My phone will not slide to unlock and it has a line around the date

my phone will not slide to unlock and when i try to slide it a box appears around the area and if i touch the time on the screen a box appears round that too. i have held the touch button and the on/off button together and waited for the apple icon to appear but when it all comes back to life its just the same it won't let me swipe to open the screen

Hello there, lawrence5nwk.
Great job on troubleshooting your issue so far. The following Knowledge Base article provides additional assistance and recommendations for troubleshooting your issue:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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HT1212 IPod is locked, will not slide to unlock and it shows "Activation Required"....HELP!

IPod is locked, will not slide to unlock and it shows "Activation Required"....HELP!

What happened wheny ou followed my suggestions in your last post?
https://discussions.apple.com/thread/5149042?tstart=0

HT4061 the phone will not slide to unlock

My iphone S4 is locked and will not slide to unlock

I just had this problem two days ago and the Apple support line suggested that I press power and home button at same time. It took a few tries and the Apple logo showed and everything started working again. The screen now is sensitive to touch and I can unlock it to answer called, etc.
Thank you Apple
John47

My iPad will not slide to unlock

My wife's iPad will not slide to unlock and then you can double tap until it goes to the passcode screen, but the passcode screen will not accept the passcode.

Howdy there ChuckChatsworth,
It sounds like your touch screen on the iPad is not responding to touch but the Home button appears to work without issue. I would recommend these steps from the article named:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
Additional Information
Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
On iPhone and iPod touch, you can also use Calculator:
Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
When speaking with a Mac Genius or Service Provider, you can use this information to assist with evaluation of your issue.
Thank you for using Apple Support Communities.
Regards,
Sterling

Ipod touch not recognised by Itunes and will not slide to unlock.

Hi,
I got my Ipod touch 32GB 3rd gen for christmas last year, my battery ran flat some time last week. When i plugged it into my computer via USB to charge, it charged for a few minutes then stoped. When i looked and tryed to unlock the Ipod, it will not slide to unlock, same with the slide to power off, I have pushed both home and power botton to reset; both plugged into compter and not however after the reset it still will not unlock. when pluged into itunes i get a message saying it needs a full factory settings restore, i start that process, however i am shown an error message which reads "the Ipod software update server could not be contacted. An unknown error occured (1612)".
Sorry about the long post, can anyone help, has this sort of thing happened with anyone else before?
Any help would be much appreciated.
Thanks Alot.

- See if this program will get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov
- Next see if you can place the iPod in DFU mode and then restore the iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipad will not slide to unlock. have tried home key and power button and still wont work

Ipad will not slide to unlock. Have tried home key and power button but has not worked. Help please?

Did you input you correct passcode? The iPad may be disabled.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Will not slide to unlock

My Ipod touch will not slide to unlock or power off

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My phone will not charge when plugged in. It doesn't show the charge bar as green

My phone will not charge when plugged in. It doesn't show the charge bar as green

Hello alleyfun
For issues with your iPhone not charging, check out the troubleshooting below to see if you can get it sorted out and working again.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue persists, please contact Apple Support.
Regards,
-Norm G.

My MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before

MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before? I've only had this for about 3mos. I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.

Hi S,
Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964?

HT201269 if my iphone is crushed and will not read onto itunes/sync, is there anyway to access the data and back it up?

if my iphone is crushed(droped and ran over...) and will not read onto itunes/sync, is there anyway to access the data and back it? i really dont want to lose the progress in the apps that i play often....

i wasnt expecting to acompish it... just wondering if there was another method, and was trying to have a little hope but thank you

I recently upgraded to 0S 10.6.8 on mab pro and now have pink lines around the desktop borders. A horrible red colour appears in the background of the screen saver, and in parts of Safari and other applications including MS Office. please help

I recently upgraded my Macbook Pro to SL OS 10.6.8 and now have pink lines around the desktop borders and some menus. There is also a horrible red colour that appears in the background of photobooth and parts of Safari. The screen saver looks like an alien life form with red in the background. There are odd translucent colours in the background of other applications including MS Office. It looks like a horrible psychedilic trip from the 60's. I ran the upgrade again but nothing changed. Can you help?

Backup your files off the computer (not TimeMachine) and disconnect.
Hold c boot off the 10.6 disk, under the Utilities menu > Disk Utiltiy > Repair Disk, and Repair Permissions
(quit and stop if Disk Repair (only) issues a failure and notify us)
Quit and install 10.6 again, reboot and Software Update again, this time download it and then run it. Check Software Update until clear.
c boot off the 10.6 disk and use Disk Utility >Repair Disk again (fixes a bug)
Reboot and check any installed programs, some may not function who have installed kext files into OS X, those need to be reinstalled.
You didn't mention if you upgraded from 10.5 or 10.6.7, the above steps are for fixing a 10.6 to 10.6.8
If you upgraded from 10.5, you should erase the drive in Disk Utility first, then install 10.6 fresh, but then all your programs will have to be reinstalled or updated from original sources.
Also the 10.6.3 upgrade disk has no free iLife, but you can install 10.5 fresh then upgrade to 10.6.3, then to 10.6.8 and then all new programs and that will give free iLife that came on the factory 10.5 disks.
You also can use Pacifist to extract iLife from 10.5 disks.

My iphone slide key will not slide to unlock

My iphone slide key will not slide to unlock

Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off... ( if not already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the Phone On...

My IPad will not slide to unlock now will it slide to power off. How can I fix this?

I believe my IPad is one of the first. It has 64GB. I have not updated to the newest update. It has never given me any trouble. My grandson was playing with it when it quit working. Battery life is 100% and I can still view the notifications. However, I can not slide to unlock or slide to power off. Please help if you can.
Thanks

Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them both down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, see if your issue is resolved.
Cheers,
GB

Screen will not slide to unlock

the screen on my ipod touch will not slide to open.

Try the standard fixes:
- Reset. Notihng will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

HT1212 my phone will not reset?? and everytime i turn it off it turns back on??

my phone will not reset

In your profile you indicate a jailbroken device. If that is in fact true, it cannot be discussed here on the forum. That is a violation of the TOS you agreed to. Jailbroken devices cannot be discussed here, it violates the software agreement of your device and voids your warranty and any support from Apple or the forum. You will have to seek help elsewhere.

My phone will not slide to unlock and it has a line around the date

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