My phone will not restore or otherwise work. How do I find if my phone is worth keeping without spending money?
I have an iPhone 3GS. At first my phone was dropping service, then I got a pop up from the phone saying to fix this problem restore phone to iTunes. When going onto iTunes I choose to restore to original settings and update to iOS 6. After waiting for the phone to restore, an error came up saying there was a problem restoring the iPhone. So I tried again and the same error comes on. Now I can not access my phone and my phone is set at factory settings. I went back onto iTunes and iTunes does not register my phone. What do I do?!?
Take it to Apple for evaluation. There is no charge for an Apple Genius to l
look at your iPhone. Make an appointment to avoid delay.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Similar Messages
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My ipod tocuh 5th generation battery died so i went to charge it and i would not charge so i did some reasearch and tried many steps such as hold down the buttons for a long time but nothing happened then i tried to restore it and it wont let it, it just comes up with error 1602 and ims cared i dont know what to do please HELP.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
How can I restore my ipad 2 wifi+3g cdma when I have removed the 3g module. It stops about midway when installing firmware and never finishes with an error (1).
I'll ask again, what do you mean you tried to "remove the 3G Module"? Are you just talking about the SIM card? or did you physically open the device and attempt to extract the cellular radio chip from the iPad?
If just the SIM, then this is normal behavior. It doesn't even need to be a working SIM so long as you have WiFi. But it is necessary to activate the iPad. -
HT5654 itunes will not restore my iPad 2, how can I fix this
I cannot restore my iPad 2 on itunes. How can I fix this problem?
Instead of responding to an 8 month old thread that is unrelated to your issue and was a waste of everyone's time to begin with, restore your device as new.
This is covered in the User's Guide which can be found in Safari on the device or by selecting Support at the top of these forums, then the device in question and Manuals. -
My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.
A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps. -
i upgraded my iphone 4 ios and now my phone will not restore -
I have run into the same problem.
1. I was sharing the same itunes account with my wife for both of our iPhones 4s. She upgraded her phone to IOS7 two weeks before I did. After I did we ran into problems with messaging. Because we shared itunes account, both iphones were linked. When I sent text messages to someone, she got a copy. When they replied, she got a copy. I tried several ways to remove her phone from my profile, but would not work with new IOS7. I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
2. I backed up my phone onto itunes before setting up seperate itunes account. It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
4. Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
5. I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times. The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup. It does not matter which I select. It prompts me to connect to iTunes again. The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings.
For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device? -
i have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????
Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.
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IOS 7 put my phone in recovery mode and will not restore
After updating to iOS 7, my iphone went into recovery mode and everytime I try and restore it, it errors out with an error code 9. I have tried 2 different cords and 2 different computers and it will not restore. HELP Not sure what to do from here and the nearest Apple store is 200 miles away.
Hi all,
Bit of background so I don't waste anyone's time:
IPhone 4s, itunes 11.1 (both on computer and iphone)
I too am stuck in this recovery loop. I've read all over the community and have tried the suggestions:
I put my phone in DFU mode & also recovery mode (a.e. hold home/sleep button down for 10 seconds, etc., etc., etc.) and tried restoring this way 10 different times, as some posts say it sometimes works after the 4-5 try but still no results.
On my Iphone Screen the apple logo appears and the status bar below it gets stuck about 2/3 of the way, then I get the following error message, "could not restore because of unknown error (1)".
I set up an appt. at the apple store for tomorrow, but holy sh*t what a fiasco!
Any suggestions? -
my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
We restored her new iphone 5s from a backup on icloud from her previous iphone 5. it was restoring for two weeks! we called apple and eventually reset and started over. verizon had us do this again a week and a half later. still, now, its been over two and a half weeks and the phone will not restore from her icloud backup. she has alot of our pictures from the recent past holidays and pictures in icloud that we dont want to loose. along with all her itunes purchases.she is starting to get really upset. i know her backup was a fairly big one but if icloud sold her the storage to do the backup. why cant we get her phone to restore from this icloud backup? Is it the device? is that covered under our apple care? or under our phone warranty? Is it the size of the backup? im so lost and want to help her. I, writing this on the support community to see if you guys can help us. i really dont wat to spend another grand on a phone. thank you for your time. thanks for reading. happy holidays to you all..
Essentially it would mean another Internet connection yes, however it's your local network that I am wondering about and whether it could be the problem.
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My ipod shuffle (1st generation) will not restore. It says it is corrupted(error 1442) Is it possible to correct this problem, or is it beyond repair. It worked last time I used it on my laptop with Windows Vista. Any help would be much appreciated.
Im actually tilting it up where it cinnects to my iPod, not where it connects to my computer, and i have tried three(yes, 3) different cables, one of which i bought brand new. still nothing, and i've also tried different USB ports on my computer,....nothing. Could this simply be a hardware failure of somekind? maybe a physical problem...i mean, why would i have to tilt the cable in order for my computer to actually read my iPod? im looking at the USB connector on my iPod (maybe it's my imagination, not sure) it possible might be bent, the little metal part in the port.
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I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
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Ipod classic will not restore and will not work after many attempts
I have purchased and replaced 3 ipod models, This is my third one (80GB ipod classic) and with out fail after 1 year and 2 months after buying it, it stopped syncing with my itunes and now after 5 attempts to restore it will not restore and will not work. I am sick of this and find it preposterous. What is wrong with ipods..? what is wrong with my recent one?
I have tried to restore via itunes and I still get the same message on the Ipod after many many restore attempts."Use iTunes to restore" with the picture of a plug on the screen and then it just shuts down. Exactly 1 year and 2 months after I purchased it as was the previous Ipod I had in 07.... what is going on?
Are ipods not made to work with both macs and pc's? it seems they just shut down after a while
what can I do? -
My phone will not come on because it says i need to plug it into itunes, so i did and now it will not restore. I have changed the USB cable, used different USB ports and used a different computer however errors still keep happening. Please help.
You need to tell us exactly what the errors your getting say.
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I have just bought a second hand phone and have tried to restoe to factory settings but will not restore but comes with error code 1015 phoned apple support and say the phone has beed chain broke cannot advise. can anyone help restore phone
I have plugged it into the computer but it keeps coming up with a message saying my network has timed out. Nothing is changing at all.
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