My phone will not turn on...it is charged and nothing will show on the screen.
My phone will not show anything on the screen and I know it is charged. Even when it is plugged in it will not show anything. What do I do?
Yours is the 4th message I have seen today with this question, so you probably posted without reading recent messages. Anyway, hold the HOME and SLEEP buttons at the same time until an Apple logo appears, usually about 10 seconds. This reboots the phone (or restarts the phone if you are a Mac user). You will not lose any data.
Similar Messages
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my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.
Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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IPod touch will not turn on even after charging and holding buttons
iPod touch 4th gen will not turn on. I have charged it on computer into a USB port for hours. I have held the SleepWake button together with the Home button for 10 sec, 20 sec, 30 sec, and 40 sec. I have tried releasing the SleepWake button first. I have tried disconnecting it from computer then repeating the sequence of buttons. I have tried different USB ports. I have tried reconnecting the iTouch while holding the buttons. Nothing has worked. Any suggestions?
iOS: Not responding or does not turn on - http://support.apple.com/kb/TS3281
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)
How to reset iPod - http://support.apple.com/kb/HT1320
http://www.apple.com/support/ipod/five_rs/ -
My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i plugged in my iphone 5S and locked the screen 20 minutes later I tried to open the phone it will not turn on i treid reset and that wont work I have a black screen,
I tried just holding down the power key...NOTHINGDo a reset, hold down the home/sleep button together until you see the apple logo and then release.
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I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it
Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian -
About 30 minutes ago, I was adding some music to the ipod Nano. Everything was working fine. Now, the ipod will not turn on at all. When I connect it to the laptop with the USB, the computer does not even recognize it. The screen has a fant image of the plug on it and it says connected. I followed the procedures for disconnecting it when I was finished with it earlier. Any idea what is going on here???
ThanksIt probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/
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IMac Will Not Turn On (Even When Cool and SMC Reset)
Hi all.
I have recently had a VERY ANNOYING problem with my iMac. It will not turn on. No matter what. I have reset the SMC (unplug, wait whatever, plug back in etc.) and have cooled it down with time and a battery fan held up to the case, but it still will not turn on.
I am really getting sick of this iMac and feel like sending it back, but I know that there is some sort of easy fix out there somewhere. I do not want to take it to the Apple Store again (2 times in the 5 days Ive had it already).
I read somewhere else that the older iMacs have stuffed up logic boards, which causes the computer's 'max operating temperature' to be much lower than usual, causing unnecessary 'overheating'. Is there some way to disable auto-shutdowns because of temperature, or raise the maximum allowed?
Please help, I just need to upgrade my Snow Leopard to 10.6.8 (from 10.6.3) to fix some software problems!
Thank you so much!
-Michael
Oh yes, iMac stats:
1.5GB of RAM
2.0GHZ Intel Core 2 Duo processor
Early 2006 20" White iMac
Anything else you need to know about it, just ask!Ok, the Snow Leopard disc did not have the AHT thingy on it, but the Tiger one did. Currently running extended test. Had to reset the SMC to get the thing to turn on. I will do the test twice, then reset the PRAM and give you the results.
I have come to a conclusion about one thing: Old iMacs are very fussy and take a lot of work to keep them going, but are very satisfying to use. -
Hello,
My white McBook (2008 or 2009) recently stopped turning on. When I hook up the Magsafe power adapter, the light shows green, but the computer will not turn on, or make a sound. I've tried the re-boot option, but nothing works. I first thought I needed a new battery because the lights at the back are all off, but shouldn't the computer turn on once the power adapter is hooked up and the light on the Magsafe adapter shows green? I'm a computer doofus, so please be kind. Please advise! Thanks in advance.
SSTake it in for service.
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My iPAD will not turn on even after charging. thoughts?
my iPAD will not turn on even after charging. thoughts?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I fell in a lke with my iphine in an Otter Box case yesterday it workied this morning but it will not work now all I get is a white apple on the screen when it is pluged in to computer
Yes, water and electronics do not mix. Water damage can get worse with time.
You should've left it to fully dry out in a bag of rice for a few days, and hope that the water hasn't corroded any of the electronics inside. -
Just got my I Phone back from my mom. Its Been 2 weeks and i try to turn the phone back on and nothing came up on the screen. i plugged in the charger and nothing shows up ?! helpppppppppppppppppppppppppppppppppp
Plug the iPhone into a wall outlet, let it charge for half an hour and then try a reboot by holding both the power and home buttons until the apple logo appears.
If that does not work, take it to an Apple store genius bar to be tested by the technicians. -
my iphone3 its ben havin g a lot of problems it will not lock i open a game and
it will go to ipod im going to get a new one but i would like to know what is rong with itYeah, and it didn't work.
I had problems when I updated to iOS 5 (lost all my apps - a few of my friends had the same problem) and when there was an update to iOS 4 (camera wouldn't work). The iOS 5 issue was sorted by backup (but I lost the app data) but for the iOS 4 issue I had to return my iPod to get a new one. -
atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never expected this from Apple.
Hello sivas_live
Try out the troubleshooting steps in the article to resolve issues with your touchscreen intermittent response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G -
After downloading the latest version of iTunes, the store will not load. It appears as if it has loaded, but the screen remains blank.
I have the same problem and have been fighting with it for several days. I think the last thing that I did before this happened was to let Quicktime update itself. When I open itunes and click on store, the connecting bar gets halfway and then stops. That leaves me with the white store page, if I leave it alone for a bit, I see words as in names of singers and but no pictures.
I have ran the diagnostics and see no problems at all, no event logs in windows, no errors at all. I've un-installed itunes and re-installed but no change. I'm using Norton 360 from comcast. I have windows 7 pro 64 bit. Also, the help in itunes doesn't display.
I put in a ticket with apple and the response I got back basically told me to do what I've already done. I created a new user and have the same issue.
Any help at all will be very much appreciated. I think this started August. 8, 2011.
thanks so much for reading
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