My phone will not turn on. already tryied the hold down home key and power button and it still will not turn on

help

try holding the home button while you connect the phone to the computer to put the iphone into recovery mode (this will delete every thing) and you want to keep holding the home button till itunes says it discovered a device in recovery mode, and have you tried charging the phone and then holding the home and power button

Similar Messages

  • IPhone4 will not turn on. Tried reboot with home button and power button, and tried with sim out. Left on charge for an hour and nothing. Tried plugged into PC and nothing. Tried holding any and all buttons one at a time and plugging into PC and nothing.

    Hi,
    This is for my wife's iPhone 4
    She was on a call and went to end the call and the phone just turned off.
    Left it on charge for an hour or so and nothing.
    I tried the old reboot (home button and power button) and nothing
    I tired with the sim out.
    And with it plugged into a PC, opened iTunes and it didn't recognize that the phone was plugged in.
    I tried my PC and nothing.
    My phone charges and connects to both PC's
    Tried holding the home button then plugging into PC
    Tried holding the power button then into PC
    I've now been trying different combinations for about 3 hours and now I'm all out of ideas.... :(
    Please please can some help before Tuesday when I will have to find someone to repair it.
    Thanks,

    Sounds like faulty battery. Make Genius reservation and take to Apple for quick (minutes) free battery diagnostic testing. If you have Warranty or AppleCare the problem will be covered.

  • My ipod will not charge or turn on or show any sign and its not jailbroken and i tried holding the home and power button and all that stuff but nothing works please helppppppp

    my ipod will not charge or turn on or show any sign and its not jailbroken and i tried holding the home and power button and all that stuff but nothing works please helppppppp

    Go through the steps here and see if anything works for you.
    iOS: Not responding or does not turn on - Apple Support
    You might have to bite the bullet and restore the device if nothing else works. If that doesn't bring it back to life, make an appointment at an Apple Store and let take a look at it.

  • My iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off

    my iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off can anyone please help ......

    hi i m currently in pakistan and there is no apple store here . i will b back to australia after 2 weeks i was wondering if thei can b any fix as i have all my contacts and everything else in my mobile

  • Ipad will not slide to unlock. have tried home key and power button and still wont work

    Ipad will not slide to unlock. Have tried home key and power button but has not worked. Help please?

    Did you input you correct passcode? The iPad may be disabled.
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

    I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar    

  • I have an iphone 4S and it is within the warranty period. However my power button is jammed. Will i get an over the counter replacement in any store in the USA?

    I am currently situated in India and they have a messed up replacement policy but, if i send my phone with the bill and everything will i get an over the counter replacement? The phone was bought in August 2012 and the power button jammed in November 2012. Also, does Apple only replace the phone or the earphones and everything that comes with it?

    You will have to physically take the iPhone to an Apple store in the US,
    if that is where it was purchased. If you are not going to be in the US, send
    it to a friend or relative there to take into Apple for you, and then that person
    can ship it back to you - shipping costs and insurance are your responsibility.
    Apple does not accept international shipments for replacement nor will Apple
    ship a replacement out of the country where replacement is made. Only your
    iPhone - if determined to be defective - will be replaced, and your iPhone is all
    you need to take to Apple.
    iPhone warranty is valid only in country of original purchase - it has always been
    this way for iPhones. The replacement policy is not messed up - it is working as
    designed. Apple India would not have the correct handset to replace the one you
    purchased in the US.

  • My ipod nano touch screen is not responding please help, and i tried to hold down the volume and power button but its still not working

    ipod nano touch screen is not responding to my touch and whenever i click on something it just shows up as a white box

    Have you double check to make sure VoiceOver and other accessibility features have not been turned on?  See this article for more information and assistance.
    iPod nano (6th generation): How to use VoiceOver
    B-rock

  • I can not get the phone to turn back on. My email had been blinking off so I tried turning it off. After holding down top button and bottom button it the apple sign came up then went out as it has before when I have approached it this way. But now no go.

    My phone is dead it will not turn back on after taking a step I have used in the past when I have had issues with the phone. In the past I haeld the top button and the button on the face down and it will turn black then the apple sign comes up then off. I can then turn it back on and it seems to be reset and all is good not so today. It will not turn back on.

    1. Plug phone into AC adaptor and charge for at least 30 minutes
    2. If not on, reset phone: press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
    If no reponse to above, there is hardware damage and you need to take it to Apple or whoever provides iPhone service in your country.

  • HT3302 My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT1212 My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.

    My ipad2 (2 years old) will not turn on at all, with home key, or power on key, or both at same time. I just updated to 7.0.4 and there is a passcode, but my screen is blank and I can't turn it on.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
    If you have failed to use the device as designed it may be too late to recovery anything.
    Is the device regularly backed up to a computer via iTunes?  If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

  • My iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my prob

    Hello everyone my iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my problem please

    Hey Kirby17,
    Thanks for using Apple Support Communities.
    If you are not getting any sound from the speaker, follow this article.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Ensure that there is nothing plugged in to the headset jack or the dock connector.
    If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
    Try turning off Bluetooth.
    If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    Restart the iPhone.
    If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    If the issue is not resolved, please contact Apple Support.
    Have a nice day,
    Mario

  • My ipod wont turn on i already read about holding the power button and the home button the only thing is my home button is not working so what can i do

    my ipod wont turn on, its a ipod 5th gen- I turned off my ipod and then when I went to check it later it wont turn on this is the second time it happened, I tried to charge it its not recognizing it, I have heard that you can try to press the power button and the homebutton to make it work, when it happened the first time I did that and it worked but since my home button isn't working what can I do, can I try to fix it or do I have to go to apple and ask, can anyone help me plz

    Hello, pravin729.  
    Thank you for visiting Apple Support Communities.  
    I understand that your iPod touch will not turn on.  I would start with going through the troubleshooting steps in the article below.    
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    http://support.apple.com/en-us/HT201412
    Cheers,
    Jason H.

  • My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help

    My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help??

    If this iPhone has had the screen replaced previously, possibly LCD Display connector has simply come loose from the Logic Board. Possibly the LCD Display is faulty and the front screen assembly needs to be replaced. If you have Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. This is handled by Apple with Replacement iPhone 4S.

  • My iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

    my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

    Hey there mello12,
    It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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