then I got a pop up from the phone saying to fix this problem restore phone to iTunes. When going onto iTunes I choose to restore to original settings and update to iOS 6. After waiting for the phone to restore, an error came up saying there was a problem restoring the iPhone. So I tried again and the same error comes on. Now I can not access my phone and my phone is set at factory settings. I went back onto iTunes and iTunes does not register my phone. What do I do?!?  

    Take it to Apple for evaluation. There is no charge for an Apple Genius to l
    look at your iPhone. Make an appointment to avoid delay.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/

  • Phone will not restore

    I bought a new Macbook yesterday and reinstalled everything on it from Time Capsule. I had not plugged my iPhone into it at all, but all of a sudden this morning I got a 'plug into iTunes' thing on my screen, so did that and was told my software has expired. I tried to do a soft restore, no joy, so tried to do a hard restore, but still no joy as 'the requested resource was not found'.
    Any ideas what I can do???

    I got the same error this morning, but i never did a restore on my computer, though i was running 3.0 beta 2. so now my phone is dead and i cant even call support

  • 3GS software upgrade now phone will not restore

    I just tried to upgrade my 3GS to the latest software version for iphone.  Went through the process, got to the end, then it said I had to restore the phone.  I have now done it THREE times with no luck.  I have the picture of connect the USB cable to itunes.  HELP!

    If you backed them up the way you would with any digital camera you would have them in your photo app on your computer. They should also be in your iPhone backup on your computer as of the last sync you did, or in iCloud if you were backing up to iCloud.

  • Help, Phone will not restore, stuck in connect to itunes screen.

    Hi everyone,
    I have an Iphone 4S, i updated it over wifi to ISO7, when it restarted it is stuck in the connect to Itunes page.
    I have tried to restore it but it keeps coming up with (unknown error 3014) It is stuck on the apple screen and itunes is saying that it updating firmwire. tried it on a brand new computer with a fresh install of Itunes, still the same problem. i have also tried restoring it in DFU mode, which i have had to do many times in the past. my phone is just not having any of it. i have restarted the pc and the phone, disabled all antivirus and firewall on the computer to see if that helps with no avail.
    Any suggestions would be great.

    I too was having this problem with my iPad 2.  Upgraded iOS from 7.1.1 to 8.1.1 then got stuck in same loop telling me to connect to itunes but would never finish the install of iOS 8.1.1.  
    I eventually did what I didn't want to do.  I upgraded my OSX from Mavericks to Yosemite.  Then made sure all my apps/programs on my mac were up to date.  Then connected iPad 2 to iTunes and this time it worked. 
    Oh, and Yosemite isn't bad so far.

  • HT201210 the speaker on my phone broke, the apple sent me home with new iphone5 but ios6 operating sys. he told me to update the ios7 first then backup my personal info onto phone but the phone will not restore and now I get an error code3 overtime. up to

    Can't restore my new iphone 5 because i was told to update it to ios7 before backing up my info on it and now I just get error code 3 on restoring it

    You should restore from the back up so you can get the info back on your device. Then, what you can do is import those pictures to your computer.
    At that point, you'll want to restore again as new possibly, then once your phone is as new, use iTunes to sync those picture from your computer back to your phone.
    As far as contacts, do you know if those were ever backed up to iCloud? If so, all you should need to do is sign in with you iCloud account.

  • HT1267 my phone will not restore

    my restore is froze tried 4 time to no avail

    If there was a specific Error Message, follow its directions or look up the Error Number to see if there are any further steps you can try. If still problem, and if you have Warranty or AppleCare make Genius reservation or set up service and take or send to Apple for resolution.

  • My i phone will not restore i've try uninstalling i tunes and reinstalling but it comes up with an error 1656

    i've unistalled itunes and reinstalled it but a message comes up say error 1656 or couldn't find device

    Read through this thread:
    https://discussions.apple.com/thread/2778443?threadID=2778443&tstart=0

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